Convergence 2009 - The Power of Possibilities
In today's difficult economic environment, there has never been more value in Microsoft Dynamics ®. This video is geared toward helping users understand how Microsoft Dynamics solutions increase visibility into operations and maximize efficiencies by documenting how a few companies implemented it.
Provided by: Microsoft

Microsoft Dynamics CRM 4.0 Labcast
Microsoft Dynamics CRM 4.0 is a fully integrated customer relationship management (CRM) system that enables you to quickly and easily create and maintain a clear view of your customers from the first contact through the purchase and post-sales phases. The three key business processes in a customer relationship lifecycle are marketing, sales, and customer service. Microsoft Dynamics CRM empowers you to seamlessly record and measure all actions taken by your employees and departments and translate those actions into profitability: Dynamics CRM integrates with the Microsoft Office Suite and provides ease of deployment and integration with your business' existing systems.
Provided by: Microsoft

The Future Sales Force - A Consultative Approach
If your company uses a contact management or customer relationship management (CRM system), you need to ask one additional key question. Does your CRM or contact management system tie your consultative sales, ROI analysis and proposal production process together?
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Customer Relationship Management: The Winning Strategy in a Challenging Economy
As the economic environment continues to fluctuate, many organizations are asking themselves what strategies they can pursue to bring tangible business benefits while taking stock of the economic conditions. While there is no magic pill or panacea, customer relationship management (CRM) solutions can provide the foundation for sustainable growth and enable organizations to survive and thrive in these uncertain times. Microsoft Dynamics® CRM provides organizations with an opportunity to improve their business by providing the right mix of features and platform flexibility along with strong corporate viability to help ensure long-term success.
Provided by: Microsoft

Triumphing Over the Information Maze

This paper examines how the right content management tools can increase the effectiveness of collaboration. It shows how improved content management can:

• Eliminate the high cost of wasted time searching for information.
• Increase employee productivity by maintaining easy access to the information they need.
• Boosting bottom line revenues.

Provided by: Microsoft

Microsoft Dynamics Case Study: Show Business Company Targets Key Data for Both Starring, Supporting Roles

The Rodgers & Hammerstein Organization (R&H) manages and administers musical and theatrical licensing rights for the heirs of Richard Rodgers, Oscar Hammerstein II, and many other talented writers. The company implemented Microsoft Dynamics® AX in 2006 to gain complete control and visibility over its licensing and business operations. More recently, the company wanted to give employees quick and easy access to the information they need to perform their jobs more efficiently. R&H enrolled in the Microsoft Technology Adoption Program and became one of the first companies in the world to implement Microsoft Dynamics® AX 2009. Now, employees throughout the organization have almost instant access to company information tailored to their specific roles. Employees spend less time tracking tasks and more time efficiently serving customers.

Microsoft Dynamics® provides powerful software that helps organizations drive down costs, improve operations, retain and build customer relationships and continue to innovate in challenging economic times.

Provided by: Microsoft

Online Services Delivers Enterprise-class Communications to Growing Retail Business
This case study examines how Archiver, a national retailer, wanted to migrate from its old POP3-based e-mail system to an enterprise class messaging and collaboration system, but the cost and in-house IT resource requirements were too great. By subscribing to Microsoft Online Services, Archiver's immediately gained access to the enterprise-class e-mail capabilities it wanted-without the need for in-house infrastructure or additional support. They immediately started seeing these benefits: -- Rapid access to enterprise-class services --No need for on-premises infrastructure --Reduces burden on IT support --Low monthly subscription fee --Increased efficiency
Provided by: Microsoft

Microsoft Dynamics Customer Solution Case Study - Commonwealth Engineering and Construction

"The beauty of Microsoft Dynamics SL is that it is both simple and sophisticated. It's easy to use, and it can meet our most complex business concerns with minimal customization."

-Sandy Burckle, Controller, Commonwealth Engineering and Construction

Provided by: Microsoft

Total Economic Impact™ Of SQL Server 2008 Upgrade
In August 2008, Microsoft Corporation commissioned Forrester Consulting to examine the total economic impact and potential return on investment (ROI) enterprises might realize by upgrading from SQL Server 2000 or 2005 to SQL Server 2008. SQL Server 2008 offers many features that improve the performance, administration, integration, security and availability of SQL Server databases. In addition, it increases the productivity of Database Administrators (DBA) and developers to better manage and exploit data stored in SQL databases. This study illustrates the financial impact of upgrading from a previous version of SQL Server to SQL Server 2008.
Provided by: Microsoft

Microsoft Dynamics® RoleTailored Interface Business Productivity
Companies excel when they empower their people to drive the business forward. Strategies, organization, motivation, and leadership all set the stage for business success. But to see results, you also have to give your people the right tools, information, and opportunities-because success ultimately comes down to your people. We call a business that fosters a winning environment a "people-ready business."
Provided by: Microsoft

Momentum Webcast: Customer Relationship Management: Secrets to CRM Success
Find out how you can convert your pains into profit. Learn how Microsoft® CRM (Customer Relationship Management) can help you develop profitable customer relationships. Microsoft Dynamics® CRM uses lead and opportunity management, incident management and a searchable knowledgebase. CRM also makes use of reporting tools for accurate forecasting, measurement of business activity, and employee performance. This webcast is your key to learning the secrets of Microsoft Dynamics® CRM success.
Provided by: Microsoft

Firm Boosts Collaboration, Responsiveness to Customers with Unified Communications
BSA LifeStructures provides architectural, engineering and technology consulting services to the healthcare industry. Senior management wanted to implement new technology that could help cut costs related to communications and collaboration. This case study examines the benefits BSA LifeStructures was able to gain by deploying a communications solution using Microsoft Office Communications Server 2007, Exchange Server 2007 with Unified Messaging, and LifeCam webcams. The immediately improved conferencing, were able to respond to customers more quickly, and started savings on communications costs.
Provided by: Microsoft

Microsoft Dynamics® CRM Enterprise Performance and Scalability
Large enterprises often deploy multiple parallel CRM instances in order to meet the diverse needs of different business units or geographies. Distributed across multiple instances, a Microsoft Dynamics® CRM deployment can scale to meet the needs of the largest enterprises.
Provided by: Microsoft

Microsoft Dynamics Customer Solution Case Study - Inmotion

"Microsoft Dynamics NAV gives us the ability to say, yes! when we question whether we can perform certain functions. It gives us the ability to customize and tweak it to our specific business."

Allan Ghelerter, VP of Information Technology, InMotion Entertainment

Provided by: Microsoft

Momentum Webcast: Customer Relationship Management: Secrets to CRM Success
Find out how you can convert your pains into profit. Learn how Microsoft® CRM (Customer Relationship Management) can help you develop profitable customer relationships. Microsoft Dynamics® CRM uses lead and opportunity management, incident management and a searchable knowledgebase. CRM also makes use of reporting tools for accurate forecasting, measurement of business activity, and employee performance. This webcast is your key to learning the secrets of Microsoft Dynamics® CRM success.
Provided by: Microsoft

How to Get to the Numbers that Matter in Retail
This paper addresses a wide range of topics that impact a retailer's financial success. Many of these are common to retailers of all sizes, but some are specific to mid to small tier businesses and many cautionary notes are given.
Provided by: Microsoft

International Marketing Company Gains Quick and Easy Messaging Disaster Recovery
Catalina Marketing wanted to find a quick, easy way to ensure that its employees could continue to communicate and run the business in the event of a hurricane or other disaster. This case study examines the benefits Catalina began reaping once they signed up for Microsoft Exchange Hosting Services. This service immediately provided: --Cost Savings --Fast, easy implementation --A global, scalable solution --Effective spam and virus filtering
Provided by: Microsoft

Microsoft Dynamics Customer Solution Case Study - NET

"The cost savings alone was a huge incentive for the switch from Oracle to Microsoft Dynamics AX."

Talbot Harty, CIO, NET

Provided by: Microsoft

Microsoft Dynamics® Webcast: Transform Data and Analytics into Meaningful Business Insights with Microsoft Dynamics® GP
Enable people throughout your organization to make confident, business-critical decisions using a rich and flexible set of integrated business intelligence tools that transform data and analytics into meaningful business insight. Tune in to this webcast to gain a better understanding of all the Microsoft Dynamics® GP Business Intelligence solutions, and to find out which tools are most appropriate for your business, now and in the future.
Provided by: Microsoft

Microsoft Dynamics Customer Solution Case Study - ProCurve

"Microsoft Dynamics CRM was a better fit than alternatives because of the ability to work offline and seamless integration with Office Outlook, which our salespeople absolutely depend on every day."

Ed Rice, Worldwide IT Director, ProCurve Networking by HP

Provided by: Microsoft

Microsoft Dynamics® Webcast: Make Customers the Center of Attention with Microsoft Dynamics® CRM
Microsoft Dynamics® CRM is a powerful tool for your sales and marketing teams, but it is more than just a contact management solution. In this webcast, we explore how Microsoft Dynamics® CRM is a flexible, integral part of your enterprise, supporting sales, marketing, customer service, manufacturing, and professional services.
Provided by: Microsoft

Momentum Webcast: The Power of Choice with Microsoft Dynamics® CRM
Attend this session to discover a customer relationship management (CRM) solution that works the way you do, the way your business does, and the way technology should. We explore how Microsoft Dynamics® CRM delivers a familiar Microsoft® Office Outlook® interface to create a productive work environment. We also illustrate the powerful workflow and integrated reporting capabilities in Microsoft Dynamics® CRM that help you drive business processes and results. Learn how the Web Services architecture enables rapid customization, integration, and ultimate flexibility. In this webcast, we show you how you can meet real business challenges with Microsoft Dynamics® CRM, the CRM solution that helps you:
Provided by: Microsoft

Microsoft Dynamics Customer Solution Case Study - SchoolKidz

"We had tailored Microsoft Dynamics GP to fit our business needs. We knew that another system could not provide the flexibility, application versatility, and unique business-process customization of Microsoft Dynamics GP."

Joe Grlica, Director of IT, SchoolKidz

Provided by: Microsoft

Microsoft Dynamics Customer Solution Case Study - Security Benefit

"The ability of our team to easily access consolidated customer and product information through Microsoft Dynamics CRM has been vital to our success."

Nick Xidis, Applications Development Manager, Security Benefit

Provided by: Microsoft

Microsoft Dynamics Customer Solution Case Study - TDIndustries

"Microsoft Dynamics SL empowers our people to do more and, at the same time, has helped us increase the detail and accuracy of our information."

Mike Sebastian, CIO, TDIndustries

Provided by: Microsoft

Small Business Webcast: Are You Ready for CRM? Seven Ways to Know
Knowing your customers and their needs as thoroughly as possible is central to any business. And that's the very point of customer relationship management software, sophisticated business software commonly known as CRM. The question is, is CRM for you? This webcast provides an informative discussion around CRM and outlines seven criteria that will help you decide if you are ready for Microsoft Dynamics® CRM!
Provided by: Microsoft

Microsoft Dynamics Customer Solution Case Study - Zurn

"Microsoft Dynamics SL empowers our people to do more and, at the same time, has helped us increase the detail and accuracy of our information."

Bill Masek, Director of IT, Zurn

Provided by: Microsoft

Momentum Webcast: Developing and Strengthening Profitable Customer Relationships with Microsoft Dynamics® CRM
The business landscape is evolving; the traditional way people work together-in the office or in the field-looks very different today than it did just a couple of years ago. Join this webcast to learn how Microsoft Dynamics® CRM empowers you to take advantage of your existing technology investments to extend the reach of your business and enable your mobile workforce to drive better business results. We examine what businesses need from a customer relationship management (CRM) system, discuss the defining CRM components, and describe how you can attain reliable user adoption in your organization. Discover how the tight integration with Microsoft Office® can help you pull information from Microsoft Dynamics® CRM into applications like Microsoft Office Excel® and Word for easy reporting options.
Provided by: Microsoft

Microsoft Business Solutions Webcast: Using Business Intelligence to Gain an Advantage
The people in your organization have access to volumes of information that was once unimaginable. Success or failure can hinge on whether or not people can use this information to make wise decisions quickly. But without the ability to make sense of information, a knowledge gap exists, and the best anyone can do is guess or follow a hunch. Business intelligence helps you decipher and extract meaning from data so you can make informed decisions. Be sure to watch this webcast if your company accumulates customer information, transaction data, revenue and margin numbers, sales performance reports, and other business data.
Provided by: Microsoft

Increase Productivity, Insight, and Collaboration
Go beyond information sharing, and empower your organization to take action with the combined power of Microsoft Dynamics GP and the Microsoft Office System.
Provided by: Microsoft

Bringing Your Business Systems Up To Date

Microsoft® recently researched the experience of nearly 200 companies with more than 250 PCs that have deployed one or more of the applications in the Microsoft Dynamics® line of business management solutions. Among these companies, whose attitudes to technology tended to be more forward looking than usual, the most common issue was the need for modern systems. The pain points most often cited were manual processes that cause mistakes and inefficiencies, integration problems with other systems (both internal and external), lack of operational insight, and legacy software support and customization issues. This white paper explores the experience of these companies in more detail to help you understand how you can use Microsoft Dynamics® to modernize your business processes and drive business success.

Microsoft Dynamics provides powerful software that helps organizations drive down costs, improve operations, retain and build customer relationships and continue to innovate in challenging economic times.

Provided by: Microsoft

Datacenter Management Optimization with Microsoft System Center
As part of the Microsoft® optimized datacenter capabilities, the Microsoft® System Center datacenter solutions are designed to help organizations take advantage of opportunities to both improve operations and lower costs. These benefits are delivered through integrated tools that take advantage of a deep understanding of the Microsoft and non Microsoft datacenter environment, along with specialist partner knowledge regarding hardware, applications, virtualization, compliance and security.
Provided by: Microsoft

Overcoming Your Company's Growing Pains

Microsoft® recently researched the experience of nearly 200 companies with more than 250 PCs that have deployed one or more of the applications in the Microsoft Dynamics® line of business management solutions. Among these companies, whose attitudes to technology tended to be more forward looking than usual, a common issue was rapid growth. The pain points most often cited were manual processes that cause mistakes and inefficiencies, the need for more functionality, an inability to scale to support growth, integration problems, especially with the growing number of customer and partner systems, and a lack of operational insight. This white paper explores the experience of these companies in more detail to help you understand how you can use Microsoft Dynamics® to support rapid growth and drive business success.

Microsoft Dynamics® provides powerful software that helps organizations drive down costs, improve operations, retain and build customer relationships and continue to innovate in challenging economic times.

Provided by: Microsoft

Managing Dynamic Desktop with System Center Solutions
IT environments must become more flexible to support a changing work force with ever-changing work styles. IT organizations face the challenge of providing flexibility while ensuring the necessary levels of IT control, security and compliance. System Center desktop solutions provide a unified system that lets IT be more agile without introducing overwhelming management complexity.
Provided by: Microsoft

Welding Different Companies into a Business Powerhouse

Microsoft® recently researched the experience of nearly 200 companies with more than 250 PCs that have deployed one or more of the applications in the Microsoft Dynamics® line of business management solutions. Among these companies, whose attitudes to technology tended to be more forward looking than usual, a common issue was growth via mergers and acquisitions (M&A). The pain points most often cited were non-integrated, overlapping systems, an inability to scale to support growth, the need for more functionality, and a lack of operational insight. This white paper explores the experience of these companies in more detail to help you understand how you can use Microsoft Dynamics® to support your company's growth via M&A and drive business success.

Microsoft Dynamics® provides powerful software that helps organizations drive down costs, improve operations, retain and build customer relationships and continue to innovate in challenging economic times.

Provided by: Microsoft

The Compelling Case for Conferencing
Organizations of all types and sizes are looking for ways to improve their business outcomes while reducing costs and encouraging environmental sustainability. To help meet these goals, many of these organizations are turning to new software-based conferencing and collaboration solutions for audio and Web conferencing as well as continued face-to-face conferencing via video. Companies who use these capabilities report achieving measurable improvements in their corporate performance including increased business efficiencies, total cost savings, and environmental footprint reductions.
Provided by: Microsoft

UC Data Sheet
Microsoft® software-powered Unified Communications can help you cut costs and better position your business for the economic rebound by transforming the way you communicate and collaborate while maximizing your existing communications infrastructure. Businesses can reduce out-of-pocket expenses by reducing travel expenses and conferencing service charges with unified conferencing, and you can cut telephone tolls and cell phone charges with software-powered VoIP.
Provided by: Microsoft

Cutting Costs and Building Value with Microsoft Virtualization
This white paper examines how Microsoft customers are using virtualization technology to simplify their IT infrastructure, IT processes, and save money. It begins by discussing the core savings inherent in using virtualization to consolidate servers and, as a result, how this helps organizations gain significant time, space and power savings, as well as environmental benefits. We then look at additional savings customers are achieving due to the unique way that Microsoft built virtualization technologies into our server and management platforms. Finally, we show how Microsoft enables even further savings through innovative pricing and licensing, which lower both acquisition and ongoing ownership costs.
Provided by: Microsoft

Branch Modernization
For large organizations whose IT infrastructure includes supporting branch offices or sites, ensuring that the branch infrastructure is optimized can be a key factor in organizational success. This paper will help IT professionals understand how to control the costs associated with their branch infrastructure without compromising business agility, and it will provide insight into three best practices for optimizing branch IT infrastructure.
Provided by: Microsoft

Autonomous Solutions Office Case Study
ASI founder Mel Torrie discovered the Microsoft® Office OneNote® 2007 digital note-taking program and immediately saw an opportunity to increase operational efficiency. Using Office OneNote 2007, ASI has fundamentally changed the way its employees communicate and collaborate. Torrie estimates that the company is saving a minimum of 35 man-hours per week per project due to these improved efficiencies.
Provided by: Microsoft

Wells Dairy Virtualization Case Study
In Le Mars, Iowa, Wells' Dairy produces ice cream and frozen desserts under the BLUE BUNNY® brand. As the company faces a challenging market, the IT department aims to provide cost-effective services and promote business continuity and agility. It turned to virtualization, but its original solution from Microsoft couldn't virtualize 64-bit operating systems, which capped server consolidation efforts and limited test environments. Wells' Dairy ultimately deployed the Windows Server 2008 Datacenter operating system and Hyper-V virtualization technology. Today, it has a scalable server consolidation solution and a data center that is saving more than US.$12,000 in annual electrical costs. The IT staff is virtualizing critical applications in the production environment using clustering for high availability and is offering efficient, cost-effective virtualized test services.
Provided by: Microsoft

Breakthrough with Windows 7 Webcast
Interested in knowing the impact Windows 7 operating system can have on your business? If so, please join us for this webcast to learn about:

• The hottest new capabilities in Windows 7.
• How to unlock key functionality in Windows Server and Microsoft Office SharePoint Server, such as access anywhere capabilities.
• Secrets for leveraging Windows 7 to turbo-charge your virtualization strategy.
• Proven strategies for utilizing Windows 7 to streamline workflow and reduce costs.
• New power features for faster Windows 7 deployments.

Provided by: Microsoft

Windows 7 and Hyper-V Deep Dive Webcast
Interested in boosting your business by combining the power of the Windows 7 operating system with Hyper-V virtualization? If so, please join us for this webcast to find out how the Windows 7 and Windows Server 2008 R2 operating systems work together to:

• Employ state-of-the-art disaster recovery techniques utilizing distributed branch caching technology.
• Provide enhancements to your Virtual Desktop Infrastructure (VDI) including video viewing, multiple monitor configurations and more.
• Find documents and information more quickly and accurately than ever before.
• Secure data and applications more easily with robust BitLocker and AppLocker technology.
• Bring advanced management to the desktop with Windows Powershell 2.0.
• Boost overall performance with clustered shared volumes (CSV).

Provided by: Microsoft

Office Pro Suite Comparison
The Microsoft Office suites of productivity applications give information workers the tools they need to create compelling and powerful documents and solutions. With each new release of the Microsoft Office system, Microsoft has continued to expand and enhance the technologies that comprise Microsoft Office, giving people access to tools that keep pace with today?s changing work environment. This whitepaper will discuss the primary differences between Microsoft Office Professional Plus 2007, Microsoft Office Professional Enterprise Edition 2003, Microsoft Office XP, and Microsoft Office 2000 Professional.
Provided by: Microsoft

Leaping Forward: SQL Server 2008 Compared to Oracle Database 11g
Microsoft SQL Server has steadily gained ground on other database systems and now surpasses the competition in terms of performance, scalability, security, developer productivity, business intelligence (BI), and compatibility with the 2007 Microsoft Office System. It achieves this at a considerably lower cost than does Oracle Database 11g. This paper highlights some of the mission-critical areas in which SQL Server 2008 excels: --Performance and Scalibility --Security --Business Intelligence --Developer Productivity --Microsoft Office System Integration --Total Cost of Ownership
Provided by: Microsoft

Kelley Blue Book Case Study
Kelley Blue Book analyzes and publishes data on new and used vehicles. Large automotive manufacturers, as well as individual car and truck buyers, use the Kelley Blue Book Web site to find in-depth pricing information. The company gathers data from these Web site visits to create trend reports for manufacturers. However, the report-generation process was time-consuming, and employees were not able to effectively analyze all the data. In 2006, Kelley Blue Book implemented a solution based on Microsoft Business Intelligence technologies. With its new analytical capabilities, Kelley Blue Book has improved sales staff efficiency and created a compelling new Web analytics product that can provide its business customers with more targeted data for their marketing efforts.
Provided by: Microsoft

Compliance Features in the 2007 Microsoft Office System
This white paper showcases compliance-related features and extensibility opportunities with the 2007 Microsoft® Office system, and demonstrates how the Office system can help you meet the demands of regulatory compliance. By focusing on a few core products, including Microsoft Office SharePoint® Server, Office client-side applications, and Microsoft Exchange Server 2007, this paper introduces built-in features of the Office system that address compliance requirements. The paper also focuses on the opportunities for developers to use expanded tools support to build customized solutions that facilitate regulatory compliance without bogging down business processes.
Provided by: Microsoft

Deploying and Managing Windows Server 2008 R2 with Microsoft System Center
With the release of Microsoft® Windows Server® 2008 R2, organizations have access to new capabilities such as Live Migration and Windows® Powershell™ 2.0 that will reduce the cost of datacenter operations, enhance security and availability, while improving server environment manageability. The opportunity for organizations is to scale these benefits to their entire server and datacenter infrastructure while maximizing the use of their resources through new approaches such as server virtualization. However, the need to rapidly scale deployment out to hundreds or thousands of servers, without impacting already tight budgets, must be met. With almost 70 percent of organizations continuing to rely on manual labor for datacenter server management, organizations have not yet dealt with this challenge. In this paper, learn how to use System Center Configuration Manager and Microsoft Deployment to automate the deployment of Windows Server 2008 - through native integration with these new deployment processes and tools.
Provided by: Microsoft

Business Productivity with Microsoft Online Services
This data sheets examines how Microsoft Online Services can give your business the powerful productivity capabilities of Microsoft Exchange Server, Microsoft Office SharePoint Server, Microsoft Office Communications Server, and Microsoft Office Live Meeting ?all hosted online and all up and running quickly and easily without the upfront costs of an on-premise deployment. The suite of productivity tools enables your workers to communicate and collaborate effectively, while enabling your IT team to focus on more business-critical tasks. And with services hosted by Microsoft, you can have peace of mind knowing that experts are managing your IT and that your services will be available when you need them.
Provided by: Microsoft

Culver's Improves Operations With Microsoft Business Intelligence Solution
Though Culver's Site Operations system gathered a lot of data, the company lacked an efficient method for analyzing it. Getting the information needed to make decisions involved highly manual reporting processes that bogged down operational staff and franchise business partners (FBPs). The difficulty of analysis meant that many decisions were based on intuition rather than hard numbers - which caused real problems when Culver wanted to quantify the effectiveness of certain product mixes. This Case Study examines how Culver turned to the RedPrairie-Microsoft Business Intelligence solution to make better decisions and improve store operations, while vastly reducing reporting time. With the RedPrairie-Microsoft solution in place, Culver now gets early warning of underperforming stores.
Provided by: Microsoft

Microsoft® Office SharePoint® Server 2007 Data Sheet
Microsoft® Office SharePoint® Server 2007 is an integrated suite of server capabilities that can help improve organizational effectiveness by providing comprehensive content management and enterprise search, accelerating shared business processes, and facilitating information sharing across boundaries for better business insight.
Provided by: Microsoft

TAC Prepared for Aggressive Growth
TAC, a Schneider Electric company, provides building automation solutions based on Open Integrated Systems for facilities IT. Facing aggressive growth, TAC Americas found it increasingly difficult to conduct month-end financial closing and report results to Schneider Electric. With the help of Artis Consulting, a firm specializing in design, development, and deployment of data-centric Business Intelligence and Performance Management solutions, TAC Americas implemented a solution that incorporated Microsoft Office PerformancePoint Server 2007. Streamlining the financial consolidation, budgeting and forecasting processes brought all financial data into a single repository. Now management can view the latest trial balance information daily to see where the company stands and make better decisions across the organization.design, PerformancePoint facilitated financial consolidation, budgeting & forecasting, and analysis for TAC Americas. Streamlining the financial consolidation, budgeting and forecasting processes brought all financial data into a single repository. Now management can view the latest trial balance information daily to see where the company stands. Because business consumers work from the same set of accurate data, employees no longer waste time arguing the numbers. Rather, they spend more time digging into the financial results and making better business decisions across the organization.
Provided by: Microsoft

Microsoft Dynamics CRM 4.0 Upgrading Best Practices
The purpose of this document is to assist you in a successful upgrade from Microsoft CRM 1.2 to Microsoft CRM 4.0. This document will review the key components you should prepare in your environment that are important for a successful upgrade to Microsoft CRM 4.0. This technical white paper should be considered as a supplement to the Microsoft CRM Implementation Guide found on your Microsoft CRM documentation CD.
Provided by: Microsoft

Microsoft Dynamics® CRM 4.0 Case Study

REAAL Verzekeringen, a unit of SNS REAAL, sought an easy-to-use customer relationship management (CRM) solution to more easily share information and increase support to its sales intermediaries.

REAAL implemented Microsoft Dynamics® CRM 4.0, which allows the company to differentiate itself from its competitors and provide improved service to its independent sales representatives and organizations.

Provided by: Microsoft

Microsoft Dynamics® Enabling Real-World SOA to connect your business vision with software
Download this whitepaper to learn more about the tools and technologies that can enable service orientation. The paper shows the value of Real-World SOA and includes success stories from our customers who have taken this approach to support their business vision.
Provided by: Microsoft

Microsoft Dynamics® CRM 4.0 Product Datasheet
Enable your sales, marketing and customer service teams to build lasting customer relationships with an affordable, easy-to-use CRM solution from Microsoft.
Provided by: Microsoft