New “SuiteScript” Breaks the Final Customization Barrier — Business Process Customization

NetSuite Adds Vertical Suites for Mid-Sized Wholesale/Distribution and Services Companies

SAN MATEO, Calif., — April 6, 2006 — NetSuite, Inc., the leader in on-demand business software suites, today launched NetSuite Version 11.0, bringing a host of advanced features that takes “Software as a Service” (SaaS) business applications well beyond stand-alone CRM and into the core operational systems of mid-sized companies. While NetSuite Version 11.0 contains hundreds of new features, three major elements break ground in on-demand applications:

AJAX Everywhere: For the first time in a SaaS business application, NetSuite’s AJAX user interface takes the technology beyond personal productivity and into functional product areas such as reporting, graphing, scheduling, Excel-like list editing and document management (see accompanying release “The Gold Standard for AJAX in Business Applications Goes Platinum”). www.netsuite.com/AJAX_annct
SuiteScriptâ„¢, the Missing Link in Customization: For the first time in a SaaS business application, NetSuite’s new SuiteScript provides a completely tailorable business process platform that supports flexibility in managing complex transactional processes (see accompanying release “NetSuite Unveils SuiteScript, First SaaS Platform for Business Process Customization”). www.netsuite.com/suitescript_annct
SaaS Suites Go Vertical: An industry first: two new mid-market vertical suites — NetSuite Wholesale/Distribution Edition and NetSuite Services Company Edition — combine the SaaS delivery model with rich, industry-specific application capabilities (see accompanying releases “NetSuite Wholesale/Distribution Edition Brings Enterprise Power to Mid-sized Distributors” www.netsuite.com/wd_annct and “NetSuite Announces NetSuite Services Company Edition”). www.netsuite.com/services_annct
For more information about NetSuite 11.0, please visit www.netsuite.com/11

“Version 11.0 blows away the conventional wisdom that SaaS applications are simple point solutions that can’t meet the needs of complex businesses,” said Zach Nelson, CEO of NetSuite. “With this release, NetSuite provides the functionality and customization required by mid-sized organizations. As importantly, our advances in AJAX user interface design make NetSuite by far the easiest to use and most productive Web-native application.”

The mid-market software application arena is incredibly fragmented, both from a vendor perspective and from a customer-usage perspective. Unlike the enterprise market where broad business suites from SAP and Oracle control the majority of the market, the mid-market has no dominant platform, as companies such as Microsoft and Sage have only small market share. From a customer usage perspective, mid-sized companies have had to operate separate, fragmented software packages to run their businesses — one for accounting, one for sales force automation, one for customer support and service, one for marketing, and one for warehousing. Even though software vendors try to integrate their stand-alone offerings with other point solutions using APIs, XML and Web services, the patchwork approach can, at best, be integrated only on a rudimentary level. However, analysts report that small and mid-sized enterprises (SMEs) are now undertaking the same business application transition that Fortune 1000 companies have recently completed. That is, they are moving from cobbled together, stand-alone software solutions to an integrated suite to manage core business operations.

As a SaaS pioneer, unlike other on-demand software companies that repeat the past by creating stand-alone point product applications, NetSuite was founded with the vision of delivering a complete, on-demand suite of applications to SMEs. As the first on-demand business suite available, NetSuite’s introduction of NetSuite Version 11.0 brings to growing businesses the power of applications previously available only to the world’s largest companies.

Pricing and Availability
There is no extra charge to existing customers for the core features of NetSuite Version 11.0. It will be delivered to customers using NetSuite’s patent-pending “phased release” process, starting in April 2006 and continuing through June 2006.

Version 11.0 Takes AJAX Beyond Navigation and into Functional Product Areas

New “SuiteScript” Breaks the Final Customization Barrier — Business Process Customization

NetSuite Adds Vertical Suites for Mid-Sized Wholesale/Distribution and Services Companies

SAN MATEO, Calif., — April 6, 2006 — NetSuite, Inc., the leader in on-demand business software suites, today launched NetSuite Version 11.0, bringing a host of advanced features that takes “Software as a Service” (SaaS) business applications well beyond stand-alone CRM and into the core operational systems of mid-sized companies. While NetSuite Version 11.0 contains hundreds of new features, three major elements break ground in on-demand applications:

AJAX Everywhere: For the first time in a SaaS business application, NetSuite’s AJAX user interface takes the technology beyond personal productivity and into functional product areas such as reporting, graphing, scheduling, Excel-like list editing and document management (see accompanying release “The Gold Standard for AJAX in Business Applications Goes Platinum”). www.netsuite.com/AJAX_annct
SuiteScriptâ„¢, the Missing Link in Customization: For the first time in a SaaS business application, NetSuite’s new SuiteScript provides a completely tailorable business process platform that supports flexibility in managing complex transactional processes (see accompanying release “NetSuite Unveils SuiteScript, First SaaS Platform for Business Process Customization”). www.netsuite.com/suitescript_annct
SaaS Suites Go Vertical: An industry first: two new mid-market vertical suites — NetSuite Wholesale/Distribution Edition and NetSuite Services Company Edition — combine the SaaS delivery model with rich, industry-specific application capabilities (see accompanying releases “NetSuite Wholesale/Distribution Edition Brings Enterprise Power to Mid-sized Distributors” www.netsuite.com/wd_annct and “NetSuite Announces NetSuite Services Company Edition”). www.netsuite.com/services_annct
For more information about NetSuite 11.0, please visit www.netsuite.com/11

“Version 11.0 blows away the conventional wisdom that SaaS applications are simple point solutions that can’t meet the needs of complex businesses,” said Zach Nelson, CEO of NetSuite. “With this release, NetSuite provides the functionality and customization required by mid-sized organizations. As importantly, our advances in AJAX user interface design make NetSuite by far the easiest to use and most productive Web-native application.”

The mid-market software application arena is incredibly fragmented, both from a vendor perspective and from a customer-usage perspective. Unlike the enterprise market where broad business suites from SAP and Oracle control the majority of the market, the mid-market has no dominant platform, as companies such as Microsoft and Sage have only small market share. From a customer usage perspective, mid-sized companies have had to operate separate, fragmented software packages to run their businesses — one for accounting, one for sales force automation, one for customer support and service, one for marketing, and one for warehousing. Even though software vendors try to integrate their stand-alone offerings with other point solutions using APIs, XML and Web services, the patchwork approach can, at best, be integrated only on a rudimentary level. However, analysts report that small and mid-sized enterprises (SMEs) are now undertaking the same business application transition that Fortune 1000 companies have recently completed. That is, they are moving from cobbled together, stand-alone software solutions to an integrated suite to manage core business operations.

As a SaaS pioneer, unlike other on-demand software companies that repeat the past by creating stand-alone point product applications, NetSuite was founded with the vision of delivering a complete, on-demand suite of applications to SMEs. As the first on-demand business suite available, NetSuite’s introduction of NetSuite Version 11.0 brings to growing businesses the power of applications previously available only to the world’s largest companies.

Pricing and Availability
There is no extra charge to existing customers for the core features of NetSuite Version 11.0. It will be delivered to customers using NetSuite’s patent-pending “phased release” process, starting in April 2006 and continuing through June 2006.

SAN MATEO, Calif., — April 6, 2006 — NetSuite, Inc., the leader in on-demand business software suites, today unveiled a stunning new user interface as part of its NetSuite Version 11.0 release. For the first time in a Software as a Service (SaaS) business application, NetSuite’s AJAX user interface moves the technology beyond personal productivity and into functional product areas such as reporting, graphing, scheduling, Excel-like editing and document management. For more information about NetSuite’s new AJAX-powered interface, visit www.netsuite.com/11

In 2002, NetSuite pioneered the use of AJAX in on-demand business applications, adding Windows-like navigation in NetSuite Version 8.0. Version 9.0 and 10.0 continued to build on this foundation with real-time Dashboards featuring drag-and-drop personalization. Today, NetSuite furthers its leadership by leveraging AJAX on every application page, delivering the most usable business application on the market.

More importantly, NetSuite Version 11.0 takes AJAX beyond navigation and the Dashboard, and into core functional product areas, dramatically improving ease-of-use and productivity. These important functional areas include:

AJAX-Powered Reporting: Major changes to reporting include a new dynamic, graphical interface, enabling users to preview the report exactly as it will appear when run, as they build it—what you see is what you get (WYSIWYG). This powerful new report builder allows users to easily manipulate data columns, grouping levels and formulas within reports. The new AJAX-powered reporting capabilities also help run businesses more effectively with the ability to search within report results, drag-and-drop adjustable column widths, mouse-over “jump to” links for quick report navigation, expand/collapse all hierarchical levels, expand/collapse to a specified hierarchical level, and pagination-free scrolling through results.
AJAX-Powered Schedule Management: An all new group scheduler facilitates easy scheduling of service calls or group events with instantaneous, graphical availability feedback, drag-and-drop slider bars for selection of time slots and the ability to add event invitees on-the-fly.
AJAX-Powered Document Management: File storage and organization is now as easy online as on the Desktop with a new easy-to-use hierarchical tree navigation and expand/collapse capabilities at any level of the File Cabinet folder organization. Just as in reporting, search results for files are displayed inline, allowing for quick follow-up access.
AJAX-Powered Excel-like List Editing: Historically in Web applications, users are forced to drill into records to view them and toggle between that view mode and a separate edit mode. AJAX-powered list editing blows away that limitation and allows data to be edited directly from the list, just like an Excel spreadsheet. No drill-through is required and productivity is greatly increased.
AJAX-Powered “Above the Fold” User Interface: A common complaint among users of traditional Web applications is that the need for complete information forces them to scroll endlessly on a page. The Version 11.0 AJAX-powered user interface has been optimized to eliminate this need for scrolling with Dashboard portlets that can be expanded or collapsed individually, re-designed data forms that intelligently group related information in tabs, and the strategic use of hierarchical trees to navigate into detailed levels of information.
In addition, graphical report snapshots and trend graphs have been enhanced to make Dashboards extremely easy to read. Bar graphs include data on each bar on mouse-over while allowing for drill down to a specific bar for more details, or the complete summary report for more data. Every Dashboard now also has a “Create New” bar that links directly to the most popular tasks, and is fully customizable so common workflows are accessed with one click.

Pricing and Availability:
NetSuite’s real-time Dashboards and AJAX-powered capabilities are available in all NetSuite Version 11.0 editions at no additional charge. NetSuite Version 11.0 will be delivered to customers using NetSuite’s patent-pending “phased release” process, starting in April 2006 and continuing through June 2006.

SuiteScript Allows for Complex Customization of Transactional Business Processes

Combination of Power, Ease of Use and Automatic Upgrade Migration Makes NetSuite Far More Customizable than Other Mid-Market Applications

SAN MATEO, Calif., — April 6, 2006 — NetSuite, Inc., the leader in on-demand business software suites, today unveiled SuiteScript, a new platform and toolset that delivers unprecedented user-defined extensibility through robust, completely flexible business process customization. This new technology is built on industry standard JavaScript and introduces customization capabilities that allow complex processes with branching logic and time-based decision trees to be automated using scheduled SuiteScripts or user-event based SuiteScripts. SuiteScript delivers a unique tool set that encompasses everything needed to provide growing businesses across all industries with a flexible, powerful and extensible business management solution. For details about SuiteScript, please go to www.netsuite.com/suitescript

NetSuite has been the leader in business process management through its integrated end-to-end process automation such as campaign-to-lead, lead-to-order, order-to-cash, order-to-delivery and procure-to-pay. In addition, with its new vertical editions designed for the software, wholesale/distribution and services industries, NetSuite has tailored these processes to the specific vertical needs. SuiteScript adds the final capability required to completely customize these horizontal and industry-specific business processes for the specific needs and corporate strategies of an individual customer.

SuiteScript is part of NetSuite’s NetFlex customization and integration offering. Unveiled last year, NetFlex is a technology platform that delivers customization and extensibility to NetSuite solutions. The NetFlex platform consists of SOAP standards-based Web Services and the advanced customization capabilities of NetFlex AppBuilder, a tool set that allows entirely new applications to be built and hosted within NetSuite. All of NetFlex has been architected with not only flexibility in mind, but maintenance-free upgrades from one version to the next., allowing seamless upgrade of customizations from one version of NetSuite to the next. With SuiteScript, NetFlex delivers a unique technology platform that encompasses everything needed to provide growing businesses across all industries with a flexible, powerful and extensible business management solution.

“One charge against on-demand applications has been their limited customizability. With SuiteScript, NetSuite explodes this myth by allowing complete customization of business processes using powerful, industry standard JavaScript,” said Evan Goldberg, Chairman, Founder and CTO of NetSuite. “And unlike many on-premise applications, these customizations require no maintenance from version to version, allowing customers and solution providers to concentrate on delivering finely tailored solutions to their users, rather than maintaining software upgrades.”

SuiteScript provides Application Programmer Interfaces (APIs) to NetSuite objects or custom objects added by the customer, all of which are acted upon at the server level. SuiteScripts can be triggered by user events such as new records or changes to existing records, or be scheduled to run in batch mode. They can trigger NetSuite standard activities, create or modify data in the system, communicate with external data sources or even string together specific pages into a multi-step workflow process, complete with decision tree branching capabilities. As a result, time-based workflows and escalations such as drip-marketing based on orders and collections escalation can be automated.

Order-based Drip-Marketing — when a new order comes in, SuiteScript can be used to send a follow up email automatically based on the customer profile such as items purchased, business type, size of company, etc. Then a week later, a second touch email can be sent with content varied based on whether the order has been fulfilled and present a cross-sell offer based on items related to the one they’ve just received.
Collections Escalation — on a daily basis, outstanding invoices can be evaluated for their collection status. If the balance is more than 60 days outstanding, an email can be sent to the customer explaining that the payment is overdue and outlining the consequences of non-payment. If the balance is more than 90 days outstanding, then phone call records can be created for collections personnel to actively call the delinquent customers.
Using user-event based SuiteScripts, businesses can enforce quote discount approvals or order fulfillment with complex criteria and decision-making evaluated at each step.

Quote Discount Approval — when a sales rep enters a new quote, discounting approval rules can be triggered upon saving the quote. For instance, if the discount level is 15% or less, the quote can follow the normal process of being emailed or faxed to the customer for approval. However, if the discount level is between 15% and 30%, the sales manager can be notified via email that there is a quote to approve. And if the discount level is greater than 30%, approval from the sales VP and finance can be required and managed via email notifications at each step.
Order Fulfillment — when fulfilling orders, the fulfillment queue could be completely customized to fulfill or bill orders in batch but based on selective criteria. For instance, all orders for customers with a service level of “Gold” could be shipped ahead of orders for customers with a service level of “Silver.” Or similarly, orders with high dollar values can be billed before those with lesser dollar values to maximize cash into the business.
As an added benefit of SuiteScript, custom code attached to a particular form can now act beyond the current record. For instance, from a sales order, the customer record can be checked for overdue payments, and a new order can only be place if that customer is in good standing.

Pricing and Availability
SuiteScript will be available as part of the upcoming Version 11.0 release of NetSuite solutions at no additional charge. Version 11.0 will be delivered to customers using NetSuite’s patent-pending “phased release” process, starting in April 2006 and continuing through June 2006.

Integrates Industry-Specific ERP and CRM Functionality

SAN MATEO, Calif., — April 6, 2006 — NetSuite, the leader in on-demand business software suites, today announced the addition of NetSuite Services Company Edition for services industries. Offered as Software as a Service (SaaS), NetSuite Services Company Edition helps consulting and professional services companies manage their clients, projects and entire business operations without the investment in an expensive computing infrastructure. For more information about NetSuite Services Company Edition visit www.netsuite.com/services_edition

NetSuite Services Company Edition provides consulting and professional services firms with an integrated suite of business applications especially designed for project-based companies. Through role-based dashboards, consultants, managers, and clients themselves can actively track the status of projects and the tasks and activities, leading to on-time, on-budget project success. NetSuite Services Company Edition automatically tracks project metrics such as percentage completed, and time budgeted and spent on project tasks. Rich new resource utilization and backlog tracking and reporting enable managers to analyze and optimize employees’ workloads, efficiency and availability. Because NetSuite Services Company Edition integrates all enterprise applications, services firms have visibility across all business processes from both a project management and a cost /revenue perspective, with key performance indicators (KPIs) displayed in real-time for up-to-the-minute accuracy.

This new NetSuite solution, available immediately, also gives services firms the ability to accomplish complex billing activities such as automatic milestone-based invoicing, and helps services firms estimate job profitability by comparing projected loaded labor cost against expected billings. Managers can set thresholds to trigger automatic alerts of project overruns, schedule delays, and variance in expected resources per project.

“Services firms have long had to manage their business and client relationships through fragmented project management, accounting, document management and sales software. That’s inefficient for the firm and bruises the relationship with clients,” said Justin Foster, General Manager of Services Companies for NetSuite. “With an integrated system for services management, NetSuite gives firms the tools they need to sell more to new and existing clients, manage projects for high levels of service at lower cost, and manage the entire business for greater profitability.”

With NetSuite Services Company Edition, firms can now manage their entire client service and business management processes with one flexible, powerful business application — integrating professional services automation, client relationship management, client service delivery, financials, web site analytics, and more. Key functionality includes:

Project Accounting. NetSuite gives services companies visibility, control, and improved cash flow with integrated project accounting and tracking in one system. NetSuite replaces firms’ juggling of accounting, project management, and a multitude of spreadsheets with end-to-end project accounting and automated billing. Time booked against each project by service resources is tracked and rolled up to estimated costs based on the billing rates of each resource. Utilization, estimated costing, and profitability reports allow for complete analysis of project performance.
Services Automation and Advanced Project Tracking. NetSuite Services Company Edition lets companies manage multiple types of projects including time and materials, fixed price, and cost plus projects. Teams can create project jobs and sub-jobs, and link them to specific customers. All project job records include start dates, estimated end dates, percentage of work completed, actual end dates, as well as all income and expenses associated with each project. NetSuite also links all tasks and activities to specific projects, with visibility into time budgeted versus time spent and the overall project backlog. Information regarding clients is managed in one central repository so real-time resource tracking is complete and can be segmented and leveraged for improved client intelligence.
Advanced Financials for Services Companies. With complex billing and revenue recognition capabilities to encompass common billing practices for services such as milestone-based, or percent-complete, NetSuite Services Company Edition manages the intricacies of services financial management and gives executives complete visibility into future billings and cash flow.
Paperless Expense Reports. Now services firms can significantly reduce employees’ “administrivia” with self-service, paperless expense reports including approval workflow and optional payment.
One System — Complete “Services Lifecycle Management.” NetSuite manages the end-to-end lifecycle business processes in one system with marketing from suspect to lead, sales from prospect to proposal to contract, project tracking and billing throughout service delivery, support for products and services sold, and up-sell/add-on intelligence to ensure ongoing relationships with valued clients.
Services firms now have the tools they need to create visibility across the organization, drive efficiencies with a single system, and increase customer satisfaction while promoting loyalty for increased growth and sustainable profits.

Pricing and Availability
NetSuite Services Company Edition is available now, with new Version 11.0 capabilities delivered to customers using NetSuite’s patent-pending “phased release” process, starting in April 2006 and continuing through June 2006. The on-demand solution has a base price of $1,499 per month base, plus $99 per user per month.

Integrates Industry-Specific ERP, CRM, and Ecommerce Functionality

Dedicates Professional Services Team with Best Practices Implementation Methodology

SAN MATEO, Calif., — April 6, 2006 — NetSuite, Inc., the leader in on-demand business software suites, today announced the release of NetSuite Wholesale/Distribution Edition, the first on-demand vertical suite for distributors. With NetSuite Wholesale/Distribution Edition, wholesalers and distributors can manage their entire business cycle from lead generation through sales, warehouse and inventory management and shipping, with accounting support throughout. For more information about NetSuite Wholesale/Distribution Edition, please visit www.netsuite.com/wholesale_distribution

The wholesale/distribution industry is among the largest in the world, representing almost a quarter of the United States economy alone. The vast majority of these businesses are small and mid-sized, and 90% have fewer than 500 employees. The size of a distribution business does not, however, reduce the complexity of the business challenge. Small and mid-sized wholesale/distribution companies” business processes are just as challenging as large companies” processes, and they are continually pressured by the complex requirements forced upon them by larger trading partners, global competition, razor-thin margins, and ever more demanding customers. NetSuite Wholesale/Distribution Edition gives companies the visibility they need to compete by combining the functionality and power previously available only to the world”s largest wholesalers and distributors with a cost structure they can afford thanks to NetSuite”s on-demand delivery model.

“Distributors try to cobble together multiple business applications—and numerous spreadsheets—to manage the complexity of this industry,” said Stephen Wolfe, General Manager, NetSuite Wholesale/Distribution. “With NetSuite, distributors stop wasting precious resources and start focusing on increasing customer service levels, cutting costs, and growing their business.”

NetSuite Wholesale/Distribution Edition — Designed by 1000 Customers

The new NetSuite offering takes the input of over 1000 existing wholesale/distribution customers to deliver the first integrated on-demand suite designed specifically for their unique business process needs. The system gives companies customer relationship management linked seamlessly with back-office inventory management, fulfillment, and accounting processes all within a single, flexible business application. The new edition, supported by a best practices implementation methodology, includes a host of new features to meet the needs of mid-sized distributors including:

Advanced Inventory & Order Fulfillment: NetSuite saves any distribution company countless hours of work associated with data entry, organization and fulfillment by automating the order fulfillment lifecycle. Distributors can convert leads to opportunities to orders, orders to shipments, and shipments to revenue — in short order. NetSuite supports complex needs with multiple price levels, discounting, multi-location inventory, bin management, kits and assemblies, multiple units of measure, lot tracking, serialized inventory and specific costing, matrix items and bar coding. NetSuite even automates what has been the bane of every distributor: returns management.
Demand-based Inventory Replenishment: Based on sales history and inventory reorder points, reorder levels can be dynamically calculated, based on historical sales or seasonal demand. Average lead time, historical or seasonal-based sales demand, and number of days” supply to stock are used to dynamically set reorder point and preferred stock level for each item across each warehouse location, on an ongoing basis so there will always be stock on hand but ordered just-in-time.
Wholesaler/Distributor Customer Portal: NetSuite empowers customers with a self-service portal for 24/7, real-time visibility into order status, shipment tracking, invoices, service case management, and more. Vendors can deliver customer-specific websites, complete with individualized products, pricing, and terms. Customers can place orders, make payments and create new support cases in the system.
CRM for Distributors: NetSuite is the first and only on-demand suite that gives sales reps real-time available-to-promise and inventory commitment for accurate order promising and increased product delivery and overall service levels. With a single view of the customer throughout the business, NetSuite enables first contact issue resolution — the hallmark of superior service and cost management in the distribution industry.
The Ultimate Business Dashboard to Manage a Distribution Business: With 15 out-of-the-box, role-based dashboards, executives, customer-facing sales, marketing and support managers and associates, inventory and warehouse managers, and the market- invigorating ecommerce manager has a personalized workplace.
Pricing and Availability
NetSuite Wholesale/Distribution Edition is available immediately, with new Version 11.0 capabilities delivered to customers using NetSuite”s patent-pending “phased release” process, starting in April 2006 and continuing through June 2006. NetSuite”s Wholesale/Distribution Edition is priced at $999 per month for the base suite and $99 per user per month.

Integrates Software Industry-Specific ERP and CRM Functionality with 15 Role-Based AJAX Dashboards

Hundreds of Software Companies Large and Small Announce Adoption of NetSuite

SAN MATEO, Calif., — March 14, 2006 — NetSuite, Inc., NetSuite, Inc., the leader in on-demand business software suites, today launched NetSuite Software Company Edition. NetSuite Software Company Edition is specifically designed to manage a software business and the software customer life cycle — from the moment the lead is in the system through the sales process to purchase and on to subsequent renewals and repeat sales. In addition, NetSuite Software Company Edition adds new rich financial management functionality including revenue recognition and usage-based billing that can cost hundreds of thousands of dollars when purchased from niche providers of inflexible applications. Finally, this edition of NetSuite includes new versions of NetSuite’s renowned AJAX Dashboards that are specifically designed to give software company executives and frontline users real-time visibility into the key performance indicators that make or break their success. For more information on NetSuite Software Company Edition, please visit www.netsuite.com/softwarecompany.

The new features of NetSuite Software Company Edition result from NetSuite’s own use of the product, as well as feedback from its many software customers. As NetSuite has grown to be one of the fastest growing software companies in the world, it has built features into the NetSuite application that have both fueled that growth and helped the company manage it. The new NetSuite product offering literally enables a software company of any size to manage its entire business in a single business application suite. NetSuite Software Company Edition also has many new features specifically designed to manage a Software as a Service (SaaS) business.

“Running a software company is complex, especially in the new world of Software as a Service combined with the complexity of financial compliance,” said Zach Nelson, CEO of NetSuite. “After years of using NetSuite to manage every aspect of our business, we are happy to extend our experience to other software companies. There is no question that if a software company is not using NetSuite to run its business, it is at a significant disadvantage to its competitors who are using NetSuite.”

Kevin Thompson, former CFO of Red Hat and SAS Institute, recognized the power of NetSuite and chose it in his new role as CFO of Surgient, Inc. (www.surgient.com), based in Austin, Texas, and the leader in virtual lab applications for automating software demo, test and training labs. “NetSuite is much easier to use than the large-scale ERP systems I’ve used in the past and delivers functionality that many of these much more expensive systems struggle to provide,” he said. “At Surgient, in addition to the typical complexity of managing finance, we have an additional critical business need to track the costs of complex professional services engagements. An important reason we chose NetSuite was because it integrated strong time and expense tracking, project management, revenue recognition, and CRM in a single package.”

Most software companies buy multiple generic applications to run their business — one to manage the sales team, one to manage marketing, one to manage support, and several more to deal with the financial aspects of running a business. This fragmented approach adds enormous cost, introduces a high rate of financial errors, and results in a poor customer experience, especially at the time of support, renewal or up-sell. The NetSuite Software Company Edition is not a generic application, but one specifically designed for running a software business.

Manage complex back-office processes easily, while reducing cost and error rate. The new ERP capabilities of NetSuite Software Company Edition are impressive, accomplishing in one system what typically requires multiple software packages, hundreds of thousands of dollars and a plethora of spreadsheets. Software companies have incredibly complex financial processes, from complex billing requirements to revenue recognition to licensing and subscription management. NetSuite adds a host of new functionality to streamline all of these processes, reducing pain, error rate, and cost. New functionality includes:

Revenue Recognition that supports AICPA, FASB and SEC regulations (including SOP 81-1, SAB 101, and EITF 00-21). NetSuite also accommodates the requirements specified in SOP 97-2 & 98-9 relating to Vendor Specific Objective Evidence or VSOE, including the accommodation of the Residual Method and a separate VSOE price for every item. Percent Complete Revenue Recognition allows companies to recognize revenue in conjunction with the completion of a project. NetSuite also supports Sarbanes-Oxley compliance with Section 404. Software companies can even manage both GAAP revenues and billings separately — a critical operation for most software companies.
Advanced Billing that allows Finance departments to automate billing processes and eliminates the manual work typically associated with billing customers, reducing errors and saving the company time and money. Software companies can create highly customized billing schedules and templates easily and quickly to automate the creation of invoices based on the related license agreement and service contract to meet their exact needs. Milestone billing schedules let software companies bill as work is completed according to the service contract. Billing schedules can be applied to an entire sales order or to each specific item on an order and indicate what is to be invoiced and when, providing more granular visibility into cash flow from period to period. Powerful reporting capabilities provide accurate billing forecasts.
Renewals and Maintenance Sales Management that are built in for improved revenue management for the company and seamless service for customers. Start and end dates at the customer level as well as the sales order level trigger automatic reminders for contract renewal, while tailored billing schedules handle maintenance invoicing.
Gain complete visibility in the front-office from initial lead through closed sale.
Good customer relationship management (CRM) can make or break a software company. From the second a lead searches for information on the company Web site, to initial contact, through the sales process to final close, it is vital that personal, knowledgeable service is delivered. Unlike stand-alone applications that strive to automate CRM processes, NetSuite offers a complete lead-to-order functionality in-system, which gives companies the true “360° customer view” that is vital to delivering a high level of service, thereby increasing sales conversion, up-sell and retention. NetSuite Software Company Edition adds a number of new features specifically for software companies to streamline front-office operations:

Software sales forecasting includes the ability to manage multiple quotas and corresponding forecasts and commission plans. For example, for companies delivering Software as a Service, it is useful to give sales people one quota for gross billings and a separate one that measures the first-year value of deals.
Software commission management is tied tightly with new forecasting technology, allowing for complex, multi-tiered commission schemes around billings or other revenue measures — such as first-year deal value — as they relate to multiple quotas. In addition, mid-year accelerates and other sales kickers allow a software company to incent the desired focus from the sales team to align sales behavior with company goals.
Partner Relationship Management (PRM) removes the traditional arm’s length partnership with reseller, referral and business development partners and makes them full allies. Now software companies can have the same level of visibility, transaction management and performance metrics with reseller, consulting or marketing partners that they have with their internal teams.
Software specific marketing provides rich, software-specific reports on lead generation, and more importantly, lead conversion to revenue. New keyword tracking and conversion reports have also been added. Web site analytics also provide visibility into specific search engine referrers and natural keyword metrics allowing a software company to intelligently leverage the ad-word marketing channel that is quickly becoming the most effective marketing spend for technology companies.
Self-service customer portals provide password protected self-service access to order history, outstanding invoices, and trouble tickets, providing greater service at lower cost.
The ultimate business Dashboard simplifies management of a Software business. NetSuite has long been the leader in dashboard technology and has now applied those innovations specifically to the needs of software companies. The AJAX-based dashboards deliver a great user experience, but more importantly, they give every user in a software company a custom dashboard that allows them to monitor everything in the business relevant to them — in real-time for the current period and as compared to past periods.

15 pre-configured role-based dashboards address the specific needs and best practices for every major user in a software organization including CEO, CFO, Controller, Sales VP, Sales Manager, Renewals Manager, Support VP, Support Manager, Engineer, etc.
Software company-specific KPIs allow tracking of sales on billings, GAAP and cash basis; forecast on billings; GAAP revenue, quota bearing reps on board; pipeline weighted and un-weighted.
Pricing and Availability
NetSuite Software Company Edition is available immediately and is priced at $2,999 per month with each user priced at $99 per user per month.

SAN MATEO, Calif., — March 14, 2006 — NetSuite, Inc., the leader in on-demand business management software for small and mid-sized businesses, today announced that hundreds of software companies have standardized their operations on NetSuite. Some of these software companies include PeopleNet, Learning.com, and AdvancedMD. Those who recently embraced NetSuite for its full-fledged feature rich application for managing their software businesses over other software packages include Surgient and Jayex Technology. For more information about NetSuite Software Company Edition, please go to www.netsuite.com/softwarecompany.

This announcement was made in conjunction with today’s introduction of NetSuite Software Company Edition. Specifically designed to manage a software business and the software customer lifecycle, NetSuite Software Company Edition manages a software business from the moment the lead is in the system through the sales process to purchase and on to subsequent renewals and repeat sales. New rich financial management functionality including revenue recognition and usage-based billing released in NetSuite Software Company Edition can cost hundreds of thousands of dollars when purchased from niche providers of inflexible applications. NetSuite Software Company Edition also includes new versions of NetSuite’s renowned Dashboards that are specifically designed to give software company executives and frontline users real-time visibility into the key performance indicators that make or break their success.

Software companies who have standardized their operations on NetSuite include:

PeopleNet (Minneapolis; www.peoplenetonline.com):
“Our first inclination was just to replace our CRM, but when we discovered NetSuite’s ERP capabilities as well, including usage-based billing, we saw that we could go to one provider for everything,” says Ron Konezny, COO and CFO of PeopleNet, a developer of fleet management solutions. “We have saved time and money by replacing Great Plains, Onyx, and Crystal Reports with NetSuite, giving us one centralized view of our business.”

Learning.com (Portland, Ore.; www.learning.com): “NetSuite is the one system we didn’t have with Salesforce.com, and that we would never have with Salesforce.com,” said Douglas Stein, VP Technology and Development of Learning.com, the education industry’s leading developer of online technology integration and assessment tools. “What took weeks to do previously now takes days. NetSuite is saving our CFO an inordinate amount of time, and it is also preparing us to be Sarbanes-Oxley compliant because we can see the history of everything.”

AdvancedMD (Salt Lake City; www.advancedmd.com): “For NetSuite’s price and market tier as an end-to-end CRM/ERP, its customization capabilities are exceptional — there’s nothing even close to it in the industry,” said Ken Meyers, Vice President of Operations at AdvancedMD, the leader in web-native software for medical billing. “Since we came on board, we’ve been very impressed with the pace of development and feature expansion. The CRM + ERP combination enables us to do some very, very good business tracking of our customer lifecycle, and gives us superbly tight integration between our sales, services, and financial departments.”

Surgient (Austin, Texas; www.surgient.com): “NetSuite is much easier to use than the large-scale ERP systems I’ve used in the past and delivers functionality that many of these much more expensive systems struggle to provide,� said Kevin Thompson, former CFO of Red Hat and SAS Institute, and now CFO of Surgient, Inc. (www.surgient.com), based in Austin, Texas, and the leader in virtual lab applications for automating software demo, test and training labs. “At Surgient, in addition to the typical complexity of managing finance, we have an additional critical business need to track the costs of complex professional services engagements. An important reason we chose NetSuite was because it integrated strong time and expense tracking, project management, revenue recognition, and CRM in a single package.”

Jayex Technology (London; www.jayex.com): “We chose NetSuite because it was the most modern system we could find — covering everything from Web hosting to accounting to order processing,” said Agam Jain, Managing Director of Jayex Technology, which produces LED display systems and software for the medical industry. “We’ve been continuously growing since 1978 and expect NetSuite to help us further that growth.”

Former Microsoft Board Member and Head of Business Solutions Division Appointed President of NetSuite Japan

NetSuite Announces Japanese Version Product Availability

TOKYO and San Mateo, Calif. — March 8, 2006 — NetSuite, Inc., the world leader in on-demand business management software, today announced the establishment of NetSuite K.K., a wholly-owned subsidiary with exclusive rights to NetSuite’s award-winning products in Japan. The company also appointed industry veteran Takahiko Higashi, formerly of Microsoft Japan, as president of NetSuite K.K. In addition, the company announced the availability of its first Japanese products and released the names of key customer wins. For more information about NetSuite’s Japan operations, please visit: www.netsuite.jp

NetSuite, a pioneer in the Software as Service (SaaS) market, was founded in 1998 by Larry Ellison of Oracle Corporation and NetSuite’s Chief Technology Officer, Evan Goldberg. Mr. Ellison’s and Mr. Goldberg’s visionary strategy to create NetSuite — an on-demand integrated suite of applications encompassing ERP, CRM and Ecommerce — has established a new class of business applications. The success of this strategy is evident in the company’s growth: NetSuite was recently named the fastest growing business software company in North America by Deloitte. Mr Ellison remains a majority shareholder. Other significant investors include New York-based Starvest Partners and Philadelphia-based Cross Atlantic Partners.

NetSuite Japan will be headed by Takahiko Higashi. Mr. Higashi joins NetSuite from Microsoft where he was most recently a Board member of Microsoft Japan. Mr. Higashi held various senior posts at Microsoft Japan including Senior Officer of Corporate Strategy; and Director, Business Solution Group, Microsoft Japan. Prior to his 12-year tenure at Microsoft, Higashi was General Manager of Marketing and Corporate Strategy at Net One Systems, one of Japan’s largest systems integrators. He graduated from the Engineering Faculty of Kyoto University.

“The fact that we have major customers here even before opening an office shows the need for integrated, on-demand software in Japan,” said Zach Nelson, CEO of NetSuite. “Because NetSuite’s offerings provide the power of an SAP-like offering without all the pain and cost, we expect great success around the globe.”

“NetSuite is the leading integrated SaaS business application, and bringing it to Japan is an enormous opportunity,” said Takahiko Higashi, President of NetSuite Japan. “In addition to our integrated on-demand CRM and ERP solution, bringing NetSuite’s ecommerce capabilities to the Japanese market will be groundbreaking.”

NetSuite has thousands of customers using its on-demand business suite to bring together back-office, front-office and ecommerce in a single application. Businesses in Japan also benefit from the integrated suite and are using it for applications from tying together Japanese manufacturing to U.S. sales and distribution, to integrating ecommerce with other channels. Examples of NetSuite customers in Japan include:

AZORA Technologies, K.K. (Software Industry):
AZORA Technologies, K.K. uses NetSuite for managing its front- and back-office in multiple countries, benefiting from NetSuite’s CRM, ERP and Ecommerce all in one application. “The No. 1 benefit of NetSuite is having the CRM, accounting and ecommerce all in one single place,” said Brian Itow, Executive Vice President of AZORA Technologies, K.K. (www.azora.co.jp), based in Tokyo with offices in India, Korea, and the U.S. “NetSuite’s multi-lingual capabilities are very beneficial as well, as we have Japanese and English speakers working in the same office.”

Qahwa, Ltd. (Wholesale Distribution Industry):
Qahwa, the exclusive distributor of Moleskine notebooks in Asia, uses NetSuite’s integrated solutions to run all its business operations, and to host and manage its popular website and webstore. “Without NetSuite, we would have had to buy a specialized bookstore-distributor application and a robust ecommerce solution, which was way beyond our budget,” says Go Urano, co-founder of Tokyo-based Qahwa Ltd. (www.moleskine.co.jp). “Now, despite being smaller than some of our competition, we can operate more efficiently than the largest book distributors in Japan.”

Meyer Asset Management (Financial Services Industry):
Meyer Asset Management is a large money management company headquartered in Tokyo with offices throughout Asia. “With NetSuite, we can access all our sales and client information while we are onsite with a client, while working from home, or from anywhere in the world,” said Richard Cayne, Managing Director, Meyer Asset Management (www.meyerjapan.com). “We’ve been telling others about NetSuite and feel it has a very bright future here in Japan.”

Pricing and Availability in Japan
NetSuite’s product offerings available in Japan include: NetSuite, NetSuite Small Business, NetSuite CRM, and NetSuite CRM+. For pricing information please contact: +81-3-3409-5580