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	<title>CRM Buzz Blog</title>
	<link>http://www.business-software.com/crm/crmbuzz</link>
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		<title>How Big Will iPhone CRM Get?</title>
		<description><![CDATA[These days, large companies can hardly expect to proliferate without mobile functionalities or applications to meet the demands of the growing population of iPhone, BlackBerry, and now Droid users. Considering enterprise, this increased development in mobile applications seems an obvious step, and especially obvious considering not only the BlackBerry’s positioning as an enterprise phone, but [...]]]></description>
		<link>http://www.business-software.com/crm/crmbuzz/how-big-will-iphone-crm-get/</link>
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		<title>Small Businesses Have The Advantage When It Comes to Social CRM</title>
		<description><![CDATA[By now, it is obvious social media will affect CRM—but questions remain as to how to process the largely unfiltered data, and how to build meaningful relationships through the various platforms. Many companies are having success with social networking sites like Twitter and Facebook, but mining the information is still difficult, mostly because these services [...]]]></description>
		<link>http://www.business-software.com/crm/crmbuzz/small-businesses-have-the-advantage-when-it-comes-to-social-crm/</link>
			</item>
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		<title>Microsoft Cuts Prices on Microsoft Dynamics CRM, Aggressively Courts Salesforce.com&#8217;s And Oracle&#8217;s CRM Customers</title>
		<description><![CDATA[Microsoft has been aggressively courting CRM users this week. First, they announced price cuts to their online productivity suite, and yesterday they lowered prices on their Dynamics CRM Online product. In addition to slashing prices, Microsoft is offering six months of free Dynamics CRM usage to Salesforce.com’s and Oracle’s CRM users.
The Business Productivity Suite, a [...]]]></description>
		<link>http://www.business-software.com/crm/crmbuzz/microsoft-cuts-prices-aggressively-courts-salesforce-coms-and-oracles-crm-customers/</link>
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		<title>Tips for Small Businesses Adopting CRM Systems</title>
		<description><![CDATA[Small businesses tend to manage customer relationships through a number of different applications—documents, contact managers, spreadsheets, etc.—and it is those companies that have the most to gain from implementing a unified CRM system. To help quell some of the apprehensions and concerns small businesses may have with CRM, CRM Buyer recently outlined some tips to [...]]]></description>
		<link>http://www.business-software.com/crm/crmbuzz/tips-for-small-businesses-adopting-crm-systems/</link>
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		<title>iPhone CRM Apps Abound, Other Smartphones Work to Keep Up</title>
		<description><![CDATA[When it was launched two and a half years ago, the iPhone was in many ways the positioned as the non-enterprise smartphone. BlackBerry and Windows Mobile devices were the phones for businessmen, and the iPhone offered that same functionality with an added cool factor. Needless to say, the iPhone has since had great success within [...]]]></description>
		<link>http://www.business-software.com/crm/crmbuzz/iphone-crm-apps-abound-other-smartphones-work-to-keep-up/</link>
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		<title>Sales Force Automation to Soar After The Recession</title>
		<description><![CDATA[Sales force automation (SFA) has been growing steadily over the past few years, and the folks at CRM Buyer predict that when the economy leaves its slump, SFA will surge.
Most apparently, SFA is making inroads with new price points and offerings for different verticals. Catering to specific industries is a smart move to stay competitive; [...]]]></description>
		<link>http://www.business-software.com/crm/crmbuzz/sales-force-automation-to-soar-after-the-recession/</link>
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		<title>The Hybrid SaaS Model Gains More Ground: CDC Moves toward The Future with A New Acquisition</title>
		<description><![CDATA[Not long ago, CDC Software announced plans to acquire on-demand companies in order to create one SaaS software solutions provider to complement its on-premise products for various verticals. Last week, CDC announced they have signed a binding term sheet for the future acquisition of a SaaS provider for not-for-profit (NFP) organizations; the name of the [...]]]></description>
		<link>http://www.business-software.com/crm/crmbuzz/the-hybrid-saas-model-gains-more-ground-cdc-moves-toward-the-future-with-a-new-acquisition/</link>
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		<title>SaaS Exploding in Hybrid Form</title>
		<description><![CDATA[Recently, global IT consultancy Avanade commissioned Kelton Research for a global study about cloud computing and the adoption of SaaS, and the findings were pretty remarkable. The prominent thread in the study was that SaaS is catching on, and at an unprecedented rate, but it is carving a niche more as a hybrid platform—usage with [...]]]></description>
		<link>http://www.business-software.com/crm/crmbuzz/saas-exploding-in-hybrid-form/</link>
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		<title>Was Marc Benioff at Oracle OpenWorld As A Nod to Oracle&#8217;s Move toward The Cloud?</title>
		<description><![CDATA[Cloud computing is here to stay, which is a certainty that even Larry Ellison embraces, even for all his posturing with Salesforce.com founder—and self-proclaimed “cloud-computing evangelist”—Marc Benioff. Last week at Oracle OpenWorld in San   Francisco, Ellison announced that a full version of Oracle Fusion applications would be available next year, marking the company’s [...]]]></description>
		<link>http://www.business-software.com/crm/crmbuzz/was-marc-benioff-at-oracle-openworld-as-a-nod-to-oracles-move-toward-the-cloud/</link>
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		<title>More and More Mobile: Oracle Siebel and Samsung SDS Take CRM to Smartphones</title>
		<description><![CDATA[The outpouring of Oracle OpenWorld news continues: Samsung SDS and Oracle have co-developed a native mobile CRM application. Last week, demonstrations of the new application were held at the Moscone Center in San  Francisco, but the week prior the product had a “soft debut” in San Diego that was met with positive reviews.
The application [...]]]></description>
		<link>http://www.business-software.com/crm/crmbuzz/more-and-more-mobile-oracle-siebel-and-samsung-sds-take-crm-to-smartphones/</link>
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