Latest CRM Software Industry News

Salesboom.com, industry leader of pre-integrated on demand CRM and ERP unveiled Salesboom Version 8. Packed with new AJAX and RIA features to save users time, v8 also includes Human Resource Management, Employee Management, Commissions and Expense Management, unlimited custom tabs and fields and over 120 new features. Building on our all inclusive Software-as-a-Service that includes pre-integrated front and back-office software on demand, Salesboom v8 stretches the boundaries of business computing by delivering an offering not yet seen in the on demand CRM space. Salesboom v8 will be a no cost, seamless upgrade for all current Salesboom customers, registered 30-day web trial users.

Much work on v8 also went into upgrading the customization and Integration capabilities of the on demand platform that powers Salesboom CRM. “I would be lying if I told you this release was not our biggest release to date, with v8 we feel we have built the foundation to graduate Salesboom to new heights.” Our partners and customers are ecstatic says Rami Hamodah, President and Co-founder of Salesboom.

Adding Rich Internet Application (RIA) components as part of the CRM makes Salesboom more intuitive and time saving for users, which increases adoption of the CRM. With many new features such as Salesboom Suggest, Contact and Lead Rolodex, and AJAX Calendar Salesboom users are empowered with greater control and maneuverability of information while cutting down on navigation time and page refreshes. “With v8 one of our main goals was to orient our products to look and feel more like a desktop application, providing our users with greater fluency of movement and data control”, commented Troy Muise, CEO and Co-founder of Salesboom. Our customers are the guiding light, and we are proud to fulfill their requests such as Expense Tracking, HR, Employee Management, Mass Data Management, and enhanced Mail Merge features that will further simplify our users day.

Salesboom, industry leading on demand CRM provider, has unveiled its Salesforce Migration Magic Button, enabling seamless Data Migration for disenchanted Salesforce customers. Salesboom’s magic button offer comes on the heels of yet another crash by Salesforce.com, its 4th publicly acknowledged crash in as many months. It is obvious that Salesboom, with a fully refundable Service Level Agreement and guaranteed up time of 99.8%, is tabling an offer to not only leverage current disgruntled Salesforce.com customers, but to also uphold the on demand reputation.

“Being an industry leader is always going to come with added scrutiny and criticism, however, not even Salesforce.com can hide from this run of failures. It’s becoming a bit of a farce really; four crashes in four months. In this on demand industry it would be foolish for us to stand idly by while our competition fractures the platform we stand on.” says Rami Hamodah, President and Co-founder. With the Magic Button offer coinciding with the release of Salesboom Version 8.0 which introduces a full suite of Human Resource Management capabilities built into Salesboom Professional and Enterprise Editions, Salesboom is poised to continue its phenomenal growth rate. “We have positioned ourselves very well against Salesforce.com. From what were seeing, CRM customers are tired of having their data held hostage and the anticipated pain of migration is significant.” commented Troy Muise, CEO and Co-Founder of Salesboom.com. The Magic Button breaks the chain that binds users to Salesforce.com and frees them from the hassles of switching to Salesboom. And with the highest user adoption rates in the industry, our customers are happy to stay.

“In light of these SFDC shortcomings, Salesboom has refrained from jumping on the bandwagon and criticizing Salesforce.com for the outages. However, the frequency and seeming inability to control the outages jeopardize the good will of the on demand industry as a whole and means we have to set the record straight.” commented Hamodah. “We want people to know that Salesboom is a very tried, tested and reliable system that can be migrated to within hours. Customers who fear the outages can easily find safe haven with Salesboom.”

CONTACT INFORMATION

Rami Hamodah, 902-446-4312

rami@salesboom.com

Salesboom.com, industry leading on demand CRM & ERP provider announced today that Selling Power Magazine chose Salesboom as one of the top 6 on demand CRM leaders in the March 2006 issue. The issue features a ranking of the top 50 Sales Web sites in the world, without mention of salesforce.com.

Selling Power’s announcement lends greater credence to the work of Salesboom in its advancement of the hosted Customer Relationship Management (CRM) and Enterprise Resource Panning (ERP) markets. With its 3rd consecutive quarter of over 100% growth and currently providing a service to over 23,000 subscribers in over 148 countries, today’s announcement comes with little surprise for Salesboom CEO and Co-founder Troy Muise. “It has been a very exciting three years for us, and our rapid ascent up the CRM ladder is a direct result of our determination and timely innovation,” said Muise.

Currently circulating over 160,000 issues for 500,000 readers in 67 countries, Selling Power is the leading international sales management publication. “It is a staple of sales magazine circulation and continually serves as a measuring stick for our industry leaders,” commented Muise. “Selling Power’s recognition of Salesboom CRM is testament to the strength and value of our product, and solidifies our position as a leader in the on demand CRM Market.

“I am reluctant to speculate why Salesforce was absent from this list, but I can tell you that Selling Power carries a lot of weight in our industry, and to see Salesboom receiving attention over Salesforce is a real tribute to the quality of our products and the people behind it,” said Muise. Salesboom intends to build off this momentum as we head into the second quarter with plans to release V8, with full Human Resource Planning capabilities integrated into our on demand ERP.

CONTACT INFORMATION

Rami Hamodah, 902-446-4312

rami@salesboom.com

Salesboom.com, industry leading on demand CRM & ERP provider has released parts of legal documents exchanged between Salesforce.com (NYSE:CRM) and its direct competitor, Salesboom Inc. In the documents, Salesforce.com senior Vice President and former General Counsel David Schellhase openly accuses Salesboom, on more than one occasion, of attempting to “trade off the goodwill created by salesforce.com” citing the similarities of the two companies’ names. Salesboom President Rami Hamodah responded, denouncing the Salesforce.com accusation as an “absurd statement” and stating that SFDC appears to be engaging in “intimidation practices”. The documents go on to further accuse Salesboom of attempting to trade off the goodwill created by salesforce.com through various industry-standard terms, such as the Hosted Model employing an intrinsic “Zero Software Promise”. These documents reveal a menacing side of Salesforce.com not previously seen in the Hosted CRM market.

“To say that this letter has proven that even a company the size of Salesforce.com isn’t beyond reproach is an understatement”, commented Rami Hamodah, President and Co-founder of Salesboom. “The fact that such a prominent Salesforce.com executive like Mr. Schellhase has the audacity to accuse Salesboom of any wrong doing; creates the impression that the document is being used as a way to bully smaller competition out of the CRM space. If Salesforce.com and others want to wage corporate warfare, be my guest, but Salesboom does not intend to be drawn, nor bullied, into an unsubstantiated argument. Rather we pledge to continue our long-standing policy of focusing on innovation”.

Salesboom has since documented continued incidents of Salesforce.com employees misrepresenting their information in an attempt to gain access to the Salesboom system, a direct violation of the Salesboom Terms and Conditions of using the Salesboom.com service. In a Salesboom rebuttal to the Salesforce.com allegations, Salesboom finds “it very disturbing that an organization of the size and stature of Salesforce.com be condoning such disgraceful business activities”, and feels that “it is against the goodwill continually shared between all other friendly competition in this explosive market space.”

For more information, or copies of the released portions of the documents in question, interested parties are asked to contact Salesboom directly at 1.877.CRM.SALE or legal@salesboom.com.

CONTACT INFORMATION

Rami Hamodah, 902-446-4312

rami@salesboom.com

Delivering on its commitment to provide customers with solutions that meet both current and future business needs, SalesboomTM is announcing the expansion of its market-leading on demand Customer Relationship Management (CRM) service to include Human Capital Management (HCM) solutions. To be introduced with Salesboom Version 8 at the end of first quarter 2006, this latest addition will expand on current Enterprise Resource Planning (ERP) functionality integrated across Marketing, Sales, Service/Support and HR.

Salesboom v8 will focus on customization and Employee Relationship Management (ERM) tools such as HR Policy Tracking, Paid-Time-Off Vacation Requests (PTOs), employee Expense Tracking, Commissions and Compensation Tracking as well as a Recruiting Management solution – fully integrated with the Salesboom CRM service. As always, these enhancements to Salesboom will be available free of charge to existing customers.

“We Listen to our customers”, commented Rami Hamodah, president and co-founder of Salesboom.com. “Our entire product roadmap for 2006 and 2007 was created based on the input of more than 2000 customers requesting features to complement our on demand CRM offerings”.

The anticipated SalesboomTM v8 release will also include many enhancements to it’s on demand CRM offering such as Field-Level-Security, unlimited Custom Fields, data cleansing, and private labeling opportunities for Salesboom Resellers.

“Effectively managing human capital is a fundamental part of any business and should be integrated with any CRM system.” commented Troy Muise, CEO and co-founder of Salesboom.com. “Our customers have been asking for the ability to manage all their employees from within Salesboom and we have answered their requests with Salesboom v8.”

CONTACT INFORMATION

Rami Hamodah, 902-446-4312

rami@salesboom.com

Salesboom.com, industry leading provider of innovative and cutting edge On-Demand CRM Customer Relationship Management solutions today announced the release of Salesboom.com v7.0, introducing a host of new features. Among the new features available with today’s v7.0 release, Salesboom has rolled out an enhanced customizable security model focusing on modular user profile management, record-level and field-level security and more restrictive controls over user login hours and IP addresses. The new Salesboom release focuses on business process management, and workflow automation tools introduced to all editions -Team, Professional, Enterprise, and Automotive. The release also includes never-seen before features in any other CRM system, such as a Zip Code proximity search tool for leads, accounts and other records; as well as enhancements to most other modules of the Salesboom.com online CRM system. The new features, introduced today, are already available to all current subscribers of the Salesboom.com CRM software, as well as 30-Day Free Trial users.

“It thrills me to see Salesforce.com copy our features, six months after we first introduced them in 2005″ commented Rami Hamodah, President and Co-Founder of Salesboom Inc. referring to new features introduced by Salesforce.com Winter 06 release. Originally first-introduced by Salesboom.com in 2005 such as reoccurring tasks and events, an accessibility user interface for the visually impaired, amongst many more. “Watch Salesforce.com copy us again and introduce zip code proximity search to its online CRM system six months later”. “It might be simple, but just like many other unique salesboom.com features; it’s thoughtful, useful and important to any CRM user.”

The new Salesboom v7.0 release includes enhanced business automation and workflow management features such as Big Deal Alerts, case routing and escalation rules, lead routing and distribution, workflow re-assignment rules, support hours rules and customizable auto replies. A more robust shared calendar, and search features are also included. “We are under the radar; yet we are doing so well. With such a potentially explosive market, we expect 100% growth per quarter for quarters to come.” said Troy Muise, CEO and Co-Founder of Salesboom.com.

The new Salesboom v7.0 offering is available immediately for all Salesboom subscribers and also 30-Day Free CRM Trial users. More information is available at http://www.salesboom.com. Interested parties may also contact Salesboom directly at 1.877.CRM.SALE or via e-mail at rami@salesboom.com.

CONTACT INFORMATION

Rami Hamodah, 902-446-4312

rami@salesboom.com

Salesboom.com, leading provider of on demand customer relationship management (CRM) software, today announced an enhanced administrative upgrade feature for Salesboom users. Dubbed the Salesboom ‘SmartUpgrade’, the new feature will allow Salesboom administrators to select which updates they wish to utilize and when to introduce them to their users. Salesboom has been releasing new updates to their hosted CRM , with an update at least every 4 weeks. The new “SmartUpgrade” feature will allow system administrators more control and flexibility over which updates they would like to see launched. The new “SmartUpgrade” system will be available to all Salesboom users with the upcoming release of Salesboom v7.0.

Salesboom’s philosophy in regards to scheduled updates differs from many of its competitors. The traditional Enterprise Software model withholds features until the next costly upgrade, which deters many customers from considering it as a viable option. Yet even with the versatility of the Software-as-a-Service (SaaS) model, the biggest Online CRM providers continue to hold that functionality over their customer’s heads. With Salesboom’s SaaS model, customers don’t have to worry about waiting months for promised features and patches, as they are released in a system of scheduled and transparent updates, occurring at least every 4 weeks. This allows Salesboom users unprecedented access to take advantage of new features as they’re released, instead of having to wait months for functionality which could dramatically improve the way they do business.

Salesboom’s latest scheduled and transparent update was earlier this month, adding new functionality and robust business intelligence to many of the tools it released with Salesboom v7.0. With the next scheduled update less than 2 weeks away, Salesboom users will again be benefiting from a new feature rollout, which will put more Enterprise Resource Planning (ERP) functionality, including Employee Relationship Management (ERM) and Payroll, into the hands of small businesses around the world.

For more information or media inquiries into the Salesboom “SmartUpgrade” feature or the next Salesboom feature release, contact Salesboom directly at 1.877.CRM.SALE or via email at sales@salesboom.com.

Tuesday, July 5, 2005 — Halifax, NS Canada- (http://www.salesboom.com) Salesboom.com, industry leading On demand Customer Relationship Management (CRM), Sales Force Automation (SFA) and Enterprise Resource Planning (ERP Software) service provider, today announced it’s highly anticipated release of the new Salesboom Web-Based Automotive CRM Software Edition, a tailor-made CRM version for all aspects of the Automotive industry. Solutions bundled under the Salesboom Automotive CRM Software package include Car Dealer Software, Used Car Dealership Software, Automotive Factory Software, and many more. The new Web-Based Automotive CRM Software solution, available for trial via request to Salesboom, can be deployed instantly and seamlessly via the Internet. Small business looking for an alternative to the expensive and less-functional Siebel Automotive CRM software are invited to try Salesboom free of charge for 30 days. More information is also available at the Salesboom web site, under Web based Automotive CRM Software Solution.

“We’ve developed the Automotive CRM software solution internally with input from real Automotive Industry leaders who were tired of paying outrageous fees to Siebel Systems for an Automotive CRM solution that doesn’t even provide all the needed functionality,” Commented Rami Hamodah, Salesboom Co-Founder and President. “Salesboom’s Automotive CRM software is affordable to Automotive Industry players of all sizes, from multinational conglomerates down to an individual used car salesman. We offer rich functionality not found in other Automotive CRM providers, giving a complete end-to-end solution to the entire business process in the Automotive Industry.”

The Salesboom Automotive CRM Software edition gives key advantages over other traditional CRM software providers. Salesboom’s Automotive CRM software, for example, features fully integrated Inventory Management systems to keep control of your inventory levels, from the factory level down to each individual dealership. Salesboom is also deployed real time sales software, so all links in the business process chain have access to the most up-to-date information whenever they log into the Salesboom system, eliminating any lapses in information transfer down the chain. Salesboom also incorporates a fully functional Customer Billing management & Invoice management (Small business Accounting Software) system for individual consumers and corporate sales.

“The Salesboom Automotive software edition is a huge breakthrough for the Automotive Industry,” Commented Yosri Al-Kishawi, Salesboom’s CTO. “Working closely with partners in the Automotive Industry, we’ve spent a huge amount of time and resources carefully crafting the perfect automotive software solution. We’re extremely pleased with the end product, and will continue to integrate more and more functionality with our future releases.”

For more information on the Salesboom Automotive CRM Software edition, interested parties are asked to contact Salesboom directly at 1.877.CRM.SALE or via email at sales@salesboom.com More information, as well as a free 30 day trial are also available at the company web site located at http://www.salesboom.com

Salesboom.com, industry leading provider of hosted CRM software, today announced a completely new customizable Workflow Management engine to be introduced to the Salesboom suite of hosted CRM products with the upcoming release of Salesboom v7.0. Promising to “challenge the very definition of CRM” according to Salesboom’s President and Co-founder Rami Hamodah, the new Workflow Management system, concentrating on customizable Business Process Management (BPM); will be free of barriers and restrictions found in other CRM products like Salesforce.com (NYSE: CRM). It will also be the first of many “Intelligent CRM” upgrades Salesboom has planned, and features a predictive Automated Routing System, Automated Escalation procedures, as well as an Intelligent Auto Response System. 

“This is a huge step forward for hosted CRM software as an industry,” Commented Mr. Hamodah. “What we’re releasing is essentially the Second Generation of hosted CRM. Intelligent and Predictive Behavioral CRM has never been seen before. Our competitors, such as Salesforce.com, are apparently content to stagnate and not contribute any innovation to the future of business process automation. Salesboom, however, will continue to be at the forefront of future hosted CRM trends. This new release will be certain to change the very definition of CRM. Intelligent CRM is the wave of the future, and Salesboom is the only pioneer.”

Salesboom goes beyond the limits of other hosted CRM providers first generation Workflow Management systems. Salesforce.com’s business process workflow is constrained to a narrow definition, in that it limits what process flow you can configure it to facilitate and lacks a time-based workflow management. Salesboom is aiming to allow its customers to repurpose existing workflows for new ones, and enables them to carry their process automation over to ERP specific functions such as Billing and Invoicing. It also includes provisions for approval routing and time-based workflow, while tying in the Salesboom instant messenger as an integral part of the workflow engine.

For more information on the new Salesboom Workflow Management CRM tools, please contact Salesboom directly at 1.877.CRM.SALE or via email at sales@salesboom.com. Additional information is also available at the Salesboom website, http://www.salesboom.com.

CONTACT INFORMATION

VP Marketing

1.877.CRM.SALE

Salesboom.com, leading provider of on demand customer relationship management (CRM) software, today announced an enhanced administrative upgrade feature for Salesboom users. Dubbed the Salesboom ‘SmartUpgrade’, the new feature will allow Salesboom administrators to select which updates they wish to utilize and when to introduce them to their users. Salesboom has been releasing new updates to their hosted CRM , with an update at least every 4 weeks. The new “SmartUpgrade” feature will allow system administrators more control and flexibility over which updates they would like to see launched. The new “SmartUpgrade” system will be available to all Salesboom users with the upcoming release of Salesboom v7.0.

Salesboom’s philosophy in regards to scheduled updates differs from many of its competitors. The traditional Enterprise Software model withholds features until the next costly upgrade, which deters many customers from considering it as a viable option. Yet even with the versatility of the Software-as-a-Service (SaaS) model, the biggest Online CRM providers continue to hold that functionality over their customer’s heads. With Salesboom’s SaaS model, customers don’t have to worry about waiting months for promised features and patches, as they are released in a system of scheduled and transparent updates, occurring at least every 4 weeks. This allows Salesboom users unprecedented access to take advantage of new features as they’re released, instead of having to wait months for functionality which could dramatically improve the way they do business.

Salesboom’s latest scheduled and transparent update was earlier this month, adding new functionality and robust business intelligence to many of the tools it released with Salesboom v7.0. With the next scheduled update less than 2 weeks away, Salesboom users will again be benefiting from a new feature rollout, which will put more Enterprise Resource Planning (ERP) functionality, including Employee Relationship Management (ERM) and Payroll, into the hands of small businesses around the world.

For more information or media inquiries into the Salesboom “SmartUpgrade” feature or the next Salesboom feature release, contact Salesboom directly at 1.877.CRM.SALE or via email at sales@salesboom.com.