http://www.business-software.com/crm/crmbuzz Fri, 20 Nov 2009 00:57:59 +0000 http://wordpress.org/?v=2.8.6 en hourly 1 http://www.business-software.com/crm/crmbuzz/business-softwarecom-introduces-top-10-call-center-software-vendors-report/ http://www.business-software.com/crm/crmbuzz/business-softwarecom-introduces-top-10-call-center-software-vendors-report/#comments Tue, 18 Nov 2008 22:16:21 +0000 Staff Writer call centersoftware vendorsTop 10 reports http://www.business-software.com/crm/crmbuzz/?p=332 http://www.business-software.com/crm/crmbuzz/business-softwarecom-introduces-top-10-call-center-software-vendors-report/feed/ 0 http://www.business-software.com/crm/crmbuzz/managing-remote-agents-in-virtual-call-centers/ http://www.business-software.com/crm/crmbuzz/managing-remote-agents-in-virtual-call-centers/#comments Tue, 18 Nov 2008 21:48:52 +0000 Staff Writer customer serviceremote agentssoftware advisorvirtual call center http://www.business-software.com/crm/crmbuzz/?p=331 http://www.business-software.com/crm/crmbuzz/managing-remote-agents-in-virtual-call-centers/feed/ 0 http://www.business-software.com/crm/crmbuzz/when-the-customer-is-not-right/ http://www.business-software.com/crm/crmbuzz/when-the-customer-is-not-right/#comments Mon, 17 Nov 2008 23:23:02 +0000 Staff Writer call centercustomer service http://www.business-software.com/crm/crmbuzz/?p=328 http://www.business-software.com/crm/crmbuzz/when-the-customer-is-not-right/feed/ 1