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IVR

– Voxeo Prophecy Review

Product Snapshot

Technology

Product is a pre-deployed, hosted solution.

Customer Focus

Voxeo provides solutions for companies from the Fortune 50 to small businesses.

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About Voxeo Prophecy

- Voxeo Prophecy Voxeo Prophecy is IVR software that automates interaction with telephone callers to reduce the cost of common sales, services, collections and support calls to and from a business. Voxeo Prophecy is an open software and standards-based IVR solution that includes CCXML call control, call conferencing and recording to ensure improved service.

About the Company
Voxeo Prophecy is provided by Voxeo, a supplier of voice, SMS, email and social applications. Voxeo operates offices in Orlando, Beijing, Cologne and London and provides the largest standards-based hosting platform in the world.

Voxeo Prophecy Key Features

  • More Valuable
  • Rapid Development and ROI
  • Lower TCO
  • VoiceXML 2.0
  • SRGR Grammars
  • SSML Speech Synthesis
  • Call Recording
  • Call Conferencing
  • Native VOIP Support
  • Full CTI Support
  • SYSLOG Logging
  • Proven Scalability
  • Premise solution and hosted service
  • 24/7 Technical support

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