Top 10 IT Help Desk Software Vendors

Top 10 IT Help Desk Software
  • Find out which vendors to consider for IT Help Desk Software.
  • Quickly compare vendor capabilities.
  • Includes vendor background and contact information.
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GroundWork IT Infrastructure Monitoring Solutions



Founded in 2004, San Francisco-based GroundWork Open Source, Inc. specializes in commercial open source network and systems management software, delivering enterprise-class network, system and application management solutions at a fraction of the cost of proprietary solutions.

GroundWork’s best of breed approach gives customers the flexibility to use diverse open source and proprietary technologies together under a unified interface, allowing users to leverage the advantages of open source while simultaneously preserving existing investments in legacy management tools. GroundWork’s solutions are in use at organizations like Academy of Motion Picture Arts and Sciences, AOL, SAIC, Seton Hall University, Siemens, and World Bank. GroundWork’s solutions are available from GroundWork, its partners including Red Hat, Unisys, Fujitsu, and a worldwide network of channel partners. The company is privately held, with investments from Canaan Partners, Mayfield Fund, JAFCO Ventures and SAP Ventures.

GroundWork Monitor Professional, the company’s flagship product, provides customers with a pre-integrated, open source solution for monitoring IT assets—enabling companies to significantly lower costs while gaining better visibility and control over their IT infrastructure.