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		<title>By: CRM Prepared for Huge Upturn</title>
		<link>http://www.business-software.com/crm/crmbuzz/crm-analyst-buzz/comment-page-1/#comment-54</link>
		<dc:creator>CRM Prepared for Huge Upturn</dc:creator>
		<pubDate>Fri, 16 Nov 2007 19:08:06 +0000</pubDate>
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		<description>[...] While I can&#8217;t find the actual links to the research, I do have some interesting stats from CRM Analyst. [...]</description>
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