Transforming Legacy Processes: Moving from Paper to AI-Enhanced CLM

Migrating from paper and ad-hoc processes into a modern, AI-enhanced Contract Lifecycle Management platform is a big undertaking. This article provides a step-by-step migration pattern, practical tips, and a sample roadmap to make that transition predictable and valuable.

Typical starting challenges

  • Scattered documents across email, file shares, and local drives.
  • Lack of standard templates and inconsistent clause language.
  • No central metadata or actionable audit trails.

High-level migration roadmap

  1. Discovery: Inventory contract repositories, stakeholders, and common contract types.
  2. Prioritization: Identify high-value contract classes (e.g., NDAs, vendor contracts) to migrate first.
  3. Extraction: Digitize paper documents and extract metadata using OCR + AI document understanding.
  4. Normalization: Standardize parties, clause names, and metadata taxonomy.
  5. Platform selection & pilot: Choose CLM, run a pilot with 1–2 contract classes and refine templates/workflows.
  6. Scale & govern: Expand to additional contract types, enforce clause libraries, and train users.

How AI assists the migration

  • Document classification: Automatically categorize contract types during ingestion.
  • Clause extraction: Identify termination, indemnity, and payment clauses with high accuracy for metadata tagging.
  • Risk scoring: Flag high-risk clauses to prioritize legal review.

Change management essentials

  • Start with stakeholders who will gain the most (procurement, finance).
  • Provide short training modules focused on common tasks (search, create, route).
  • Keep legal in the loop for playbook and clause governance to prevent reversion to old habits.

Sample 6-month pilot plan

  1. Weeks 1–4: Discovery and tooling proof of concept.
  2. Weeks 5–8: Pilot ingestion and classification for top contract type.
  3. Weeks 9–16: Template and workflow configuration; integrate with eSignature.
  4. Weeks 17–24: Expand to second contract class, measure ROI (time saved, risk reduced).

KPIs to track

  • Time-to-execute (request → fully signed).
  • Manual interventions avoided per month.
  • Percent of contracts with structured metadata.
  • Number of high-risk clauses flagged vs resolved.

Conclusion

Moving from paper to AI-enhanced CLM is a staged journey. Start small, use AI for the heavy lifting of extraction and tagging, and expand once processes and governance prove their value.

N. Rowan: