MCLEAN, VA, February 7, 2005 – Parature, the leading provider of award winning on demand customer support software, announced today a new commitment to ensuring the success of every Parature client by appointing Casey Golden as Vice President of Client Relations. In this role, Casey will drive critical company wide initiatives of continued client success and innovation. In addition, Parature has also strengthened its management team with the appointment of Ching-Ho Fung as President. In addition to his role as Chairman, Ching-Ho will be responsible for Parature’s strategic direction and market penetration.
“Since our inception, Parature has been focused on building our company based on our clients’ success. As a reflection of our growth, we have now dedicated a key member of our team to guarantee the rapid and continued successes for all of our clients,” said Duke Chung, CEO at Parature. “Casey’s thorough knowledge of our technology and vision, coupled with his passion and understanding of our clients needs, make him an ideal fit to lead this effort.”
“Our clients are the core of our success. It is my distinct honor and pleasure to lead this effort in strengthening this relationship,” said Golden. “Our client successes thus far have been incredible. 2005 will be even more exciting with greater achievements as we continue to help our clients achieve their current goals, and together, architect the online support of the future.”
Along side the continued dedication and focus on client success, Parature has made an additional appointment of Ching-Ho Fung as President. “We are truly fortunate to have an individual with Ching-Ho’s background be a part of our company’s development,” stated Chung. “Ching-Ho’s proven track record, along with his wealth of business experience will have a direct impact on the growth of this company.”
“I am extremely excited to grow Parature along side a team of talented and dedicated individuals,” said Fung. “Through our award winning technology, dedicated team, and our commitment to our clients’ success, Parature has and will continue to penetrate the support industry to solidify our place as the market leader in the on demand support software industry.”