bigWebApps HelpDesk Review
Product Snapshot
Technology
Cloud-based
Pricing
- $39 tech/month (Small businesses)
- $59 tech/month (Medium businesses)
- $69 tech/month (Enterprises)
About bigWebApps HelpDesk
bigWebApps HelpDesk enables help desk teams to provide personalized support services. The software groups your organization’s tasks, voicemails, and emails into one easily-accessible service provider, prioritizing and tracking ticket requests.
bigWebApps was founded in Atlanta, GA, in 2001 and has additional offices in Los Angeles and Ukraine.
bigWebApps HelpDesk Key Features
- Routine ticket management
- Project management
- Asset management
- Asset auditor
- Account management follow-up
- Parts management
- Custom reporting
- Knowledgebase
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