Software Types
Articles & Guides
ClickDesk Wonderful Combo – live chat, lite helpdesk, browser phone & social toolbar for websites
ClickDesk is a cloud based live chat tool with wonderful combo features – fastest live chat, lite helpdesk, browser phone and social toolbar.
What is Zoho?
With over 20 Business, Productivity & Collaboration applications, Zoho offers significant advantages to run your business online. This video provides a very high level view on where Zoho fits in.
Five9 Supervisor: Reporting and Real-Time Analysis
See how Five9 leading technology produces powerful reports, ensure you have productive agents, and your business is responsive to changing needs.
Five9 Administrator Customer Service and Support
See the powerful administration tools that Five9 provides to configure customer service and support call centers, and respond easily to changing business needs.
FlowCentric in 49 Seconds
Rent IT – The Perfect Video Rental System in 49 Seconds, as viewed in the Classic Navigator.
Integrating Salesforce with Excel
Demonstration showing batch updates of Salesforce from Excel using Swivelscript.
Swivelscript for Salesforce
Swivelscript for Salesforce demo.
Hello World in Swivelscript
This short demonstration shows Google-searches being automatically logged in Notepad using a little Swivelscript.
Virtual Call Center – Ifbyphone Screencast
Setting Up A Call Distributor
inContact Three-Minute Introduction
Three-minute overview video of inContact featuring CEO Paul Jarman.
Making Sense of the Multichannel Contact Center
Learn how to build on your brand and create loyal customers in every channel.
The Cloud Contact Center Company
Learn more about how inContact can help you increase profitability.
Five Ways to Transform & Improve Your Call Center Culture
Five Ways to Transform & Improve Your Call Center Culture: Presented by Brandon Russell, Director of Operations, CLEARLINK.
Hosted Call Center
Capture astounding benefits in cloud computing with Telax Hosted Call Center.
8×8 Virtual Office Business Phone
If you have a small to medium sized business, 8×8 Virtual Office is a business communications service designed with your needs in mind.
Using the 8×8 Conference Bridge
Learn how to easily set up a conference bridge for up to 20 callers using your IP phone.
8×8 Complete Contact Center
Move your contact center to the cloud with the 8×8 complete contact center solution.
