Amdocs Limited Reports Record Revenue of $691 Million

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Amdocs Reports 26% Growth in Quarterly Diluted Non-GAAP Earnings Per Share to $0.53; Diluted GAAP Earnings Per Share of $0.42
Key highlights:

First quarter revenue increased 18% to $691 million

26% increase in first quarter diluted non-GAAP EPS, excluding acquisition-related costs and equity-based compensation expense, net of related tax effects, to $0.53

Diluted GAAP EPS of $0.42

Free cash flow of $49 million

Announced pending acquisition of SigValue Technologies, Inc., expanding Amdocs offering for fast-growing emerging markets

Second quarter fiscal 2007 guidance: Expected revenue of approximately $705 million and diluted non-GAAP EPS of $0.49 – $0.51, excluding acquisition-related costs, restructuring charges and approximately $0.05-$0.06 per share of equity-based compensation expense, net of related tax effects. Diluted GAAP EPS is expected to be approximately $0.35-$0.39

Updated fiscal 2007 guidance: Expected revenue of approximately $2.83–$2.91 billion and diluted non-GAAP EPS of $2.02-$2.12, which exclude acquisition-related costs, restructuring charges and approximately $0.21-$0.24 per share of equity-based compensation expense, net of related tax effects. Diluted GAAP EPS is expected to be approximately $1.54-$1.68

St. Louis, MO – January 17, 2007 – Amdocs Limited (NYSE: DOX) today reported that for the quarter ended December 31, 2006, revenue was $691.0 million, an increase of 17.7% from last year’s first quarter. Net income on a non-GAAP basis was $118.1 million, or $0.53 per diluted share (excluding acquisition-related costs, which include amortization of purchased intangible assets, and excluding equity-based compensation expense, net of related tax effects, of $24.8 million), compared to non-GAAP net income of $90.0 million, or $0.42 per diluted share, in the first quarter of fiscal 2006 (excluding acquisition-related costs, which include amortization of purchased intangible assets, and equity-based compensation expense, net of related tax effects, of $14.7 million). The Company’s GAAP net income was $93.3 million, or $0.42 per diluted share, compared to GAAP net income of $75.3 million, or $0.36 per diluted share, in the first quarter of fiscal 2006. Free cash flow for the quarter was $49.1 million, comprised of cash flow from operations of $99.1 million less $50.0 million in net capital expenditures. In the first quarter of fiscal 2007, the Company successfully resolved a tax audit of a prior fiscal year that resulted in the release of certain tax reserves and a decrease in income tax expense for the quarter. The release of tax reserves attributable to the conclusion of the tax audit, as well as changes in the Company’s tax reserves made during the quarter in the ordinary course of business, accounted for $8.7 million of the Company’s non-GAAP net income for the quarter of $118.1 million. Excluding the effect of this release, the Company would have reported non-GAAP EPS of $0.50 and GAAP EPS of $0.38. The Company expects its non-GAAP effective tax rate for fiscal 2007 (excluding the tax effect of acquisition-related costs, restructuring charges and equity-based compensation expense) to be between 14% and 17%. The GAAP effective tax rate is expected to be between 10% and 14%.

“We are pleased to report another quarter with record revenue and strong earnings,” said Dov Baharav, chief executive officer of Amdocs Management Limited. “Overall, our existing business remains strong. Transformation projects driven by the need to address consolidation and convergence continue to drive demand for our products and services. The adoption of large transformation projects is somewhat slower than we had been predicting and this has caused us to slightly reduce our revenue estimate for fiscal 2007. We continue to see these consolidation and convergence projects as a long-term industry trend which should provide Amdocs with growth opportunities for years to come. We recognize that we operate in a challenging and changing environment. We remain focused on executing on our strategy and remain optimistic regarding our outlook for fiscal 2007 and beyond.”

Amdocs new business included 13 wins across geographies and lines of business, including some smaller deals related to the recent Cramer and Qpass acquisitions. A customer in Asia has signed a five-year contract which will include an upgrade to Amdocs 7 functionality to support its more than 10 million subscribers. Amdocs will be the systems integrator for this deployment. In Europe, another existing customer has chosen to upgrade to Amdocs 7. The OSS division of Amdocs, which includes Cramer, continued its success with several new deals with customers in North America, Europe and elsewhere. An existing Amdocs customer has signed a five year agreement to support its billing, ordering and CRM systems.

Financial Outlook

Amdocs expects that revenue for the second quarter of fiscal 2007 will be approximately $705 million. Diluted earnings per share on a non-GAAP basis for the second quarter are expected to be $0.49-$0.51, excluding acquisition-related costs, restructuring charges and the impact of approximately $0.05-$0.06 per share of equity-based compensation expense, net of related tax effects. Diluted GAAP EPS is expected to be approximately $0.35-$0.39.

In connection with some restructuring and cost containment actions, Amdocs expects to incur a pre-tax charge of approximately $6 to $9 million in the quarter ended March 31, 2007, primarily for severance and other employee-related items.

Updated fiscal 2007 guidance: Expected revenue of approximately $2.83-$2.91 billion and diluted non-GAAP EPS of $2.02-$2.12, which excludes acquisition-related costs, restructuring charges and approximately $0.21-$0.24 per share of equity-based compensation expense, net of related tax effects. Diluted GAAP EPS is expected to be approximately $1.54-$1.68.

Amdocs will host a conference call on January 17, 2007 at 5 p.m. Eastern Time to discuss the Company’s first quarter results. The call will be carried live on the Internet via www.InvestorCalendar.com and the Amdocs website, www.amdocs.com.

Non-GAAP Financial Measures

This release includes non-GAAP diluted earnings per share and other non-GAAP financial measures, including free cash flow, non-GAAP cost of service, non-GAAP research and development, non-GAAP selling, general and administrative, non-GAAP operating income, non-GAAP income taxes and effective tax rate and non-GAAP net income. These non-GAAP measures exclude the following items:

amortization of purchased intangible assets;

restructuring charges;

equity-based compensation expense; and

tax effects related to the above.

These non-GAAP financial measures are not in accordance with, or an alternative for, generally accepted accounting principles and may be different from non-GAAP financial measures used by other companies. In addition, these non-GAAP financial measures are not based on any comprehensive set of accounting rules or principles. Amdocs believes that non-GAAP financial measures have limitations in that they do not reflect all of the amounts associated with Amdocs’ results of operations as determined in accordance with GAAP and that these measures should only be used to evaluate Amdocs’ results of operations in conjunction with the corresponding GAAP measures.

Amdocs believes that the presentation of non-GAAP diluted earnings per share and other financial measures, including free cash flow, non-GAAP cost of service, non-GAAP research and development, non-GAAP selling, general and administrative, non-GAAP operating income, non-GAAP income taxes and effective tax rate and non-GAAP net income, when shown in conjunction with the corresponding GAAP measures, provides useful information to investors and management regarding financial and business trends relating to its financial condition and results of operations as well as the net amount of cash generated by its business operations after taking into account capital spending required to maintain or expand the business.

For its internal budgeting process and in monitoring the results of the business, Amdocs’ management uses financial statements that do not include amortization of purchased intangible assets, restructuring charges, equity-based compensation expense, and related tax effects. Amdocs’ management also uses the foregoing non-GAAP financial measures, in addition to the corresponding GAAP measures, in reviewing the financial results of Amdocs. In addition, Amdocs believes that significant groups of investors exclude these non-cash expenses in reviewing its results and those of its competitors, because the amounts of the expenses between companies can vary greatly depending on the assumptions used by an individual company in determining the amounts of the expenses.

Amdocs further believes that, where the adjustments used in calculating non-GAAP diluted earnings per share are based on specific, identified amounts that impact different line items in the Consolidated Statements of Income (including cost of service, research and development, selling, general and administrative, operating income, income taxes and net income), it is useful to investors to understand how these specific line items in the Consolidated Statements of Income are affected by these adjustments.

Please refer to the Reconciliation of Selected Financial Metrics from GAAP to Non-GAAP tables below.

XL Signs Major Five-Year Deal with Amdocs to Modernize its Real-Time Business Support Systems

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Amdocs to provide its Amdocs 7 suite, including convergent prepaid-postpaid billing, CRM and partner settlement products, and associated systems integration and maintenance services

ST. LOUIS, MO – January 22, 2007 – Amdocs (NYSE: DOX), the leading provider of software and services to enable integrated customer management and the intentional customer experienceâ„¢, today announced the signing of a major five-year contract with PT Excelcomindo Pratama Tbk.( XL), a leading mobile communications service provider in Indonesia and part of the TM group Malaysia, for the modernization of its real-time business support systems (BSS). Under the terms of the contract, Amdocs will also be the systems integrator for the deployment of the new Amdocs Billing 7, Amdocs CRM 7 and Amdocs Partner Manager 7 products, as well as provide the associated maintenance services over the five-year period. The Amdocs 7 suite will be officially launched on January 23, 2007.

Amdocs’ billing, CRM and partner settlement products have supported XL’s explosive growth from 1.5 million subscribers in 2003 to more than 9 million today. Ninety six percent of XL’s subscribers are prepaid customers, and Amdocs’ solution delivers convergent real-time prepaid-postpaid support, enhancing the customer experience of prepaid and postpaid subscribers, as well as customers who have combination plans. The new Amdocs products will drive enhanced integration across XL’s entire customer and service lifecycles. They will improve support for innovative, multi-play revenue engines and allow XL to compete better in an increasingly competitive marketplace. They will also ensure consistent customer service across XL’s wireless, broadband Internet and Internet Protocol (IP) based voice as well as offerings for next generation networks such as IMS (IP Multimedia Subsystem).

“The Amdocs 7 products will give us advanced tools to ensure we can offer an intentional customer experience and attract millions of new customers over the next five years,” said Joy Wahyudi, Director of Commerce at XL. “Sophisticated business model management provided by Amdocs Billing 7 will also facilitate our expansion into new regional markets. By reducing time-to-revenue for new product bundles and partner-based digital content, and by offering advanced support for corporate customers and dealer-incentive management capabilities, Amdocs 7 will also ensure we profit from the evolution to next generation.”

“Amdocs 7 is the first industry-specific suite for convergence, able to support all next-generation services and deliver an integrated, innovative and intentional customer experience,” said Michael Matthews, chief marketing officer at Amdocs. “Amdocs 7 – the result of Amdocs’ unique insight into the needs of the world’s leading service providers — will facilitate XL’s goal of transforming itself into a leading multi-play provider. By expanding its relationship with Amdocs, XL will also reap cost advantages and minimize risk associated with its transformation.”

Amdocs 7 offers enhanced integration and a common technology foundation, making the implementation and upgrading easier, and operations more efficient. With built-in support for IMS-based offerings and incorporating service oriented architecture (SOA) capabilities, the Amdocs 7 products also ensure costs effectiveness when integrating with third party software. Ultimately, service providers benefit from enhanced interoperability in a next generation, truly convergent environment.

Amdocs Agrees to Acquire SigValue Technologies, Inc., a Provider of Customer Care and Billing Solutions for High-Growth Emerging Market

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Acquisition expands Amdocs’ addressable market; Positions the company to take advantage of the rapid growth of pre-paid mobile services in select regions around the world

ST. LOUIS, MO—January 3, 2007—Amdocs (NYSE: DOX), the leading provider of software and services to enable integrated customer management and the intentional customer experienceTM, today announced it has signed an agreement to acquire SigValue Technologies, Inc. (SigValue), a provider of an integrated billing, customer care, and service control platform designed for service providers in high-growth emerging markets around the world. Amdocs currently owns 14% of SigValue’s outstanding capital stock. Under the terms of the agreement, Amdocs will acquire all of SigValue’s remaining share capital for approximately $54 million in cash, net of cash on hand.

SigValue’s platform is aimed at service providers in emerging markets, such as Eastern Europe, Africa, Latin America and Asia, where the telecommunications customer base is predominantly composed of mobile pre-paid subscribers. SigValue’s platform addresses the needs of this customer base, combining the basic functions required for billing and customer care with a service control function, offering a single system that supports multiple networks, multiple services and all lines of business.

“The regions referred to as “emerging markets” are the fastest-growing in telecom, and Amdocs has already enjoyed success in the more economically developed portions of these regions – including Moscow, Russia and Beijing, China, among others,” said Patrick McGrory, Network Business Unit president, Amdocs. “Our experience in these markets has proven that with economic development fostered in part by the penetration of mobile communication services, service provider requirements also develop. With SigValue, we believe Amdocs will be able to address the needs of these service providers, and evolve with them as their respective markets and needs evolve.” Added McGrory, “Amdocs’ unparalleled expertise and experience in telecommunications, combined with SigValue’s light-weight technology and its sales channels, will enable Amdocs’ success in these markets.”

“Pre-paid subscribers represent the majority of customers in the emerging markets, which are also characterized by relatively low levels of average revenue per user,” said Adam Feit, chief executive officer of SigValue. “We believe SigValue’s light-weight, tightly-packaged, high-performance software platform will help Amdocs enable service providers in emerging markets to keep costs of operations low, while supporting rapid growth.”

SigValue is a private company founded in April 2000, has approximately 75 employees and is based in Hod-Hasharon, Israel. SigValue’s venture capital investors include AIG Orion Fund L.P. and Holland Ventures. The closing of the acquisition is subject to regulatory approvals and other conditions customary to such transactions and is expected to occur in the quarter ending March 31st, 2007. The impact of the acquisition on Amdocs’ non-GAAP earnings per share is expected to be neutral in fiscal 2007. The impact on GAAP results is expected to be dilutive in fiscal 2007 but will not be known until after Amdocs completes the purchase price accounting for the acquisition. Amdocs may incur a one-time acquisition-related charge in the quarter ending March 31, 2007 to account for certain costs related to the acquisition.

Amdocs Reiterates Guidance for First Fiscal Quarter, 2007

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Company slightly updates revenue guidance for fiscal year 2007

ST. LOUIS, MO. – January 11, 2007 – Amdocs Limited (NYSE: DOX) today announced that it expects to report results in line with guidance for its fiscal first quarter, which ended December 31, 2006. The Company also now expects that revenue in fiscal 2007 will be approximately $2.83-$2.91 billion, slightly lower than the Company’s previous guidance.

In its earnings press release dated November 1st, 2006 Amdocs announced that it expected that revenue for the first quarter of fiscal 2007 would be approximately $690 million. Diluted earnings per share on a non-GAAP basis for the first quarter were expected to be $0.50, excluding acquisition-related costs and the impact of approximately $0.05-$0.06 per share of equity-based compensation expense, net of related tax effects. Diluted GAAP EPS was expected to be approximately $0.39-$0.40. In the same press release, the Company announced that for fiscal 2007 it expected revenue of approximately $2.89-$2.97 billion.

“We remain positive about the Company and our outlook,” said Dov Baharav, Chief Executive Officer of Amdocs Management Limited. “Our acquisition of Cramer Systems Group Ltd. has strengthened Amdocs strategically and is consistently contributing new wins. I am pleased to report that the integration of this businesses is proceeding according to plan. We have also achieved several important customer milestones during the first quarter. Overall, our existing business is strong. We continue to see demand for our products and services as major service providers around the world continue to embark on transformation and convergence projects, but not at the same pace that we had expected. As a result we feel it prudent to slightly update our revenue growth estimates for fiscal 2007.”

As originally scheduled, Amdocs will host a conference call on January 17, 2007 at 5 p.m. Eastern Time to discuss the Company’s first quarter results. The call will be carried live on the Internet via www.InvestorCalendar.com and the Amdocs website, www.amdocs.com.

Non-GAAP Financial Measures
This release includes non-GAAP diluted earnings per share information which may exclude the following items:
amortization of purchased intangible assets;
in-process research and development write-off;
restructuring charges;
equity-based compensation expense; and
tax effects related to the above.
These non-GAAP financial measures are not in accordance with, or an alternative for, generally accepted accounting principles and may be different from non-GAAP financial measures used by other companies. In addition, these non-GAAP financial measures are not based on any comprehensive set of accounting rules or principles. Amdocs believes that non-GAAP financial measures have limitations in that they do not reflect all of the amounts associated with Amdocs’ results of operations as determined in accordance with GAAP and that these measures should only be used to evaluate Amdocs’ results of operations in conjunction with the corresponding GAAP measures.Amdocs believes that the presentation of non-GAAP diluted earnings per share, when shown in conjunction with the corresponding GAAP measures, provides useful information to investors and management regarding financial and business trends relating to its financial condition and results of operations as well as the net amount of cash generated by its business operations after taking into account capital spending required to maintain or expand the business.

For its internal budgeting process and in monitoring the results of the business, Amdocs’ management uses financial statements that do not include amortization of purchased intangible assets, in-process research and development write-off, restructuring charges, equity-based compensation expense, and related tax effects. Amdocs’ management also uses the foregoing non-GAAP financial measures, in addition to the corresponding GAAP measures, in reviewing the financial results of Amdocs. In addition, Amdocs believes that significant groups of investors exclude these non-cash expenses in reviewing its results and those of its competitors, because the amounts of the expenses between companies can vary greatly depending on the assumptions used by an individual company in determining the amounts of the expenses.

Amp’d Selects Amdocs to Bring Premium Content and Services to Its Subscribers

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Amdocs’ Qpass Digital Commerce Management Solution Will Power Amp’d Premium Content Services

ST. LOUIS, MO – January 10, 2007 – Amdocs (NYSE: DOX), the leading provider of software and services to enable integrated customer management and the intentional customer experience TM, today announced that Amp’d Mobile selected Amdocs’ Qpass digital commerce platform to support and efficiently manage third party content and services offered by Amp’d, the pioneer of fully integrated mobile entertainment. Amdocs will also provide maintenance and support services to Amp’d Mobile.
By centralizing the digital commerce function with Amdocs, Amp’d subscribers will now have access to a wealth of new content and services for use on all Amp’d handsets. These content and services include premium SMS services, chat, voting, and personalization as well as innovative applications and ring tones. In addition, Amdocs’ Qpass solution will act as a point of control to help Amp’d enforce business policies and service standards across its third-party content providers to ensure a consistent and personalized customer experience for its subscribers.

“Amdocs’ Qpass Digital Commerce Management solution will further enhance our subscribers’ experience by giving them access to exciting and innovative content and services,” said Mike McSherry, senior vice president of emerging technologies, Amp’d. “We are continually looking for ways to bring new and exciting content and services to our customers and partnering with Amdocs helps us meet that goal.”

The multi-year agreement marks the launch of new third-party content services offered by Amp’d. Amdocs’ Qpass digital commerce platform will support merchant and offer management, promotions management, payments, customer care, financial reporting and settlement for Amp’d and its third-party merchants, including retailers and entertainment companies selling premium content services.

“The Yankee Group estimates that mobile “infotainment” content will continue to grow and generate more than $70 billion in revenues worldwide by 2010,” said Michael Matthews, Amdocs chief marketing officer. “Amp’d is an innovative company and is at the forefront of entertainment and digital content services. Amdocs is very pleased to help Amp’d grow its content and services revenue, support the launch of its new services, and create intentional customer experiences for its subscribers.”

Amdocs Survey Finds Service Providers Plan to Invest Heavily in Customer Service and Infrastructure in 2007

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Respondents foresee significant investments for IP-based technology such as VoIP and digital content offerings

ST. LOUIS, MO – November 15, 2006 – Amdocs (NYSE: DOX), the leading provider of software and services to enable integrated customer management and the intentional customer experience TM, today released results of a survey looking at the communications industry trends in the U.S. and U.K. in 2007. Based on the responses of 200 industry decision makers in the telecom, cable and satellite industries, Amdocs forecasts service providers will significantly increase investment in customer service, network infrastructure and IP-based services, as well as build their digital content offerings.

“The survey confirms our own observations – 2007 will be characterized by the four C’s -competition, consolidation, convergence and, most importantly, the customer,” said Michael Matthews, chief marketing officer of Amdocs. “With ongoing market consolidation, continuing industry convergence and a highly competitive environment, service providers will place an increased focus on the customer experience in 2007. Consumers expect relevant offerings and personalized, responsive service, and providers indicate a significant increase in investments to address this need.”

Increased Customer Focus
The survey results indicate that service providers are expected to increase their investment in customer service and network infrastructure, which will improve the customer experience:
Nearly 67 percent of respondents plan to increase their spending on customer service enhancements over the next year, with the average investment increase projected at 31 percent.
Service providers are planning to put more money into network infrastructure, with the average investment increase expected to be 33 percent.

Jump in Investment for IP-Based Services
Additional Amdocs survey predictions indicate that service providers anticipate continuing to roll out Internet Protocol or IP-based services. In the next year, according to survey respondents:
IPTV, digital TV, video content and VoIP (voice over IP) are expected to be the top products and services for 2007, with spending in network infrastructure for these three areas projected to increase significantly — by 77 percent, 81 percent, 71 percent and 76 percent, respectively.
Projected Acquisitions
Survey findings also highlight an expected increase in merger and acquisition activity among service providers to bolster their digital offerings, expand market share in a slow growing marketplace and gain the economy of scale advantages.
One third of those surveyed believe that their company will merge with another in the next year.
Among the different types of service providers, broadband cable companies will be the most likely to merge, at 53 percent. However, none of the cable companies projected being acquired by another entity. “We expect an increase in M&A activity among service providers and particularly among cable providers,” added Matthews. “The goal of all service providers is to build out a full suite of IP-based services. This is an area in which size and scale will greatly contribute to determining the winners among service providers.”

Amdocs commissioned Frost & Sullivan to conduct an international survey in August, 2006. Survey respondents included 200 decision makers from Tier 1 and Tier 2 service providers in the U.S., U.K. and Canada and included telecommunications companies, cable multiple service operators (MSOs), satellite TV providers, wireless operators, mobile virtual network operators (MVNOs), VoIP providers, and Internet service providers.

Amdocs Announces Project to Upgrade Core Business Platform Systems for Sensis, Australia’s Largest Information Services Provider; Extends Managed Services Agreement

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Amdocs to consolidate Sensis’ core business platform and help the company continue to modernize its systems

ST. LOUIS, MO and MELBOURNE, Australia – November 20, 2006 – Amdocs (NYSE: DOX), the leading provider of software and services to enable integrated customer management and the intentional customer experienceâ„¢, and Sensis Pty Ltd, a leading provider of directory, advertising and information services, announced today that Sensis has selected Amdocs to upgrade and consolidate its front- and back-office systems onto a single Amdocs platform and has extended its managed services agreement with Amdocs by five years. Amdocs will help Sensis modernize its operational systems, particularly for the provider’s growing interactive advertising activities, helping Sensis improve operational efficiency and deliver new services to the market faster.

Amdocs will continue to provide Sensis with complete data center and facility management, software maintenance and support services for its advertising core business platform. Under the terms of the new agreement, Amdocs will also consolidate its print and online customer base. The project calls for Amdocs to implement a single Amdocs platform — an integrated, Web-based suite of customer-centric business applications. The Amdocs suite will support Sensis’ production, sales, marketing, customer care, billing, and assurance capabilities, allowing for faster time to market for new products in the print, online and interactive advertising and an improved customer experience.

“We always strive to deliver the best possible service for customers and we will continually invest in our business operations to reach that goal,” said Mr. David McEwen, general manager, Production and Care, Sensis. “Amdocs has proven to be a trusted partner through the years and has an in-depth understanding of our business. We’re confident that this continued relationship will help us maintain our leading position in the Australian market.”

Sensis will also benefit from the new platform’s enhanced capabilities surrounding digital advertising. Some of the key modules that will support this include: Amdocs Content Management, Amdocs Rater, Amdocs Product Designer, Syndication, Partner Management, and Order Management. Amdocs has been managing the platforms that support the Yellow Pages® (now rebranded Yellow™) and White Pages® directories (managed by Sensis) since the late 1980’s.

“As the directory services industry shifts its focus to interactive advertising and the digital media market, information service providers must ensure that their current operations can support these capabilities as well as their traditional offerings,” said Michael Matthews, chief marketing officer at Amdocs. “With the implementation of the single Amdocs platform, Sensis is taking the necessary steps to grow in its industry, while also delivering a superior customer experience.”

Amdocs to Offer Premium Content and Services to MetroPCS

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Amdocs’ Qpass Digital Commerce Solution Will Give MetroPCS Subscribers Access to New Content

ST. LOUIS , MO – November 21, 2006 – Amdocs (NYSE: DOX), the leading provider of software and services to enable integrated customer management and the intentional customer experience â„¢, today announced that MetroPCS has signed an agreement under which the company will use Amdocs’ Qpass digital commerce platform to deliver premium content and services to its subscribers. In addition, Amdocs will provide integration and content management services to support and efficiently manage the content.

Amdocs’ Qpass digital commerce platform will enable MetroPCS subscribers to access a wealth of new content and premium service offerings, including short message services, chat, voting, ringtones, and graphics. The Qpass platform will also help make it easier and more convenient for MetroPCS subscribers to interact with their provider.

“By integrating our platform with Amdocs’ Qpass digital commerce solution, we’re able to dramatically enhance the customer experience, further simplifying the merchandizing, delivery, billing, and management of rich content and services,” said Roger Linquist, president and CEO of MetroPCS.

Amdocs’ Qpass platform will allow MetroPCS to merchandize and market premium content to end-users by supporting merchant, offer and promotions management. The platform will also help MetroPCS maintain its relationships with content providers, providing functions such as payments, customer care, financial reporting and settlement.

“As the content market continues to grow, there is a need to ensure a standard, transparent way to manage, bill and settle digital content transactions purchased either on the service provider’s portal or ‘off portal’ from third party media companies,” said Michael Matthews, chief marketing officer of Amdocs. “Service providers and media companies require more efficient financial management, improved customer care capabilities, and real-time reporting tools to drive the success of converged digital commerce. Amdocs’ Qpass solution is uniquely able to address those needs, and it will help MetroPCS continue to build and manage its premium digital content business, and to do so profitably.”

Amdocs Introduces Out-of-the-Box Service Fulfillment with Cramer6 OSS Suite Release 2

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Innovative OSS Solution Enables Major Reductions in Total Cost of Ownership; Expands OSS Footprint with Groundbreaking Adaptive Planning Product

MONTE CARLO , MONACO – November 7, 2006 – Amdocs (NYSE: DOX), the leading provider of software and services to enable integrated customer management and the intentional customer experienceâ„¢, today introduced Amdocs Cramer6 OSS Suite Release 2. With this release, Amdocs has expanded its operations support systems (OSS) product offering with new solutions that dramatically reduce time to market for fulfillment of next generation services and reduce the cost of OSS ownership. The announcement was made at the Global User Conference 2006 held by Cramer, Amdocs OSS Division, here.
“The major trend shaping the OSS software market is the demand for solutions that enable timely introduction and fulfillment of new services,” said Larry Goldman, OSS Observer. “Cramer, now part of Amdocs, continues to deliver innovative, inventory-based management solutions that automate processes to reduce time to market for new services.”

“With the introduction of Cramer6 OSS Suite Release 2, we continue our tradition of giving service providers solutions that address their most significant concerns — minimizing time to market for next generation services and reducing the total cost of ownership for the OSS over the long term,” said Guy Dubois, president of Cramer, Amdocs OSS Division. “As an end-to-end order-to-activation suite, Cramer6 Release 2 is now more than ever suited to serve as the OSS centerpiece for any service, using any technology over any network.”

Out -of–the–Box Service Fulfillment Products to Accelerate Deployment of Triple Play and Business Services
Cramer6 Release 2 supports service providers as they respond to the immediate demand to add new services. With this new release, Amdocs adds a number of new Service Fulfillment components that work with existing products in the Cramer6 OSS Suite to standardize and automate complex service fulfillment processes for next generation services. These out-of-the-box Service Fulfillment and Data Integrity Management products — known as “Packs” — automate design and assign activation, discovery, and synchronization for specific technology domains. As a result, service providers can reduce their operating and capital expenses and shorten time to market by speeding up development cycles, automating processes for fulfillment and increasing network asset utilization.

Cramer6 Release 2 includes two types of out-of-the-box Packs to streamline service fulfillment:

Automation Packs: Deliver automated service design and assign for services such as broadband, Voice over Internet Protocol (VoIP) and Internet Protocol Virtual Private Network (IP VPN). These packs enable rapid deployment of new services through the use of productized processes with customizations as needed for the service providers’ unique requirements.
Activation Packs: Drive the configuration to the network for a particular vendor device to activate a specific service such as IP VPN or Digital Subscriber Lines (DSL). As a result, service providers can reduce the cost and risk of delivering new services, and decrease lengthy development cycles associated with enabling new devices and hardware vendors.
With Cramer6 Release 2 Amdocs has also expanded its footprint in Data Integrity Management with the release of two new Packs for discovery and synchronization. These new products rapidly improve the quality of network and service data to drive improvements in service fulfillment and service assurance processes. Packs for Data Integrity Management include:

Discovery Packs: Provide deep discovery of specific vendor devices and services to provide an accurate and up-to-date view of the network and configured services.
Sync Packs: Synchronizes and reconciles discovered devices and services into the Cramer6 OSS Suite, leveraging multiple Discovery Packs as needed. As a result, improved data quality enables service providers’ OSS transformation programs and improves service assurance and fulfillment through faster, targeted repair and reduced fall out rates.
These out-of-the-box Service Fulfillment and Data Integrity Management Packs are available for the roll-out of broadband services with plans to support xDSL, Ethernet, IP VPN, VoIP, and Internet Protocol Television (IPTV) solutions with multiple technology and hardware vendors.

Adaptive Resource Planning Product
With the introduction of new services, network planning becomes more challenging as multiple services consume the capacity of each network domain and make network consumption less predictable. Amdocs Cramer Resource Planner is the first in a series of planning solutions to address service providers’ long and short term planning needs. It supports adaptive planning by monitoring capacity threshold levels and enabling rapid response network build through user-defined templates. Cramer, Amdocs OSS Division’s unique inventory-centric approach ensures that planning functions are pre-integrated with inventory and fulfillment so that service providers can augment their networks faster and more accurately.

Reduction in Total Cost of Ownership
Cramer6 Release 2 also includes major enhancements to the product architecture and user interface. All of the products in this release have been optimized to simplify data load processes, reduce the number of filters required for data analysis and provide enhanced ability to view data in specific formats.

KPN Mobile Selects Amdocs’ Cramer OSS Solutions

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Leading European Mobile Operator Will Use Amdocs Cramer OSS to Model New Core Network

MONTE CARLO, Monaco – November 8, 2006 – Amdocs (NYSE: DOX), the leading provider of software and services to enable integrated customer management and the intentional customer experienceâ„¢, today announced that KPN Mobile has selected Amdocs’ Cramer OSS as the strategic platform for a new combined 2G/3+G core mobile network. This expands the longstanding relationship between Cramer, Amdocs OSS Division, and KPN Mobile, a leading wireless service provider serving 8.4 million subscribers in the Netherlands. The announcement was made at the Global User Conference 2006 held by the Cramer division, here.

KPN Mobile will use Amdocs Cramer solutions to consolidate its multiple operations support systems (OSS). The solutions will enable KPN to model and synchronize data across its entire mobile network. As a result, KPN will be able to utilize its network resources more effectively and to deploy new services rapidly.

Amdocs’ new agreement with KPN Mobile significantly expands its longstanding relationship with the incumbent Netherlands operator. In 2001, KPN chose Cramer technology to form the basis of its next generation wireline and wireless OSS. Cramer provided an enterprise-wide solution for KPN, spanning its multiple business units, including KPN fixed line, mobile, ePacity (KPN’s corporate IP VPN offering) and its pan-European fiber optic network.

“Amdocs Cramer solutions will be an important driver of KPN’s speed to market with new network and service deployments,” said John Wittekamp, IT Manager, KPN Mobile. “We are confident that our work on the new KPN Mobile core network will allow us to move even faster towards converged networks and services.”

“Amdocs – including its Cramer division — continues to demonstrate its strength in supporting the complexity of OSS consolidation and convergence,” said Guy Dubois, president of Cramer, Amdocs OSS Division. “As a key enabler of OSS transformation projects, Amdocs will allow KPN to further reduce the complexity and costs of its OSS landscape.”

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