EasyAccess .Biz Review

Product Snapshot

Technology

.Biz is delivered as an on-premise solution.

Select Customers

Toyota, TD Bank, Citi Bank, Microsoft, HSBC, Andrews, Olympic Software, BC Industry Training Authority.

Customer Case Studies

TD Securities, Canadian Council of the Arts, Toyota, Broadlane

Pricing

Completely free. Unlimited licenses, all modules, all source code. EasyAccess Business Solutions generates revenue from providing Support and Consulting services related to .Biz.

Ownership

Privately-owned Canadian Corporation. Founded in 1992, initially providing consulting and technical services related to Help Desk. In 1999, EasyAccess Business Solutions released an MS Access-based Help Desk solution. In 2004, the .Biz Suite of ITIL/ITSM-based applications was released, which is a web-based ASP.NET web application.

About Product

.Biz is an ASP.NET web-based suite of applications based on the ITIL/ITSM industry best practices. It runs on Windows Server utilizing MS SQL Server as the database. .Biz has been developed using Visual Studio with Web Forms and VB.NET.

A key benefit is that the software, integrations, unlimited licenses and source code are completely free. .Biz offers easy installation and an intuitive user interface. It is fully configurable using the .Biz Administration as well as fully customizable as the installation includes the source code.

About Vendor
EasyAccess Business Solutions Inc. is a Canadian company founded in 1992. It provides Software, Consulting and Services in order for clients to implement the .Biz IT Service Management solution.

From 1992 to 2005, EasyAccess Business Solutions provided outsourced technical services to IBM Canada for the product suite Remedy/BMC. In 1999, EasyAccess Business Solutions published a client-server Help Desk Solution, EasyAccessHelpDesk, which sold world wide to a diverse customer base. In 2004, the EasyAccess team released .Biz, the ITSM/ITIL Suite of Applications based on the Microsoft .NET web technologies.