Novell Service Desk Review

Product Snapshot

Technology

Novell Service Desk is delivered on-demand.

Customer Focus

Novell Service Desk is built to meet the needs of large businesses and multinational enterprises.

Select Customers

BMW, Kimberly-Clark, Office Depot, Time Warner Cable, Walmart

About Novell Service Desk

Novell Service Desk is a service desk solution that helps companies reduce support costs and improve service levels by streamlining and automating the service management environment. Novell Service Desk is a fully integrated service management tool that helps your company to solve, submit, track and manage requests via email, PDA or customer portal. Novell Service Desk is a product of Novell, Inc., a software provider for collaboration, endpoint management, and file and networking products. Novell, Inc. helps their customers securely deliver and manage computing services across all types of computer environments.