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In the majority of companies I have worked for we have used Dynamics CRM. It's not the best, but far from the worst too. For large businesses and enterprises it is still a very safe bet as well and provides high quality support (for the most part) through the consultant ...
Many of the CPAs I have worked with who primarily serve enterprise-size clients have used Thompson-Reuters software.
Yes, an Iranian associate I conducted business with several years ago used the Farsi pack for his 30-40-man staff. He said the quality of language localization is excellent.
It is very dependent on the size of your business and what sort of work you do. A system that works well for 1-50 staff will probably not be as efficient for 2,000 people, but then again maybe it will be (depending on the function of the software and what ...
It is always important to look up the ways in which the software can import new leads, and the level to which it can do so automatically.
I second this. The "bucket" system of Contactually combined with hashtagging makes it extremely easy to sort contacts into broad categories.
Many of the biggest companies outsource accounting entirely to third-party accounting and tax compliance firms who report to a CFO.
Not all SaaS is created equal. Just because your CRM is cloud-based does not mean it will necessarily have full mobility options. Or maybe it might have very poor ones that are no help.
Many CRMs offer free or community editions, but important to note that many of these might have limited functionality or be missing important tools that you will need.
Not to forget that there are costs associate with doing a bespoke solution as well. Employing the programming talent necessary, internal QA and bug testing, and all the expense owing to lost productivity/stymied sales pipeline that come as a consequence.
The WMS offering of 3PL Warehouse has worked very well for my associate who deals in e-commerce shipments. The monthly subscription, however, is somewhat expensive, especially if you are still in the development stage.
I have personally had poor experience with Zoho and would only recommend it as a truly budget solution. Salesforce, however, is worth the price of admission in my humble opinion.