The Future Sales Force - A Consultative Approach

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Software-as-a-Service White Papers

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TCO of On-Demand Applications Is Significantly Better for SMBs and Mid-Market Enterprises

See why the Yankee Group says that the TCO for on-demand solutions is much better than that of traditional on-premises solutions - even when evaluated over a 3 to 5 year period. On-premises solutions require significant investments in IT infrastructure and application deployment, support and update resources.
Provided by: Netsuite

Can On-Demand Transform CIOs Into Chief Innovation Officers?

Companies don't want to invest in information technology merely to maintain the status quo. IT must fuel innovation so that the business can respond to new opportunities and adapt to changing requirements. Too often, however, IT departments are infrastructure mills, with most of their resources bound up in the rote exercises of maintaining hardware, patching software, tuning databases and running backups.
Provided by: Salesforce.com

The Seven Standards of On-Demand Service Delivery

The technology industry has changed dramatically over the last 10 years. Leading compnies have come to depend on on-demand servicese to perform many business functions, form sales force automation to complete enterprise CRM and beyond. With this growth in etnerprise use of on-demand applications comes a corresponding increase in responsibility on the part of on-demand vendors to provide first-class service delivery.
Provided by: Salesforce.com