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Keean Persaud

Managing Director, Eval-Source
Expert in Enterprise Software and Technology Consulting

"As Managing Director of Eval-Source Keean has over 16 years of enterprise software experience. Keean’s background in the enterprise software industry has been an integral component in the creation of Eval-Source as a company and a driving component for moving Eval-Source as a leading consulting, analyst firm. Eval-Source has changed the way companies acquire technology and continues to innovate in the process of technology procurement, strategy and advisory services. Eval-Source helps companies achieve greater ROI, avoid IT Failure and Reduce Risk in their technology initiatives. Keean is responsible for the execution of Eval-Source’s company strategies as well as delivering management consulting services and providing thought leadership to industry.

Find additional technology insights on the Eval-Source blog."




Jun 25, 2012
Keean Persaud answered this question:

There are many CRM ROI calculators out there. This boils down as to how your company defines ROI as this is different for every company.  be careful as to how each calculator calculates ROI, which formula is used and what criteria are measured. 

Jun 25, 2012
Keean Persaud answered this question:

The nature of supply chain is collaborative by nature, but not all have made the transition to the cloud yet.  As an industry they are a little behind to the cloud.  However, they have made strides recently and more are moving to the cloud.  Because of the integration that these ...

Jun 25, 2012
Keean Persaud answered this question:

This really depends on what you consider user-friendly. Could be seamless integration or just a familiar interface such as Windows.  Some ERP systems have the look and feel of Windows, while others are very functionally sound and make logical sense. These vary greatly by ERP category as well such as ...

Jun 21, 2012
Keean Persaud answered this question:

There is also Hyperion and SAS on the higher end.  BI software has become vertcalized in some industries. We have a new blog coming out today called DIY BI it will offer you more insights on this.  

Jun 21, 2012
Keean Persaud answered this question:

A word of caution - SpringCM is a great software but may get quickly pricey for small businesses.  A cloud solution is probably a better fit as suggested.  

Jun 21, 2012
Keean Persaud answered this question:

This all depends on what objectives of your business are for installing the new system and what priorities each function has.  There are many softwares that combine CRM and project management in one package that are available as SaaS and on-premise versions. 

Jun 21, 2012
Keean Persaud answered this question:

This all depends on what kind of business you are.  There are several categories of ERP systems including professional services, manufacturing (mixed-mode, discrete, process, ETO), distribution, healthcare etc.  See our system types and verticals page on our site as this describes mostly the types of software available.   http://www.eval-source.com/software_types.html

Jun 21, 2012
Keean Persaud answered this question:

This may depend upon your current IT strategy whether it is cloud  or on-premise and the type of infrastructure and databases you are using now. Many non-profits use MSSQL and Oracle for their databases so that may be where you should start the search.  W.r.t to Blackbaud and MS there ...

Jun 21, 2012
Keean Persaud answered this question:

Ufida and Kingdee are very highly localized as they were grown from the Chinese market. We have some great intel on on those vendors particularly.  Contact us for more details if you would like additional help for your selection project.  http://www.eval-source.com

Jun 21, 2012
Keean Persaud answered this question:

To which Dynamics Product are you referring? The CRM or the GP, NAV, SL or AX line? Are you asking for usability/functionality or implementation experiences? 

Jun 21, 2012
Keean Persaud answered this question:

This strictly depends on what type of ERP you are looking for and what categories you are comparing.  X3 and Netsuite are very different types of software.  If you could provide some more areas in which you are comparing it will assist you in getting a more concise answer. 

Jun 4, 2012
Keean Persaud answered this question:

Another approach that may be used is to look at a middleware for lack of a better term. These software act as an integration platform or can provide various prebuilt connectors. Something along the lines of Snaplogic might be a good place to start. 

Jun 4, 2012
Keean Persaud answered this question:

There are several ways this can be approached. You could look at an ERP for services as a solution or also take the approach of a Project Management software with billing and accounting.  It also depends on the size of company that you are and which approach makes the most ...

Jun 4, 2012
Keean Persaud answered this question:

Raw materials inventory tracking is usually a function of inventory control within a sales order. Usually within your sales orders will have BOM's or assemblies that can be tracked as individual inventory items if set up that way.  This level of detail requires several levels of item level attributes within ...

Jun 4, 2012
Keean Persaud answered this question:

Your best bet may be to look at at an ERP within the healthcare verticals as this will offer you not only multi-company accounting and methods but also different ways to deal with inventory if necessary. 

May 30, 2012
Keean Persaud answered this question:

Usually this functionality is best captured in a WMS or SCE software. It really depends on what level of information you are looking to capture and how. RF or RFID may be the ideal way to capture the information. Then,can your system handle and use the data. There ...

May 9, 2012
Keean Persaud answered this question:

What type of industry are you in and type of budget do you have ? 

May 9, 2012
Keean Persaud answered this question:

There are a number of BI solutions that can aggregate (ETL) from various data sources.  The interfaces are now easier to use than before.  Another approach is to look at an intermediary software such as a BPM (business process management) software.  A software such as Snap Logic is a great ...

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