£42.50 per user/month
Platform is available as an on-premise solution.
Vendor works with mid-sized and enterprise businesses across multiple industries.
JA Kemp, Benenden, DeltaRail, Derwent London, Idox
Hornbill ITSM Enterprise is an IT service management software that helps companies adopt ITIL processes. The platform allows users to create automated workflows through a variety of templates that help manage assets throughout their service lifecycles.
The software provides businesses with tools for processing service requests, identifying problem trends, pinpointing cascading errors and sending service notifications to the appropriate parties. Additionally, the platform allows companies to work with an interface and visual tools to help pull up customer information.
Hornbill was founded in 1995 and is headquartered in Ruislip in London.