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The best Call center software & how many people are required to reply to questions nation-wide and to take Orders from clients

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asked by Joseph H.  –  January 22, 2016

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you can visit ( http://www.quickfms.com/product-modules/help-desk/ ) to have a help-desk software. The number of people required is really depend on the requests coming from your customers.

answered by Amit P.  –  March 3, 2016
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Automatic Call Distribution (ACD).If you’ve experienced the frustration of being connected to one or more unhelpful call center agents, you’ll understand why automatic call distribution is such a valuable call center feature.

answered by Anushka C.  –  October 16, 2016

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