SageCRM and Sage SalesLogix continue annual recognition within intensive CRM product evaluation program
Scottsdale, AZ â€“ March 30, 2007 â€“ Sage Software announced today that SageCRM/SageCRM.com and Sage SalesLogix have been selected by ISM Inc., Customer Relationship Management (CRM) and eCustomer strategic advisors, as Top 15 CRM Small & Medium Business Software Award winners for 2007. SageCRM received the ISM award for a fifth consecutive year, while Sage SalesLogix received the award for a ninth straight year.
â€œThe Top 15 CRM Awards, which serve as the standard for comprehensive CRM software, have evolved since 1990â€”when ISM began the Awardsâ€”to be the industry benchmark,â€ said Barton Goldenberg, founder and president of ISM. â€œThe Top 15 winners represent the best and most comprehensive CRM software serving internal and external customers with features ranging from predictive modeling to Web 2.0 to access to handheld/wireless devices.â€
The Sage Software CRM Solutions were chosen after intensive testing by the ISM Software Lab at its Bethesda, Md.-based headquarters. Each product tested during ISMâ€™s evaluation program was rated according to 217 selection criteria, including 103 business functions, 52 technical features, 36 implementation capabilities, 9 real time CRM criteria and 17 user support features.
“The comprehensive criteria used by ISM to evaluate product quality speaks volumes about our ‘freedom of choice’ philosophy,” explained Joe Bergera, senior vice president and general manager for Sage Software Global CRM Solutions. â€œSmall and mid-sized businesses require flexible CRM solutions that can evolve as organizations mature. These latest ISM awards continue to demonstrate the value that Sage Software, its products, services, people and expertise offer to customers who need CRM solutions that work the way they do.â€
The 2007 Top 15 CRM SMB selections are featured in ISMâ€™s 15th edition of The Guide to CRM Automation and in their Top 15 CD available at www.ismguide.com.
SageCRM is an easy to use and feature rich CRM solution that integrates vital sales, marketing and customer support information for small and mid-sized businesses. SageCRM provides flexible deployment options and is available as an on-demand CRM solution at SageCRM.com, or as an on-premises CRM system. SageCRM also includes a remote data synchronization client and support for wireless devices.
With more than 300,000 users at over 7,300 companies, Sage SalesLogix is the CRM leader for small to medium-sized businesses. Sage SalesLogix delivers easy-to-use and integrated sales, marketing, customer service and support automation solutions that can be tailored to an organizationâ€™s unique customer acquisition, retention and development processes.
SageCRM and Sage SalesLogix are part of Sage CRM Solutions, the only family of CRM products designed specifically for the needs of small and medium-sized businesses that also includes ACT! by Sage. For more details, visit www.sagecrmsolutions.com or call (800) 643-6400.