Oncontact Software Announces Availability of Oncontact V, Version 5.2
Oncontact April 15th, 2007CEDARBURG , WIS. (September 19, 2006) – Oncontact Software, a leading provider of .NET based customer relationship management (CRM) software systems for the mid-market, today announced the release of Oncontact V, Version 5.2.
Oncontact V, Version 5.2 builds upon the vast experience and leadership that Oncontact Software has in the CRM marketplace with mid-market companies and continues to bring ground-breaking innovations built upon the most modern technology available to its clients.
Built entirely on Microsoft .NET technologies utilizing C#, Oncontact V provides an extremely modern, intuitive, and easy to use interface with extremely innovative features for today’s mid-market companies. Oncontact V provides a complete front-office CRM application suite for the sales, marketing, and customer service areas of today’s leading mid-market companies. As a .NET based CRM system, Oncontact V is extremely customizable to the exact needs of today’s leading businesses, has live-time bi-directional integration with all areas of Microsoft Outlook, and also provides native integration via web services to other applications such as ERP and accounting systems.
One of the most innovative new offerings in Oncontact V, Version 5.2, is the ClientNet web portal. The ClientNet system is a web portal for a client’s customers and partners to access client specific information on a secured basis. The ClientNet portal is written in ASP.NET 2.0 and allows a client’s customers and partners to access an online self-service knowledgebase, update key information and review and submit orders online, among many other new features.
“Oncontact V, Version 5.2 marks a new period of innovation for Oncontact Software and our line of award-winning CRM applications for the mid-market,†said Jon Zimmerman, president of Oncontact Software. “Version 5.2 along with the release of our new ClientNet web portal and Oncontact Anywhere promotes an exciting new direction for Oncontact in the CRM Industry. We believe our clients will find our latest .NET CRM system extremely intuitive, easy to use, and quick to implement for their organizations.â€
Following are some of the new features included in Oncontact V, Version 5.2:
Oncontact Anywhere: Oncontact Anywhere allows a user to utilize Oncontact V via any http connection from one’s PC directly to the database. Database requests from a PC client are made over the internet through HTTP calls to the server, which in turn processes the requests and delivers data to and from the Oncontact database.
Oncontact ClientNet Portal: The ClientNet Portal is a completely customizable web-based portal for providing online access to any CRM information directly to customers and partners. The ClientNet Portal can be incorporated into a company’s existing website so an organization can utilize all of the features available in the ClientNet portal.
New Dashboard Window Interfaces: We have included a new dashboard interface specific to the management areas of Oncontact users. This is in addition to the dashboards already available for sales and customer support users. The management dashboard will provide an instant overview of activity aging information, incident aging information, upcoming opportunities that are forecasted to close as well as any specific alerts that management needs to be made aware of at an instant.
Enhanced Marketing Campaign Management: The marketing campaign management module has been further enhanced to provide innovations such as automated statistical result generations so marketing users can instantly see the progress and return on investment of any campaign that is being tracked in the Oncontact V system.
Updated Tools for Synchronization Administration: New toolsets allow system administrators that maintain data synchronization to more easily perform their tasks. One feature called Remote Tasks allows an administrator to perform actions on remote systems without connecting to them. Further, a sync server dashboard is now available to present transaction and other information about ongoing sync processes and the status of servers.
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