We at Business-Software are excited to announce of newest report: Top 10 Social CRM Vendors. The consumer data on networks like Facebook, Twitter, and LinkedIn—to name a few—is something businesses of all sizes cannot afford to miss. Previously referred to as “CRM 2.0,” Social CRM incorporates social media into traditional CRM processes. For example, tracking customer conversations will also show any interactions you might have had over social networks.

In recent years social networks have become extremely important communication tools, and reports by Forrester Research estimate that over 80% of Americans, ages 18-55+, use social networks and tools on a monthly basis. The resulting chatter is a wealth of information about consumer sentiments and brand perceptions, and marketers, salespeople, and customer service reps can all benefit from Social CRM tools. With Social CRM, you can reach out to existing and potential customers on social networks from within your CRM platform, learn what customers are saying about your company or brand, and analyze social media data for future marketing initiatives.

Social CRM is the future of CRM, and our report is a new resource for you to find the solution that’s right for your company. The editors at Business-Software.com have compiled a list of the best vendors in the industry, and the comprehensive Top 10 Social CRM Vendors whitepaper is designed to help you build your “short list” and make an informed purchasing decision.

Business-Software.com’s free Top 10 Reports feature the key vendors in a variety of software sectors. Each report includes vendor background, vendor and product strengths, published pricing, and more.

Salesforce.com’s success in offering on-demand, SaaS applications changed expectations for software delivery. ERP buyers find many aspects of SaaS attractive – low startup costs, fast deployment, and predictable monthly fees. To address this market several new ERP SaaS offerings have emerged. Learn more about ERP SaaS below. Read more »

Free White Paper

Every employer fears unknowingly hiring a criminal. There are things that can be done to mitigate that risk if an effective criminal background screening program is put together. The operative word is “effective.”

Sales Dodo has just published a white paper on this subject titled “Are There Criminals On Your Sales Team?” which is designed to help employers identify the important components when structuring a criminal background check program for their salesforce. You may think you know criminal background screening, but wait until you read this!

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The Future Sales Force – A Consultative Approach

If your company uses a contact management or customer relationship management (CRM system), you need to ask one additional key question. Does your CRM or contact management system tie your consultative sales, ROI analysis and proposal production process together?

Get your free white paper “The Future Sales Force – A Consultative Approach” >>>