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VOIP

– Zingaya Review

Product Snapshot

Pricing

Pricing starts at $9.95/month.

Technology

Product is available as a SaaS solution that requires no additional hardware.

Customer Focus

Zingaya works with customers of all sizes.

Selected Customers

GetHuman.com, QuoteRoller.com, FreeConferenceCall.com, TriNet, SwimOutlet.com

About Zingaya

- Zingaya Zingaya is a VoIP software solution that allows customers to contact service reps by pushing a button on a company webpage. At the start, users can customize their button’s design and connect the button to a land or mobile line. Users can then turn the button on and start to receive incoming calls. As the calls come in, the program can record them for future review, track all numbers and take voicemails if agents are unavailable. Users can set schedules for all lines’ availabilities, and customers can download the mobile app to call companies at their convenience.

About Zingaya
Zingaya was founded in 2012 and is headquartered in Palo Alto.

Zingaya Key Features

  • SaaS VoIP software solution
  • Customers can click on a button to contact a company’s phone
  • Design is fully customizable
  • Can take down voicemail if no agents are present
  • Records calls and can replay them
  • Shows all caller history
  • Sends out customer surveys that evaluate call service quality

 

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