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	<title>Business Software Buzz Blog &#187; Business Software Columns</title>
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		<title>Big Blue Gets Smart about Analytics</title>
		<link>http://www.business-software.com/crm/crmbuzz/big-blue-gets-smart-about-analytics/</link>
		<comments>http://www.business-software.com/crm/crmbuzz/big-blue-gets-smart-about-analytics/#comments</comments>
		<pubDate>Mon, 16 Nov 2009 17:50:50 +0000</pubDate>
		<dc:creator>aguerra</dc:creator>
				<category><![CDATA[Business Intelligence]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[Customer Service/Support]]></category>
		<category><![CDATA[Software News]]></category>
		<category><![CDATA[Blue Insight]]></category>
		<category><![CDATA[Business Analytics]]></category>
		<category><![CDATA[cloud computing]]></category>
		<category><![CDATA[IBM]]></category>
		<category><![CDATA[IBM Smart Analytics Cloud]]></category>

		<guid isPermaLink="false">http://www.business-software.com/crm/crmbuzz/?p=421</guid>
		<description><![CDATA[For a while now, IBM has been shifting their focus from hardware to software, and recently, CFO Mark Loughridge told us that they were investing lost in business analytics. Today, the company announced a very large fruit of that endeavor: the IBM Smart Analytics Cloud. This product is the for IBM clients, and is accompanying [...]]]></description>
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		<title>Mobile CRM: Always The Bridesmaid, Never The Bride</title>
		<link>http://www.business-software.com/crm/crmbuzz/mobile-crm-always-the-bridesmaid-never-the-bride/</link>
		<comments>http://www.business-software.com/crm/crmbuzz/mobile-crm-always-the-bridesmaid-never-the-bride/#comments</comments>
		<pubDate>Fri, 13 Nov 2009 23:55:58 +0000</pubDate>
		<dc:creator>aguerra</dc:creator>
				<category><![CDATA[Software News]]></category>
		<category><![CDATA[iPhone CRM]]></category>
		<category><![CDATA[BlackBerry CRM]]></category>
		<category><![CDATA[Google Android]]></category>
		<category><![CDATA[iPhone applications]]></category>
		<category><![CDATA[mobile CRM]]></category>
		<category><![CDATA[Salesforce.com CRM]]></category>

		<guid isPermaLink="false">http://www.business-software.com/crm/crmbuzz/?p=418</guid>
		<description><![CDATA[Smartphones are proliferating at light speed, and applications for them—especially for the iPhone—are growing apace. The iPhone has long been the rival of the business-friendly BlackBerry, but since the advent of the iPhone, other smartphones are rolling out different features in an attempt to match it.
Most recently, the iPhone and the Android phones have taken [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Tips for Small Businesses Adopting CRM Systems</title>
		<link>http://www.business-software.com/crm/crmbuzz/tips-for-small-businesses-adopting-crm-systems/</link>
		<comments>http://www.business-software.com/crm/crmbuzz/tips-for-small-businesses-adopting-crm-systems/#comments</comments>
		<pubDate>Mon, 02 Nov 2009 19:02:06 +0000</pubDate>
		<dc:creator>aguerra</dc:creator>
				<category><![CDATA[Best Practices]]></category>
		<category><![CDATA[CRM]]></category>

		<guid isPermaLink="false">http://www.business-software.com/crm/crmbuzz/?p=399</guid>
		<description><![CDATA[Small businesses tend to manage customer relationships through a number of different applications—documents, contact managers, spreadsheets, etc.—and it is those companies that have the most to gain from implementing a unified CRM system. To help quell some of the apprehensions and concerns small businesses may have with CRM, CRM Buyer recently outlined some tips to [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>The Hybrid SaaS Model Gains More Ground: CDC Moves toward The Future with A New Acquisition</title>
		<link>http://www.business-software.com/crm/crmbuzz/the-hybrid-saas-model-gains-more-ground-cdc-moves-toward-the-future-with-a-new-acquisition/</link>
		<comments>http://www.business-software.com/crm/crmbuzz/the-hybrid-saas-model-gains-more-ground-cdc-moves-toward-the-future-with-a-new-acquisition/#comments</comments>
		<pubDate>Wed, 28 Oct 2009 17:55:30 +0000</pubDate>
		<dc:creator>aguerra</dc:creator>
				<category><![CDATA[CRM]]></category>
		<category><![CDATA[Software News]]></category>
		<category><![CDATA[acquisitions]]></category>
		<category><![CDATA[CDC MarketFirst]]></category>
		<category><![CDATA[CDC Respond]]></category>
		<category><![CDATA[CDC Software]]></category>
		<category><![CDATA[Hybrid SaaS Model]]></category>

		<guid isPermaLink="false">http://www.business-software.com/crm/crmbuzz/?p=392</guid>
		<description><![CDATA[Not long ago, CDC Software announced plans to acquire on-demand companies in order to create one SaaS software solutions provider to complement its on-premise products for various verticals. Last week, CDC announced they have signed a binding term sheet for the future acquisition of a SaaS provider for not-for-profit (NFP) organizations; the name of the [...]]]></description>
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		<slash:comments>2</slash:comments>
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		<title>SaaS Exploding in Hybrid Form</title>
		<link>http://www.business-software.com/crm/crmbuzz/saas-exploding-in-hybrid-form/</link>
		<comments>http://www.business-software.com/crm/crmbuzz/saas-exploding-in-hybrid-form/#comments</comments>
		<pubDate>Mon, 26 Oct 2009 18:43:25 +0000</pubDate>
		<dc:creator>aguerra</dc:creator>
				<category><![CDATA[Software News]]></category>
		<category><![CDATA[Avanade]]></category>
		<category><![CDATA[cloud computing]]></category>
		<category><![CDATA[Enterprise software]]></category>
		<category><![CDATA[SaaS]]></category>

		<guid isPermaLink="false">http://www.business-software.com/crm/crmbuzz/?p=389</guid>
		<description><![CDATA[Recently, global IT consultancy Avanade commissioned Kelton Research for a global study about cloud computing and the adoption of SaaS, and the findings were pretty remarkable. The prominent thread in the study was that SaaS is catching on, and at an unprecedented rate, but it is carving a niche more as a hybrid platform—usage with [...]]]></description>
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		<title>More and More Mobile: Oracle Siebel and Samsung SDS Take CRM to Smartphones</title>
		<link>http://www.business-software.com/crm/crmbuzz/more-and-more-mobile-oracle-siebel-and-samsung-sds-take-crm-to-smartphones/</link>
		<comments>http://www.business-software.com/crm/crmbuzz/more-and-more-mobile-oracle-siebel-and-samsung-sds-take-crm-to-smartphones/#comments</comments>
		<pubDate>Wed, 21 Oct 2009 17:59:37 +0000</pubDate>
		<dc:creator>aguerra</dc:creator>
				<category><![CDATA[CRM]]></category>
		<category><![CDATA[Software News]]></category>
		<category><![CDATA[Anthony Lye]]></category>
		<category><![CDATA[cloud computing]]></category>
		<category><![CDATA[mobile CRM]]></category>
		<category><![CDATA[Oracle OpenWorld]]></category>
		<category><![CDATA[Oracle Siebel]]></category>
		<category><![CDATA[Samsung SDS]]></category>

		<guid isPermaLink="false">http://www.business-software.com/crm/crmbuzz/?p=384</guid>
		<description><![CDATA[The outpouring of Oracle OpenWorld news continues: Samsung SDS and Oracle have co-developed a native mobile CRM application. Last week, demonstrations of the new application were held at the Moscone Center in San  Francisco, but the week prior the product had a “soft debut” in San Diego that was met with positive reviews.
The application [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Global Success: SugarCRM Customer Awarded Best Practices Award</title>
		<link>http://www.business-software.com/crm/crmbuzz/global-success-sugarcrm-customer-awarded-best-practices-award/</link>
		<comments>http://www.business-software.com/crm/crmbuzz/global-success-sugarcrm-customer-awarded-best-practices-award/#comments</comments>
		<pubDate>Mon, 19 Oct 2009 15:55:40 +0000</pubDate>
		<dc:creator>aguerra</dc:creator>
				<category><![CDATA[Best Practices]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[3Dconnexion]]></category>
		<category><![CDATA[CRM Expo]]></category>
		<category><![CDATA[Insignio]]></category>
		<category><![CDATA[Logitech]]></category>
		<category><![CDATA[sugarcrm]]></category>

		<guid isPermaLink="false">http://www.business-software.com/crm/crmbuzz/?p=382</guid>
		<description><![CDATA[Two weeks ago, the annual CRM Expo was held in Nuremberg, Germany, and SugarCRM client 3Dconnexion was awarded the 2009 CRM Best Practice Award. The award is most certainly a testament to the value and capabilities SugarCRM delivers to its customers, and 3Dconnexion is the third SugarCRM customer to win the award, and it is [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Tips for Security in The Cloud</title>
		<link>http://www.business-software.com/crm/crmbuzz/tips-for-security-in-the-cloud/</link>
		<comments>http://www.business-software.com/crm/crmbuzz/tips-for-security-in-the-cloud/#comments</comments>
		<pubDate>Fri, 25 Sep 2009 22:18:15 +0000</pubDate>
		<dc:creator>aguerra</dc:creator>
				<category><![CDATA[Best Practices]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[Hosted / OnDemand / SaaS]]></category>
		<category><![CDATA[cloud computing]]></category>
		<category><![CDATA[Security]]></category>

		<guid isPermaLink="false">http://www.business-software.com/crm/crmbuzz/?p=349</guid>
		<description><![CDATA[The expansion of cloud computing is unstoppable, and its growth within enterprise software is manifest destiny. Of course, when dealing with cloud storage there are always questions about security. After a recent Unisys survey revealed that more than half of its enterprise participants considered security and privacy their biggest concern with the cloud, eWeek did [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Microsoft Dynamics CRM Integrates Twitter</title>
		<link>http://www.business-software.com/crm/crmbuzz/microsoft-dynamics-crm-integrates-twitter/</link>
		<comments>http://www.business-software.com/crm/crmbuzz/microsoft-dynamics-crm-integrates-twitter/#comments</comments>
		<pubDate>Tue, 14 Jul 2009 21:35:49 +0000</pubDate>
		<dc:creator>shsieh</dc:creator>
				<category><![CDATA[Business Software Columns]]></category>
		<category><![CDATA[Business Software Resources]]></category>

		<guid isPermaLink="false">http://www.business-software.com/crm/crmbuzz/?p=345</guid>
		<description><![CDATA[Microsoft’s recent announcement of its “Social Networking Accelerator” could be a sign of things to come. With the explosion of many social networking sites such as Twitter and Facebook, it was only a matter of time before CRM Software providers started to create applications and tools which integrate these popular social networking sites into their [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Sales Best Practices Your Sales Team Needs Now</title>
		<link>http://www.business-software.com/crm/crmbuzz/best-of-crm-best-practices-tools/</link>
		<comments>http://www.business-software.com/crm/crmbuzz/best-of-crm-best-practices-tools/#comments</comments>
		<pubDate>Tue, 20 Jan 2009 18:31:42 +0000</pubDate>
		<dc:creator>Staff Writer</dc:creator>
				<category><![CDATA[Best Practices]]></category>
		<category><![CDATA[January 20, 2009]]></category>
		<category><![CDATA[business-software.com]]></category>
		<category><![CDATA[crm]]></category>
		<category><![CDATA[Customer Relationship management]]></category>
		<category><![CDATA[VendorDemo]]></category>
		<category><![CDATA[webinars]]></category>
		<category><![CDATA[whitepapers]]></category>

		<guid isPermaLink="false">http://www.business-software.com/crm/crmbuzz/?p=339</guid>
		<description><![CDATA[Do you know the Sales Best Practices that can help you close more deals and close them faster? These sales best practice white papers and webinars will help your sales team excel in these difficult economic times. The white papers below are featured on Business-Software.com, the fast-growing online destination for hundreds of technology white papers, [...]]]></description>
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		<slash:comments>1</slash:comments>
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