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Rick Suhm

Regional Manager
Industrial & Technical CRM Veteran

Industrial CRM consultant
Clients include: Toshiba International, Pratt & Whitney, Kidde Fire, ITT Aerospace, Neodyne
Gardner Denver, United Equipment, Wika Instruments, Atlas Copco, Ashcroft Germany to name a few. 15 years in strategic selling CRM consulting focused in the industrial manufacturing space. Small to medium size client focus in hosted SAAS model.




Oct 11, 2013
Rick Suhm answered this question:

I'm an ex sf.com user. email me at ricksuhm@gmail.com

Aug 28, 2013
Rick Suhm answered this question:

LaShonna, The real answer is IBM. Global business management systems is the primary tool being used by government agencies. There are several other erp systems in place I could take and hour and name them all but at the end of the day this is the largest system being ...

Aug 28, 2013
Rick Suhm answered this question:

Bill, Yes. How about one system that can take the data loaded for each of your clients and report and track on each one independently? Even to the point where you can see daily activities related to each individual one, then at the flip of a button see entire ...

Aug 27, 2013
Rick Suhm answered this question:

Megan, If you are a technical industrial company, Distributor, or manufacturer's rep Selltis would be a shoe on fit for you. www.selltis.com or contact me below for any questions you may have. Best Regards, Rick Suhm ricks@selltis.com www.selltis.com

Aug 22, 2013
Rick Suhm answered this question:

Keep in mind, we are all either program consultants or programmers on this sight. If you are talking about a word template or excel template look for the tutorials associated with those in the program. Again, when I hear template, I think of data fulfillment requirements to meet ...

Aug 22, 2013
Rick Suhm answered this question:

Robert, I work with specifically industrial CRM users. There are not may solutions out there that can handle rentals but I do have some recommendations. Shoot me an email and lets talk about specifically what you are looking to do. I've got several equipment companies doing rentals and ...

Aug 22, 2013
Rick Suhm answered this question:

Roland, Taking into consideration that your template question is generic in nature here are the standard steps in defining and applying processes to designing a working template. 1. Template Purpose: Have all involved submitted needs assessment to define the purpose of the template? 2. Data definitions: Have you determined ...

Aug 21, 2013
Rick Suhm answered this question:

Cheryl, What type of company do you have? I could recommend a ton of solutions but want to get you one that wont handicap you if you get in deeper than surface usage. Best Regards, Rick Suhm ricks@selltis.com www.selltis.com

Aug 21, 2013
Rick Suhm answered this question:

Steve, If you are an industrial, technical, or manufacturer in nature you may want to look at Selltis. Our focus is managing remote sales teams in a complex medium to long sales cycle. Lower price point than sf.com but 3 times the functionality including complex quote configuration. Best Regards in ...

Aug 21, 2013
Rick Suhm answered this question:

Chris, If you are an industrial or technical company you may want to look at our industry specific CRM "Strategic Selling" model. www.selltis.com in the cloud, low start up cost, customer service to all users included. Other wise you can look in the top 40 reviews here listed on this ...

Aug 21, 2013
Rick Suhm answered this question:

Karl, This usually means the system meaning the CRM that you are looking at will grab the data from a web form. Example: Someone visits your website and fills out a "Contact me" form that you had your webguru build for you and in that form you have fields for ...

Aug 20, 2013
Rick Suhm answered this question:

Kathleen, Salesforce does not have it's own erp system. They are like 99% of all CRM on the market today, they do what is called "The Front End" meaning the top of the sales funnel. Most of them will be happy to recommend a so called "Partner" for you ...

Aug 15, 2013
Rick Suhm answered this question:

Thang, I totally understand the need for a low TCO. However, just asking for one might result in answers that look affordable but when evaluating them you might find they are not a fit, a complete fit, a partial fit, or not a fit requiring customization. The true measure ...

Aug 15, 2013
Rick Suhm answered this question:

Hello Barbara, Finding the right customer service software or recommending one to you would be easier if you state what environment you are in. What type of customer service center do you have? I ask because there are industry specific solutions that could be easier to deploy out of ...

Aug 2, 2013
Rick Suhm answered this question:

Yes. Selltis for industrial and technical companies who manage remote sales team reps or distributors. Best Regards, Rick Suhm www.selltis.com ricks@selltis.com

Aug 2, 2013
Rick Suhm answered this question:

Evelyn, Please be a bit more specific. Are you looking for a program to track service issues? What are the parameters. At Selltis we specialize in companies that are industrial and service tracking is a built in performance with our product, but I want to help you as ...

Aug 1, 2013
Rick Suhm answered this question:

Sue, Sage (peachtree) 50 accounting package if you are running the server version 2014 is not hard to integrate with since it is a windows server and webserver environment. I recommend looking at Selltis. If you are an industrial or technical type of business you will find it to ...

Jul 31, 2013
Rick Suhm answered this question:

I agree with Chris Chang and endeavor to add to this definition. An Enterprise system is usually implemented by a company that has multiple divisions, disciplines, departments. It's purpose is to provide a company wide solution bringing together all disparate processes together in one system to maximize efficiency in data ...

Jul 31, 2013
Rick Suhm answered this question:

Te better quantify your question before I answer it I will make the following observation. You stated a simple CRM for complex customer base. This could mean many things. If you are looking to have a database with multiple types of customers, multiple products and services that ...

Jul 31, 2013
Rick Suhm answered this question:

Todd, It is very likely the only listings you will see for what you are looking for are sponsored (biased) "Top 10" type google searches. Having said that, what industry are you in and what industry are you selling to? This will narrow the results I could give you. ...

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