Overview of the Incident Manager functionality within the PhaseWare Tracker application.
An overview of PhaseWare’s Customer Support Software Applications.
ClickDesk is a cloud based live chat tool with wonderful combo features – fastest live chat, lite helpdesk, browser phone and social toolbar.
UpToMarket is your online software solution to manage your partners, dealers, stores, and franchisees.
Just signed up for a Zendesk account? This video will get you up and running with the basics and some tips and tricks.
Zendesk for iPad brings the same capabilities of the Zendesk agent interface to the easy-to-use multitouch interface of the iPad.
Zendesk makes great customer support easy.
With over 20 Business, Productivity & Collaboration applications, Zoho offers significant advantages to run your business online. This video provides a very high level view on where Zoho fits in.
See how Five9 leading technology produces powerful reports, ensure you have productive agents, and your business is responsive to changing needs.
Installing the Magento integration and setting up Brightpearl.
Rent IT – The Perfect Video Rental System in 49 Seconds, as viewed in the Classic Navigator.
Overview of the PhaseWare Tracker software product suite.
Watch a demo of FrontRange HEAT.
Deliver real-time information to enhance IT support processes and drive decisions.