Browse Business Software Categories

Close  

what is the best software for multi site call center locations

0

what is the best software for multi site call center locations

asked by Lori K.  –  June 16, 2013

Similar Questions:

Invalid Email Address
>

1 Answer

0
SCORE

Hi Lori,
A hosted virtual call center platform such as Telax or inContact will allow you to operate multiple locations through a single and cohesive cloud-style solution. 8x8's Virtual Contact Center is another good option if your call center locations are small or mid-sized.

answered by Kristin Crosier  –  June 24, 2013
0
SCORE

@Lori, bpm'online call centre Agent Desktop has integrated with Avaya for many customers. Take a quick look http://www.bpmonline.com/products/crmagent.

Most intuitive user-interface keeps the employees engaged in the work, while the Management can literally "see the big picture" as provided by the Business Process Management platform.

answered by Suman P.  –  April 25, 2014

Your Answer