Top 10 IT Help Desk Software Vendors

Top 10 IT Help Desk Software
  • Find out which vendors to consider for IT Help Desk Software.
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  • Includes vendor background and contact information.
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Zabbix IT Infrastructure Monitoring Solutions



Zabbix SIA is based in Riga, Latvia. The company provides technical and consultative support, ZABBIX integration, implementation and customized development services as well as ZABBIX training. The main focus is on a flexible approach to the customers’ needs and the ability to deliver first-class services at affordable prices.

Alexei Vladishev is a creator and developer of the enterprise-class open source distributed monitoring solution ZABBIX and founder and CEO of Zabbix SIA, the company providing a complete package of ZABBIX-related services. The origin of the company is a true success story. When working for a major Latvian bank as a system administrator Alexei Vladishev realized that all available commercial monitoring tools are expensive and require advanced skills to handle. He then came up with an idea for creating a monitoring system himself. As a result, for the first time ZABBIX was publicly released in 2001 and currently is one of the most popular open source monitoring solutions.

Today, ZABBIX has a world-renown, simple, yet very flexible notification mechanism, and a Web interface that allows quick and easy administration. It can be used for logging, monitoring, capacity planning, availability and performance measurement, and providing the latest information to a helpdesk.