Top 10 Small Business CRM Vendors Revealed
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Saleslogix Software Review
Summary: Saleslogix is the leading CRM solution for small and mid-sized businesses. With capabilities that improve customer-facing operations company wide, and a strong, feature-rich contact management environment, Saleslogix makes it easier for businesses to win and keep more customers.
Is Saleslogix Software Right for You?
Saleslogix is the leading customer relationship management (CRM) solution for small and mid-sized businesses, with more than 300,000 users at over 7,300 companies worldwide.
Saleslogix offers a set of fully-integrated tools and applications that drive productivity improvements and cost reduction across sales, marketing, and service functions, Saleslogix helps companies implement more effective, successful, and profitable customer acquisition and retention strategies.
Although Saleslogix is a well-rounded solution, its core strengths lie in contact management. The Saleslogix package offers a comprehensive environment for managing and tracking prospects and opportunities, as well as forecasts and pipelines. Additionally, unlike other CRM solutions that focus only on Microsoft Outlook, Saleslogix enhances its own calendaring and tasking features by integrating and synching with other tools such as Lotus Notes and GroupWise.
An enhanced version of Saleslogix was introduced in September of 2006. Saleslogix v7 includes powerful new features and capabilities, including:
* Fully-customizable, interactive dashboards that allow users to analyze and assess performance, uncover opportunities, and identify potential problems in real-time.
* Complete mobile support that enables users to leverage full-featured CRM from any remote location via Blackberry devices or Windows Pocket PCs.
* Expanded marketing functionality that includes broader lead capture and advanced campaign cost analysis. Additionally, Saleslogix now fully integrates with third-party email marketing services provided by EmPulse Technologies, Inc.
* Integrated service and support applications with advanced problem tracking (i.e. defects, returns, etc.).
* User productivity enhancements, such as role-based function access, record sharing, and greater control over report output. These new features make the latest version of Saleslogix more intuitive and user-friendly than ever before.
* Administrator and developer productivity enhancements that simplify and accelerate the creation, deployment, and maintenance of new or customized CRM capabilities.
Saleslogix is part of the Sage Software family of customer relationship management solutions. This comprehensive suite also includes Sage CRM and the ACT! contact management software package.

