Do most hosted CRM solutions come with an SLA?
Do you mean hosted on-premise or in the cloud? Regardless, they should.
Related Questions
Yes, why not???? Converge CRM is cloud CRM for small businesses. For more information, please visit here: http://www.convergeenterprise.com
Basically, we used SugarCRM, SalesForce for our clients. Recently, We have implemented Converge Enterprise for one of our retail chain client. And they are happy with the Cloud CRM. For more information you can sign up(FREE) - http://www.convergeenterprise.com/signup.html
You can customize SugarCRM according to your business need.
Converge Enterprise is cloud based CRM(http://www.convergeenterprise.com). You can get free trial version.
In recent years Salesforce has expanded aggressively from focusing on CRM to targeting a whole bunch of other business software segments. Last year Salesforce partnered with Infor to bring Infor's ERP functions onto the Force.com platform.