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Read the latest CRM software articles, news and reviews.

6 Tips to Improve CRM Adoption

6 Tips to Improve CRM Adoption

By Adler Santos | Apr 02 2013

CRM is a powerful tool for those who are willing to use it. In this exclusive to Business-Software.com Adler Santos explains the six tricks for getting your team to adopt new CRM and sales force ... Read More

Let's Talk Crushpath: Behind the Software with CEO Sam Lawrence

Let's Talk Crushpath: Behind the Software with CEO Sam Lawrence

By Ashley Dotterweich | Mar 12 2013

With a second round infusion of $6 million and the launch of a great new pitch site feature, Crushpath is poised to revolutionize the sales world for everyone. We talked to CEO Sam Lawrence and ... Read More

The Route to The Cloud in India Lies Via... Cybercafes!

The Route to The Cloud in India Lies Via... Cybercafes!

By Anindya Chatterjee | Mar 08 2013

I recently read this most interesting article in the Washington Post, which tells us that soon the entire United States can look forward to being "enveloped in wireless". Lucky you, Americans! Read More

Social CRM: What You're Doing Wrong

Social CRM: What You're Doing Wrong

By Steve Parker, Jr. | Mar 05 2013

Social CRM, as defined by Paul Greenberg, is “the company’s response to the customer’s ownership of the conversation.” That’s right. It’s no longer about you. There are several ways to use social CRM tools in ... Read More

Score More Leads by Integrating CRM into your CMS

Score More Leads by Integrating CRM into your CMS

By Ashley Dotterweich | Feb 26 2013

If you've got a website then you've got a content management system to manage it, and if you have customers you probably use a customer relationship management software to keep track of them. CRM and ... Read More

Behind the Software Q&A with BigDoor VP of Sales

Behind the Software Q&A with BigDoor VP of Sales

By Ashley Dotterweich | Feb 25 2013

Seattle-based BigDoor may be one of the leaders in the gamification field, but they want to make it clear that they're not just another gamification vendor. Rather, they focus on building loyalty and engagement in ... Read More

Why You Shouldn't Use Outlook as a Real Estate CRM

Why You Shouldn't Use Outlook as a Real Estate CRM

By Matthew Collis | Feb 22 2013

For years now businesses have turned to Microsoft Outlook as the keystone of almost all their email, calendar and other organizational needs, but, believe it or not, there are many tasks the old email client ... Read More

The Underutilized and Under-Appreciated Part of CRM: Microsoft Outlook?

The Underutilized and Under-Appreciated Part of CRM: Microsoft Outlook?

By Anindya Chatterjee | Feb 19 2013

Why talk about such an old hat piece of software like Outlook? This exclusive from Anindya Chatterjee goes into how teaming up Outlook with your CRM can benefit your sales force automation processes. Read More

Empower Your Sales Team with Stride's Deal Management

Empower Your Sales Team with Stride's Deal Management

By N. Rowan | Feb 04 2013

Stride is not your everyday CRM system: rather than doing contact management, the company provides a software solution for deal management, allowing salespeople to more effectively focus on revenue-generating opportunities rather than mindlessly entering contact ... Read More

Switching CRM Systems? 5 Tips to Make the Transition Easy

Switching CRM Systems? 5 Tips to Make the Transition Easy

By Gareth Cartman | Jan 21 2013

There are many valid business cases for switching CRM systems, some internal, and some provided by the CRM suppliers themselves. Whether your business is in a phase of significant growth or seeking a change in ... Read More