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Sage CRM Software Review

Sage CRM is an award-winning application designed to help small and mid-sized businesses enhance activities across sales, marketing, and service departments. Available as an on-premise or on-demand solution, Sage CRM helps companies get up-and-running quickly and achieve rapid ROI.

Is Sage CRM Right for You?

If you’re a small or mid-sized business looking for an award-winning customer relationship management solution, then Sage CRM may be just right for you. Sage CRM is designed and developed by Sage Software, a leading provider of comprehensive business management applications and services that improve both front-and back-office operations.

With Sage CRM, businesses can effectively and affordably integrate and coordinate their internal sales, field sales, customer service, and marketing processes. Sage CRM is designed for rapid and simple installation so companies can get up-and-running quickly, minimize the costs associated with implementation and deployment, and achieve faster return on investment (ROI).

Sage CRM is available in two powerful, flexible editions to address varying user needs and network capacity requirements:

Sage CRM 100
For small companies, Sage CRM 100 supports deployments of 30 users or less, and provides a broad range of core CRM functionality including sales automation, marketing automation, and customer care management.

Sage CRM 200
For businesses with more than 30 users, Sage CRM 200 provides all the same features as the Sage CRM 100 package, plus advanced productivity tools such as an integration server, wireless PDA access, and a computer telephony integration (CTI) toolkit.

Both Sage CRM packages offer optional value-added features such as Microsoft Outlook integration, Web self-service, global implementation support (multiple languages and currencies), and automated process workflow. Customers can also purchase customization tools that will allow them to tailor their Sage CRM solution to support their unique and specific customer-facing activities and business needs.

Sage CRM is also available as a fully-hosted Web-based application. All on-demand Sage CRM packages come complete with support, training, regularly-scheduled data backups, and software updates.

The Sage CRM suite of products also includes Sage ACT! contact management software and Saleslogix CRM. Additionally, Sage CRM has won numerous industry awards from Network Computing, Customer Interaction Solutions Magazine, Communications Magazine, ISM, and others.