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bpm’online CRM Review

Product Snapshot

Product Pricing
  • On-demand pricing starts at $300/user per year
  • On-site pricing starts at $590/user per year

Product is available as a SaaS or on-premise option.

Customer Focus

Vendor offers solutions for companies working in sales, marketing, customer service, ITIL service, real estate and financial services.

Select Customers

Brunswick, Quint Wellington Record, UpSellIt, Pelco, Heinz


About bpm’online CRM

bpm'online CRM bpm’online CRM is an award-winning customer relationship management (CRM) software application that combines CRM tools with a business process management engine, allowing rapid integration and customization per request. Capabilities-rich yet user-friendly, the system allows users to create their own processes based on unique preferences and requirements, or use out-of-the-box business processes to boost sales, marketing and service performance.

This CRM software is part of the bpm’online suite of products that accommodate all areas of CRM with competitive pricing (with an option to try the system with no charges or obligations), affording the opportunity to grow any business from ground up.

About the Company

bpm’online is a premium vendor of process-based cloud software for sales, marketing and service automation. The company provides a full range of customer relationship management (CRM) and business process management (BPM) solutions to its customers worldwide. A rich set of out-of the-box processes, combined with an intuitive user interface, enables rapid and cost-effective deployment, ease of use and great scalability. Today, more than 6000 organizations trust bpm’online products, which are present in 35 countries through a channel partner network that includes 250+ leading technology providers and IT specialists.


bpm’online CRM Key Features

  • Business process management
  • Customer data management
  • Lead management
  • Time management and communications
  • Sales management
  • Document management
  • Marketing management
  • Enterprise social network (ESN)
  • Knowledge management
  • Marketing management
  • Analytics
  • Administrative tools


bpm’online CRM Screenshots


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  • Jerry Preston

    We’ve tried the system via “Try it Now” option which provides with a comprehensive overview of the features and capabilities and just signed for the crm solution for our company. Totally worth trying.