- Top Expert
Michael Tauscher
Expert in Accounting, CMS, CRM, and Analytics
Michael is a writer for Business-Software.com.

5 Essential Forum and Community Platform Features
In the SaaS era, leaders in forum development have emerged wielding tools that turn plaintext discussion into marketable, reusable content. Organizing a community’s contributions into a content matrix is only the beginning, however, as developers continually compete to create the first undisputed forum archetype.

2013 Workforce Management Technology Trends
As previously distinct business software packages widen their influence to create Venn diagrams of interconnected, integrated, and downright redundant systems, new demands are being made of both the technology itself and of the people responsible for its selection, maintenance, and use. As we will see through this survey of the biggest industry trends in 2013, the question is no longer what the positive effect of a single change might be, but rather how a given technology, attitude, or strategy will benefit the living organism that businesses have become.

The Top Talent Management Trends in 2013
The major shifts that have already begun and will continue to permeate talent management in 2013 are a greater emphasis on product and hiring localization, internal investment in employee development and new talent sources, and an increased focus on corporate social responsibility in light of the competitive job market.

5 Signs You're Ready for a CMMS
Though facilities management is still a loosely defined combination of administration, planning, space management, security, and utilities management, there are nonetheless clear signs that your company is ready to implement a CMMS.

Revitas Reinvents Enterprise Revenue Dynamics for Complex Distribution
A self-described 20-year-old teenager, Revitas is a company with a long history of helping its customers make complex manufacturing and distribution channels easier to manage. We sat down with President and COO Al Smith to learn how Revitas is reinventing itself for the 21st century using its unique Flex platform and suite of tools including Contract Manager, Pricing Dynamics, and more.

The 5 Most Common Fleet Tracking Pitfalls
Fleet tracking still involves trucks, cargo, unexpected road hazards, and lots of logistical planning, but like many traditionally analog industries, fleet tracking is experiencing an overhaul of its core technologies as digital, wireless, and integrated systems make fleet optimization easier and more affordable for business of all sizes.

Our Top 10 Contract Management Solutions report and article outlining the industry leaders is a good place to start. It's also worth taking a look at our post on school management software which will give you an idea of the options available to educational institutions.

Download our report on the Top 10 Warehouse Management Software which includes a list of features like RFID.

Hop over to our reports page to access exclusive reports on the top financial management, accounting, billing, and invoicing software.

xTuple PostBooks and GnuCash are both robust open source accounting solutions that can accommodate most business types.

There are healthcare-specific contract management solutions, but it should be said that many of the larger contract management solutions are capable of accommodating the healthcare industry. To provide examples, MedAssets, Physicians Business Network, and PMMC are all industry-specific tools but you should also take a look at our Top 10 ...

If you're an accountant looking for a platform to manage clients, LessAccounting allows for secure management across programs. If you're looking for software for your business, browse our report on the best accounting solutions for SMBs or our list of the best online personal accounting software. Ultimately, the only difference ...

Zoho is a SaaS CRM (accessible from Mac or PC) and includes a plug-in for Outlook,, but many CRMs have the ability to integrate with different mail platforms so it's worth contacting the vendor of a CRM you're considering if they don't advertise their compatibility with Outlook.

A great way to test drive a software like CRM to identify your needs is to begin by using a freely-available open source solution. Zurmo, SugarCRM Community Edition, and vtiger each offer their product completely free and include many of the same features as subscription CRMs. Also check our post ...

Exporting from GoldMine is as easy as generating a .csv file so your options for migration are endless. Since you're evaluating CRM software from scratch you may want to download our Top 40 CRM report which will give you an idea of the relative prices and functionality of the most ...

Hi Jim, since yours is a small-scale business, you are probably best suited for a free or low cost per month online accounting solution. Start by browsing our report on the best accounting solutions for SMBs as well as our list of the best alternatives to QuickBooks.

Ultimately the 'correct' CMS option for you will be the one that is able to meet all of the needs of your site, your budget, and your ability level. A major advantage of Drupal and Joomla is that they are open source so future updates will be free and easy ...

Many of the most popular CRMs have features to suppport the needs of retail businesses. Microsoft Dynamics for Retail, Epicor CRM Retail, Oracle Retail Solutions, and SugarCRM for Retail are all good examples. If you do not see a retail-specific version of a CRM that you are interested in, consult ...

How BEMS and Seattle's Bullitt Center are Pioneering Green Construction
While meeting the criteria of the grueling Living Building Challenge will certainly prove a challenge for the Bullitt Center, its chances are significantly better than they would have been only a few years ago due to the improvement and proliferation of BEMS (building energy management systems) which allow for remote auditing of a structure’s energy efficiency for the purpose of eliminating easily fixable problems to achieve overall energy neutrality or even surplus.

You might want to start by downloading our Top 10 Small Business CRM report then take a look at our small business CRM white papers and demos to get an idea of what others in your industry are using.