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Differences Between Siebel CRM and KANA Lagan

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How do Siebel CRM and KANA Lagan compare to each other as CRM solutions?

asked by Adrian W.  –  July 24, 2012
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Hi Adrian,
The biggest difference between Lagan and Siebel CRM is that KANA designed Lagan to be specialized for public sector, city, state and federal government offices for example. Siebel CRM is a little more flexible in terms of where it can be deployed, though mid-size businesses and enterprises are going to get the most out of its functions.

answered by Mark Aspillera  –  July 27, 2012

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