Sysomos Listen Review

Product Snapshot

Product Pricing

Contact vendor directly for pricing information.

Technology

Product is available as a SaaS solution and requires no additional hardware.

Customer Focus

Vendor works with midsized businesses to large enterprises across all industries.

Select Customers

Lewis, Mediacom, The Ohio State University, Clear Channel, Essence

About Sysomos Listen

Sysomos Listen is social monitoring software designed to collect relevant conversations and images in real-time, is equipped with competitive tracking tools, and monitors the progress and success of social marketing campaigns. The platform tracks brand health through social perception and the impact from campaigns and product launches, identifies relevant influencers based on specific topics or industries, and is equipped with a crisis management and automated notification tool.

The software provides users with automated topic monitoring and alert settings to ensure users are aware of emerging issues and themes across large conversation volumes, segments audiences for simplified influencer identification based on search terms and specific categories, and is equipped with configurable tagging structures designed to categories conversations by brand, service issue or customer engagement. Additionally, the platform is designed to listen across both text and visual media including objects, scenes and logos, leverages 13-month historical content backloads in order to utilize 100% of the users’s data, and provides users with real-time competition benchmarking tools.