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HELP DESK

– LogicNow Help Desk Review

Product Snapshot

Technology

Web-based

Customer Focus

LogicNow meets the needs of small to enterprise-sized companies in various industries.

Pricing
  • Free trial version
  • $29.99/agent/month (Starter)
  • $49.99/agent/month (Regular)
  • $79.99/agent/month (Enterprise)

View Vendor's Product Page

About LogicNow Help Desk

- LogicNow Help DeskLogicNow helps organizations improve their customer experience with a supported online presence, providing an interactive front-end help desk module that allows customers to browse help topics and submit support requests. LogicNow offers email management, a customer service interface, reporting, incident queues, conversations logs, and mobile access.

LogicNow is a privately-held company that was founded in 2001 and is headquartered in the United Kingdom.

LogicNow Help Desk Key Features

  • Customer service interface
  • Customer front-end
  • Email management
  • Reporting module
  • Incident Queues
  • Full conversation history
  • Access anywhere


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