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	<title>Business Software Buzz Blog &#187; Business Software Columns</title>
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		<title>The &#8220;Facebook Imperative&#8221;: Some May Not Like It, But Collaboration Tools Are Only Becoming More Social</title>
		<link>http://www.business-software.com/crm/crmbuzz/the-facebook-imperative-some-may-not-like-it-but-collaboration-tools-are-only-becoming-more-social/</link>
		<comments>http://www.business-software.com/crm/crmbuzz/the-facebook-imperative-some-may-not-like-it-but-collaboration-tools-are-only-becoming-more-social/#comments</comments>
		<pubDate>Fri, 05 Mar 2010 22:15:58 +0000</pubDate>
		<dc:creator>aguerra</dc:creator>
				<category><![CDATA[Hosted / OnDemand / SaaS]]></category>
		<category><![CDATA[Software News]]></category>
		<category><![CDATA[collaboration tools]]></category>
		<category><![CDATA[Hybrid SaaS Model]]></category>
		<category><![CDATA[Salesforce Chatter]]></category>
		<category><![CDATA[Socialcast]]></category>
		<category><![CDATA[SocialText]]></category>

		<guid isPermaLink="false">http://www.business-software.com/crm/crmbuzz/?p=501</guid>
		<description><![CDATA[
Many in the enterprise software market—users and vendors alike—have been skeptical of Marc Benioff’s “Facebook Imperative.” Salesforce Chatter, the company’s socially-minded enterprise collaboration platform, was introduced at the Dreamforce 2009 conference in November, and went into private beta last month. When the platform went into beta, the Salesforce CEO took to blogs to disseminate the [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Will Salesforce Chatter One-Up Microsoft SharePoint?</title>
		<link>http://www.business-software.com/crm/crmbuzz/will-salesforce-chatter-one-up-microsoft-sharepoint/</link>
		<comments>http://www.business-software.com/crm/crmbuzz/will-salesforce-chatter-one-up-microsoft-sharepoint/#comments</comments>
		<pubDate>Fri, 26 Feb 2010 21:50:15 +0000</pubDate>
		<dc:creator>aguerra</dc:creator>
				<category><![CDATA[CRM]]></category>
		<category><![CDATA[Hosted / OnDemand / SaaS]]></category>
		<category><![CDATA[Software News]]></category>
		<category><![CDATA[Microsoft SharePoint]]></category>
		<category><![CDATA[Online Collaboration]]></category>
		<category><![CDATA[Salesforce Chatter]]></category>
		<category><![CDATA[Social Enterprise]]></category>

		<guid isPermaLink="false">http://www.business-software.com/crm/crmbuzz/?p=496</guid>
		<description><![CDATA[The much-hyped Salesforce Chatter went into private beta earlier this month, and demonstrations given to customers have made a definite effort to highlight the platform’s “fun” qualities—not just its functionalities. On Wednesday, Salesforce CEO Marc Benioff noted in a guest post on TechCrunch that he’s long wondered why enterprise software isn’t more like Facebook, and [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Online Collaboration Is The Future: IBM LotusLive &amp; Panasonic Announce A Major Deal</title>
		<link>http://www.business-software.com/crm/crmbuzz/online-collaboration-is-the-future-ibm-lotuslive-panasonic-announce-a-major-deal/</link>
		<comments>http://www.business-software.com/crm/crmbuzz/online-collaboration-is-the-future-ibm-lotuslive-panasonic-announce-a-major-deal/#comments</comments>
		<pubDate>Thu, 14 Jan 2010 19:04:10 +0000</pubDate>
		<dc:creator>aguerra</dc:creator>
				<category><![CDATA[Hosted / OnDemand / SaaS]]></category>
		<category><![CDATA[Software News]]></category>
		<category><![CDATA[Google Apps]]></category>
		<category><![CDATA[IBM LotusLive]]></category>
		<category><![CDATA[Microsoft Exchange]]></category>
		<category><![CDATA[Online Collaboration]]></category>
		<category><![CDATA[Panasonic]]></category>
		<category><![CDATA[Windows Azure]]></category>

		<guid isPermaLink="false">http://www.business-software.com/crm/crmbuzz/?p=485</guid>
		<description><![CDATA[This year, cloud computing services and collaboration platforms make for good stories, and this one deals with both. Next week, Big Blue is holding the Lotusphere Conference in Orlando—dedicated to all things dealing with LotusLive, their online collaboration suite—and this week they announced LotusLive’s exciting partnership with Panasonic.
Panasonic has adopted the LotusLive suite for email, [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Microsoft &amp; HP Team Up for A Private Cloud</title>
		<link>http://www.business-software.com/crm/crmbuzz/microsoft-hp-team-up-for-a-private-cloud/</link>
		<comments>http://www.business-software.com/crm/crmbuzz/microsoft-hp-team-up-for-a-private-cloud/#comments</comments>
		<pubDate>Wed, 13 Jan 2010 22:06:25 +0000</pubDate>
		<dc:creator>aguerra</dc:creator>
				<category><![CDATA[Hosted / OnDemand / SaaS]]></category>
		<category><![CDATA[Software News]]></category>
		<category><![CDATA[Cloud Computing Trends]]></category>
		<category><![CDATA[Hewlett-Packard]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Private Cloud Computing]]></category>
		<category><![CDATA[Windows Azure]]></category>

		<guid isPermaLink="false">http://www.business-software.com/crm/crmbuzz/?p=483</guid>
		<description><![CDATA[This morning, Microsoft and Hewlett-Packard announced a joint cloud investment: they&#8217;ll contribute $250 million for developing and selling private-cloud packages. From the sounds of it, Microsoft’s recently live Windows Azure cloud will be connected to HP hardware.
The new venture is a three-year deal, and will be built on a new “infrastructure-to-application” model, the goal of [...]]]></description>
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		<item>
		<title>Salesforce.com Is Floating $500 Million&#8211;Why?</title>
		<link>http://www.business-software.com/crm/crmbuzz/salesforce-com-is-floating-500-million-why/</link>
		<comments>http://www.business-software.com/crm/crmbuzz/salesforce-com-is-floating-500-million-why/#comments</comments>
		<pubDate>Tue, 12 Jan 2010 21:26:32 +0000</pubDate>
		<dc:creator>aguerra</dc:creator>
				<category><![CDATA[CRM]]></category>
		<category><![CDATA[Hosted / OnDemand / SaaS]]></category>
		<category><![CDATA[Software News]]></category>
		<category><![CDATA[Mergers & Acquisitions]]></category>
		<category><![CDATA[Salesforce.com]]></category>

		<guid isPermaLink="false">http://www.business-software.com/crm/crmbuzz/?p=480</guid>
		<description><![CDATA[Yesterday, Salesforce.com announced it would be offering $500 million aggregate principal amount of convertible senior notes due 2015, in a private placement to qualified institutional buyers pursuant to Rule 144A under the Securities Act of 1933. In layman’s terms: Salesforce’ll be floating a $500 million convertible bond offering, the bonds are due in 2015, and [...]]]></description>
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		<item>
		<title>FTC to Examine Cloud Privacy &#8211; What Will This Mean for Business Software?</title>
		<link>http://www.business-software.com/crm/crmbuzz/ftc-to-examine-cloud-privacy-what-will-this-mean-for-business-software/</link>
		<comments>http://www.business-software.com/crm/crmbuzz/ftc-to-examine-cloud-privacy-what-will-this-mean-for-business-software/#comments</comments>
		<pubDate>Thu, 07 Jan 2010 19:53:13 +0000</pubDate>
		<dc:creator>aguerra</dc:creator>
				<category><![CDATA[Round Table Topics]]></category>
		<category><![CDATA[Software News]]></category>
		<category><![CDATA[cloud computing]]></category>
		<category><![CDATA[FCC]]></category>
		<category><![CDATA[FTC]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Salesforce.com]]></category>
		<category><![CDATA[Zoho]]></category>

		<guid isPermaLink="false">http://www.business-software.com/crm/crmbuzz/?p=471</guid>
		<description><![CDATA[With the proliferation of SaaS business productivity platforms last year, there came many debates about the security issues cloud computing may raise. Or rather, there were many tech pundits stating that the growing popularity of cloud computing led to sophisticated and safe applications, and therefore cloud security issues were a moot point. Earlier this week, [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Text Messaging in Enterprise?</title>
		<link>http://www.business-software.com/crm/crmbuzz/text-messaging-in-enterprise/</link>
		<comments>http://www.business-software.com/crm/crmbuzz/text-messaging-in-enterprise/#comments</comments>
		<pubDate>Tue, 05 Jan 2010 23:33:55 +0000</pubDate>
		<dc:creator>aguerra</dc:creator>
				<category><![CDATA[Building Customer Relationships]]></category>
		<category><![CDATA[Software News]]></category>
		<category><![CDATA[SMS]]></category>
		<category><![CDATA[SoundBite Agent Text Portal]]></category>
		<category><![CDATA[SoundBite Communications]]></category>
		<category><![CDATA[SoundBite Dialog Engine]]></category>
		<category><![CDATA[SoundBite Engage]]></category>

		<guid isPermaLink="false">http://www.business-software.com/crm/crmbuzz/?p=469</guid>
		<description><![CDATA[With all the commotion surrounding Enterprise 2.0, social networking tools and video enhancements have received most of the attention in the enterprise software sector, leaving methods like text messaging and SMS on the back burner. Both sides arguing the benefits of Enterprise 2.0 have made convincing statements, and it is certainly true that social networking [...]]]></description>
		<wfw:commentRss>http://www.business-software.com/crm/crmbuzz/text-messaging-in-enterprise/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>UK Trade Groups to Name SaaS/Cloud Standards</title>
		<link>http://www.business-software.com/crm/crmbuzz/uk-trade-groups-to-name-saascloud-standards/</link>
		<comments>http://www.business-software.com/crm/crmbuzz/uk-trade-groups-to-name-saascloud-standards/#comments</comments>
		<pubDate>Mon, 21 Dec 2009 22:26:22 +0000</pubDate>
		<dc:creator>aguerra</dc:creator>
				<category><![CDATA[Best Practices]]></category>
		<category><![CDATA[Hosted / OnDemand / SaaS]]></category>
		<category><![CDATA[Round Table Topics]]></category>
		<category><![CDATA[cloud computing]]></category>
		<category><![CDATA[Dennis Howlett]]></category>
		<category><![CDATA[ICAEW]]></category>
		<category><![CDATA[SaaS]]></category>

		<guid isPermaLink="false">http://www.business-software.com/crm/crmbuzz/?p=467</guid>
		<description><![CDATA[Last week, Dennis Howlett announced some exciting news on both his personal and ZDNet blogs: the ICAEW (Institute of Chartered Accountants in England and Wales) and several UK trade groups will be working together to develop SaaS/cloud standards.
This year, “SaaS” and “cloud computing” business softwares have been discussed nonstop, and those two terms have become [...]]]></description>
		<wfw:commentRss>http://www.business-software.com/crm/crmbuzz/uk-trade-groups-to-name-saascloud-standards/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>PaaS Remains on Edge</title>
		<link>http://www.business-software.com/crm/crmbuzz/paas-remains-on-edge/</link>
		<comments>http://www.business-software.com/crm/crmbuzz/paas-remains-on-edge/#comments</comments>
		<pubDate>Fri, 18 Dec 2009 19:16:54 +0000</pubDate>
		<dc:creator>aguerra</dc:creator>
				<category><![CDATA[Hosted / OnDemand / SaaS]]></category>
		<category><![CDATA[Round Table Topics]]></category>
		<category><![CDATA[Hybrid SaaS Model]]></category>
		<category><![CDATA[PaaS]]></category>
		<category><![CDATA[PaaS Hybrid Model]]></category>
		<category><![CDATA[Platform-as-a-Service]]></category>
		<category><![CDATA[SaaS]]></category>

		<guid isPermaLink="false">http://www.business-software.com/crm/crmbuzz/?p=461</guid>
		<description><![CDATA[
Research and Markets announced this week that they added a “PaaS Remains on Edge” report to their offerings, based on studies by Tech Strategy Partners, an analyst firm. A large portion of the report centers on the edge that developers have by developing on Force.com, but there was also a look at how Workday, NetSuite, [...]]]></description>
		<wfw:commentRss>http://www.business-software.com/crm/crmbuzz/paas-remains-on-edge/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Social CRM for Larger Businesses: Customer Communities Could Be Key</title>
		<link>http://www.business-software.com/crm/crmbuzz/social-crm-for-larger-businesses-customer-communities-could-be-key/</link>
		<comments>http://www.business-software.com/crm/crmbuzz/social-crm-for-larger-businesses-customer-communities-could-be-key/#comments</comments>
		<pubDate>Wed, 16 Dec 2009 17:00:38 +0000</pubDate>
		<dc:creator>aguerra</dc:creator>
				<category><![CDATA[CRM]]></category>
		<category><![CDATA[Hosted / OnDemand / SaaS]]></category>
		<category><![CDATA[Round Table Topics]]></category>
		<category><![CDATA[Community Management]]></category>
		<category><![CDATA[Customer Communities]]></category>
		<category><![CDATA[Helpstream CRM]]></category>
		<category><![CDATA[LoopFuse]]></category>
		<category><![CDATA[Matt Quinlan]]></category>
		<category><![CDATA[social crm]]></category>

		<guid isPermaLink="false">http://www.business-software.com/crm/crmbuzz/?p=457</guid>
		<description><![CDATA[This week, LoopFuse’s VP of Field Operations, Matt Quinlan, sat down with Helpstream’s Bill Odell to discuss utilizing Social CRM to create customer success. Quinlan oversees sales, marketing, and “customer success” at the on-demand marketing automation vendor, and gave some insight into how LoopFuse has been using a Helpstream community to optimize his work. Helpstream [...]]]></description>
		<wfw:commentRss>http://www.business-software.com/crm/crmbuzz/social-crm-for-larger-businesses-customer-communities-could-be-key/feed/</wfw:commentRss>
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