Posts tagged with "small business CRM"

Why am I talking about a software that is so obviously "yesterday?" With all the improvements that it has had in its desktop version, it is clearly not a software that will draw more than a yawn in a crowd. I have not used MS-Outlook since early 2008 and the version I used then was Outlook 2003. We run our office mail on Google Apps and we do it exclusively on the web. Google did have the fleeting experiment a while back with Gears (?) for making it possible to download and check mail offline; I never used it and I doubt ... READ MORE

Looking for a system to manage your contacts, but need something more than a simple address book and less than a fully-featured CRM system? Highrise may be the solution you’re looking for. Launched in 2007, Highrise is a simple system built to help SMBs better manage their contacts and communications. Highrise is a web-based contact manager designed with the small business in mind. Many small businesses don’t need the turbo-charged features provided by CRM vendors like Microsoft Dynamics or Salesforce.com—nor do they have the budget. Highrise provides the tools small businesses need to manage their contacts, track communication history and tasks, ... READ MORE

The small business software market is filled with standalone solutions that tend to do only one thing, whether it's accounting, email marketing, point-of-sale, etc. Some solutions bring a few of these things together, but rarely all of them at once. That's where Brightpearl's business management software comes in. Brightpearl was founded in 2007 by Chris Tanner, who was frustrated by the limited functionality of most available software for SMBs. Rather than making do with solutions that were only complicating his business, Tanner decided to develop his own software. Five years later, Brightpearl is a complete system for retailers, wholesalers, service businesses, ... READ MORE

Small businesses face unique challenges when it comes to acquiring, servicing, and retaining customers.  Budget constraints and limited staff resources can make it difficult for them to compete with their larger counterparts to win the business – and the continued loyalty – of potential buyers.  Additionally, today’s financial climate is having a significant impact on businesses of all types and sizes, but it’s the smaller organizations that are facing the most pressure.  Finding and leveraging new business opportunities in a “down” market can be a monumental task for small businesses.  But, customer relationship management (CRM) software, designed specifically to meet the needs ... READ MORE