what is best crm for professional services companies
CRM system depends on business requirement. Why you are looking for CRM?
please describe what type of professional services you offer.
Some service companies I have as clients need the following:
process to track service calls and knowledge base at the ready to help trouble shoot calls like this
track service equipment, it's location, it's history, it's warranty etc.
service teams who drive and have to service equipment and sell other services while there. Like an AC?Heat company
so you see it's hard to figure out your needs unless we know what type of service you provide.
you can give http://teamlab.com a try. It has all the essential features to manage your customer interactions. It's easy and user-friendly. TeamLab CRM has a long trial period.
Hi Karen, for sure it depends on your specific needs. But I would suggest you to take a look at BPMonline CRM. The system is powerful, easy to use and customize. What makes BPMonline stand out from the rest of CRM solutions is a professional business process management engine to design, automate, monitor, and supervise business processes.
Try it at http://www.bpmonline.com/autologin?locale=en