Posts for "Deep Dive"

Success in any business environment requires an ability to define what performance looks like and accurately measure performance and results. In the world of non-profit organizations, this measurement becomes more important and complex because financial profit, or return on investment, is never the ultimate goal. There is another set of metrics involved, and determining what they should be is crucial to the ability to control and measure performance, and ultimately to optimize resources and deliver successful outcomes. In broad terms – non-profit organizations (NPOs) work towards the fulfillment of a fundamental change in society -- often referred to as the mission. At the ... READ MORE

Non-profit organizations, or NPOs, make up a large sector of the economy that is not focused on providing goods and services to make a profit for shareholders. Instead, these critical organizations serve a diverse group of stakeholders who can be either people or groups who stand to benefit directly from the work of the organization, or society as a whole. In general, the NPO sector is overwhelmingly oriented towards doing important and critical work in the service of socially valuable outcomes. We’re proud of our work with NPOs like CAWST, the Centre for Affordable Water and Sanitation Technology, whose vision is ... READ MORE

The Business-Software.com editorial team recently sat down with SugarCRM for an in-depth look at their popular CRM solution for small businesses. Read on to learn more about the various pros and cons of SugarCRM to decided whether it is right for your business. To learn more about SugarCRM, visit their product profile or their website. Dashboard When you first log in to SugarCRM, you are presented with a dashboard that has a customizable layout, showing different "dashlets," including My Accounts, My Top Open Opportunities, My Calls, My Leads, My Meetings, and more. The dashboard itself is in a tabbed format. Clicking through to ... READ MORE

Salespeople connect and interact with their customers in a variety of networks and channels. They live in their calendar, email, and contacts address book—none of which are connected. This is the problem that Nimble solves. One of the value propositions of the Nimble platform is its ability to bring together your contacts from a multitude of disparate channels—Gmail, Outlook, LinkedIn, Twitter, Facebook, to name a few—and consolidate and synchronize them into one central location within Nimble. To put it simply, Nimble is a contact management system juiced up on social steroids. But it also does more than just that. In our Nimble Q&A, ... READ MORE

I took an in-depth look at Sprout Social to see what it has to offer, and I have to say that I'm pretty impressed. Not only is their interface user-friendly and great to look at, but it also delivers genuinely useful information on your social media activity. Check out the slideshow below; you can click on the slides to see the full screenshots. Getting Started with Sprout Social Dashboard Signing up is incredibly easy. I always appreciate applications and software that only require that you fill out a couple fields before you can get to the nitty gritty. Once you've linked your ... READ MORE