Oracle On-Premise CRM Review

  • Hosted and on-premise CRM.
  • As one of the largest application software companies, Oracle offers virtually everything a company needs to run its business.
  • Customers can purchase CRM software from Oracle, Siebel, or PeopleSoft's offerings.

Oracle On-Premise CRM Solutions

Oracle, the world leader in CRM, claims five million live end users and more than 100 million registered self-service users. The company offers four comprehensive Customer Relationship Management (CRM) product lines that leverage enterprise data to drive profitable customer interactions. Oracle's products cover the breadth of CRM functionality—from sales, marketing, and e-commerce, to customer service and analytics.

Oracle CRM, which now includes Siebel, is the world's leading solution for maximizing the value of your customer relationships. With an unmatched range of products, industry expertise, and deployment options, Oracle is the right choice for CRM.

  • Only Oracle lets you take advantage of your rapidly changing business environment through codeless configuration of critical business processes
  • Only Oracle is pursuing next-generation SOA, native applications that enable fully customizable, industry-specific CRM business processes
  • Only Oracle is certifying all of its enterprise CRM applications on the most open, SOA-based middleware available: Oracle Fusion Middleware
  • Only Oracle is focused on preserving the business strategies of all customers through on going development for all product lines
  • Oracle has made a number of strategic acquisitions-including Telephony@Work and Sigma Dynamics-to further extend its CRM offerings with powerful contact center technology and real-time predictive analytics

List of Oracle CRM Solutions

  • Siebel
  • PeopleSoft Enterprise
  • Oracle E-Business Suite
  • JD Edwards EnterpriseOne
  • Telephony@Work CallCenterAnywhere