CustomerSure Review

Product Snapshot

Product Pricing

Contact vendor directly for pricing information.

Technology

Product is available as a SaaS solution that requires no additional hardware.

Customer Focus

Vendor works with small and midsize customers.

Select Customers

UtilityWise, King of Shaves, Chartboost, Swiftpage, UBT

About CustomerSure

CustomerSure is a quality management software solution that sends out surveys to gauge customers’ satisfaction levels with a product. Users start out by designing their own survey content and/or choosing questions drafted by customer satisfaction experts.

As customers send in their responses, the program can analyze the results and identify overall customer needs. Customer service users can then take this information and apply it to their day-to-day customer interactions. When customer survey results start to trends towards a more positive direction, the system can publish specific feedback cases on company websites to attract new targets. Lastly, the platform can directly integrate with databases to import and export customer survey data.