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	<title>Business Software Buzz Blog &#187; September 23, 2008</title>
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		<title>CRM Webinars &#8211; Not to Be Missed!</title>
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		<pubDate>Tue, 23 Sep 2008 17:00:03 +0000</pubDate>
		<dc:creator>Staff Writer</dc:creator>
				<category><![CDATA[CRM]]></category>
		<category><![CDATA[September 23, 2008]]></category>
		<category><![CDATA[Software News]]></category>
		<category><![CDATA[crm]]></category>
		<category><![CDATA[majestic consulting]]></category>
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		<description><![CDATA[CRM Strategy for Executives
October 10th, 2008, 1:00pm EST (approximately 45 minutes)
Sponsored by: Majestic Consulting Group, Inc.
In this webinar, you&#8217;ll discover why sales don&#8217;t grow at the rate you forecasted, how to identify lucrative opportunities in your database, how to beat the competition to the punch, and more!
FOR MORE INFORMATION OR TO REGISTER, CLICK HERE.

Microsoft CRM [...]]]></description>
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		<title>Knowledgebases and the Role of Self-Service in CRM</title>
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		<pubDate>Tue, 23 Sep 2008 15:36:55 +0000</pubDate>
		<dc:creator>Staff Writer</dc:creator>
				<category><![CDATA[Meet our Experts]]></category>
		<category><![CDATA[September 23, 2008]]></category>
		<category><![CDATA[Software News]]></category>
		<category><![CDATA[crm]]></category>
		<category><![CDATA[customer service]]></category>
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		<category><![CDATA[PhaseWare]]></category>
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		<description><![CDATA[PhaseWare CEO, Hoyt Mann, Discusses His Full-Serve/Self-Serve Approach to CRM
An interview by The Business Software Advisor
There&#8217;s a lot going on at PhaseWare these days.  In addition to the release of the newest version of their popular CRM product, Tracker 3.1, PhaseWare recently hosted a webinar called &#8220;Organic Knowledgebase Creation&#8221;.  Between the event and the new [...]]]></description>
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		<title>CRM for Macs</title>
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		<pubDate>Wed, 17 Sep 2008 16:39:28 +0000</pubDate>
		<dc:creator>Staff Writer</dc:creator>
				<category><![CDATA[Business Software Resources]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[September 23, 2008]]></category>
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		<category><![CDATA[apple]]></category>
		<category><![CDATA[crm]]></category>
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		<category><![CDATA[daylite]]></category>
		<category><![CDATA[macintosh crm]]></category>
		<category><![CDATA[Macs]]></category>
		<category><![CDATA[marketmaster]]></category>
		<category><![CDATA[OS X Tiger]]></category>
		<category><![CDATA[sugarcrm]]></category>
<category>CRM for Macs</category>
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		<description><![CDATA[Although companies who utilize the Microsoft Windows operating system have countless solutions to choose from when it comes to customer relationship management (CRM), solution providers who offer CRM for Mac-based systems are quite hard to come by.  In fact, PC-based CRM software outnumbers Mac-based CRM by a massive margin. 
Yet, all that is changing.  The introduction [...]]]></description>
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