- Consultant
James Sullivan
Expert in Enterprise Social, CRM
James is a contributing writer, covering emerging segments, innovative companies, and key players in the business technology landscape.
Check out Marketo. They're one of the key players in the lead management space right now.
Hi Bruce - Infor VISUAL Job Shop is a lightweight ERP solution designed to be used by even the smallest manufacturers.
Hi Patti - This is a question we get often here at Business-Software.com. You can find similar discussions in the Community about alternatives to Salesforce here, here, here, here, and here.

An In-Depth Look at Different Types of Manufacturing Software
A few specific branches exist under the umbrella of “manufacturing” based on the types of goods being produced, and the way in which they are created. For example, the manufacturing process that yields a chemical substance like pharmaceuticals, salt or soda, requires a vastly different approach from a materials and production standpoint than the process used to make a wrench, doorknob or lamp.
Tatiani - For small business, particularly SOHO or DIY outfits, I really like Stitch when used in conjunction with a mobile POS system like Sail.
Hari - There is a host of videos on YouTube showing users demoing recent versions of Tally. Check them out, they offer a real look at the system's UI and will give you a good idea of how it works.
What are your requirements? Are you looking within a specific price range? SaaS or on-premise? Do you need it to integrate with any of your existing systems?

Yesware: A Must-Have Tool for Companies Using Gmail
Check out the Gmail add-on for Chrome and Firefox offered by Yesware, a Boston-based start-up developing email analytics tools to help salespeople sell more.
I think he's referring to the PowerAgent call center solution by Lymba Corporation. Is this correct? Unfortunately I don't have any insight into.
If you're already using Raiser's Edge, I'd be inclined to stay within Blackbaud. There's really tight integration between Raiser's Edge and Financial Edge and a relatively consistent UI across both products. Like Raiser's Edge, Blackbaud's accounting solutions have incredible functionality but they're a little lacking in the ease-of-use department, though ...
Colleen - Are you inquiring from the perspective of a nonprofit organization? Blackbaud specifically develops solutions for nonprofits, whereas Dynamics GP can be used broadly right out of the box.
Nimble is a purpose-built social CRM solution that most likely supplies any of the social functionality you're looking for. At present, I don't think Nimble has any integrated applicant tracking features for recruiting.

SAP BusinessObjects vs. Oracle Business Intelligence
With these SAP and Oracle so clearly dominating the BI segment, a logical question—and one that we’ve seen before in the Business-Software.com Community—is how do SAP BusinessObjects and Oracle Business Intelligence Enterprise Edition compare?
Stephen - I don't have any personal anecdotes for you, but there's a lively discussion on this topic over at the Spiceworks Community.
Customers seem to really like Zendesk. It offers a ton of integrations, which certainly enhances its appeal to web group.
Hi Joe - Where are you currently storing your customer data? Are you using any CRM or contact management software? If you're not using a CRM solution, but you're storing contact information in a spreadsheet, database, or other repository, it would probably serve you well to implement a CRM system ...
Hi Sarah - Could you provide an example of a "dynamic problem"? I'm not entirely sure what you're referring to. Thanks.
Have you looked at using a third-party application in conjunction with QuickBooks or Sage 50? RealTrac offers Machine Shop Software with job costing and other industry-specific features: "order entry, scheduling, purchasing, routing, inventory, shipping, invoicing, quality and management reports." You can check RealTrac out in the Intuit Marketplace and on Realtrac.com. ...
Ubeiman - I'm not aware of any product called Profit$. Both Intac and Maxwell Systems offer solid, widely used business management solutions for HVAC contractors. They would be a good place to start.