Reorganization of management team set to improve company vision and operation

Bellevue, WA ľ Feb. 20, 2007 ľ Talisma« Corporation (www.talisma.com) the market leader in Customer Interaction Management (CIM) solutions, today announced that they have promoted existing Chief Financial Officer, Wade Pfeiffer to Chief Operating Officer/Chief Financial Officer, and named Brad Birnbaum former Vice President of Product Development, Chief Technology Officer. To replace Birnbaum, the company has hired Dan Mason as Vice President of Development. In an effort to standardize recruiting and hiring processes, and to continue to employ high caliber talent Talisma has hired Sharon Thompson as Vice President of Human Resources.

Pfeiffer has over 20 years of operational, financial, and management experience. Before Talisma, he served as COO and CFO at X10 Wireless Technology. He also served as President of X10 USA, Inc., a multi-million dollar company which sells consumer electronic products to retailers and contractors. Pfeiffer also spent 13 years with Ernst & Young LLP as a Senior Manager in the audit and corporate finance divisions.

ôIt is very exciting to take on this position,ö said Wade Pfeiffer, COO/CFO of Talisma. ôTalisma is a fast growing company, and a fun place to work. Iĺm looking forward to extending my role to help the company continue to excel.ö

Birnbaum has 12 years of experience focusing on CIM, and enters his new role after serving in his previous position for two years. Birnbaum joined the company via Talismaĺs 2004 acquisition of eAssist Global Solutions. At eAssist, Birnbaum was V.P. of Product Development and Strategy. Prior to eAssist, Birnbaum was Vice President of Product Development at divine, Inc. Before divine, Birnbaum was Founder, CTO and EVP of Product Development at eShare Communications and its successor Melita Corporation.

Mason begins his tenure at Talisma with 25 years of experience managing development organizations for both small and large companies in the Contact Center industry. Prior to joining Talisma, Mason consulted with PAR3 Communications following its merger with Envoy Worldwide, providing management assistance in its transition from a small start-up to a larger, more mature company. Mason previously directed multiple R&D sites at Avaya, Mosaix, Inc., and Lucent Technologies, overseeing the successful delivery of product releases and driving the adoption of engineering best practices.

Thompson brings 20 years of human resources experience working for multi-billion dollar global technology leaders. Prior to joining Talisma, she was Director of Human Resources for Microsoft Global Customer Service and Technical Support, where she directed all HR activity for that organization in the U.S., India, China, Japan and EMEA. Thompsonĺs other experience includes directing international HR efforts at Symantec Corporation for eight years, in multiple roles including Director of Human Resources for the EMEA and APAC regions, and Director, Global Compensation and Benefits where she aligned global HR resources and streamlined the implementation of global HR processes. She also worked as a Compensation and Benefits Analyst at Raychem Corporation for five years.