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This product is no longer available
This product has reached its end-of-life and is no longer being supported by the vendor.SOCIAL INTELLIGENCE
– Telligent Analytics Review
Product Snapshot
Technology
Software-as-a-Service
Customer Focus
Telligent works with enterprise organizations across all industries.
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Telligent Analytics
Telligent Analytics is a social business intelligence solution that tracks customer sentiment and brand awareness. Users can monitor what topics are trending for their products, evaluate brand loyalty, identify which of the company’s web pages are most popular and highlight key influencers associated with their product. Additionally, Telligent Analytics has the power to generate reports that can help social managers make key decisions.
About Telligent
Telligent was founded in 2004 and has won a number of awards, including the 2012 Microsoft Digital Marketing Partner of the Year, the 2011 Nielsen Norman Group Intranet Design Award, the EC100 Award and more.
Telligent Community Key Features
- Analyzes community traffic
- Generates reports on web analytics
- Tracks user participation, downloads, key influencers, and most-viewed pages
- Identifies areas for improvement
- Customizable dashboards
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