Contact vendor directly for pricing information.
Platform is available as an on-premise solution.
Vendor works with mid-sized and enterprise businesses across multiple industries.
Toyota Motorsport, Scottish Environment Protection Agency, Shere, S Three, University Hospital of South Manchester
Hornbill Supportworks is a customer service platform that works at an enterprise-scale to manage infrastructure and implement software upgrades and backups. The platform allows users to streamline communications between agents and customers and integrates with corporate email.
The software provides businesses with tools to automate call routing, keep a customer communications scheduler and simplifies sending faxes, letters and e-mails. Additionally, the platform allows companies to work with an easy-to-use interface that comes with 10 ITIL Pink-verified processes.
Hornbill was founded in 1995 and is headquartered in Ruislip in London.