January 17th, 2018 | | Comments Off on Construction: Optimizing Your Opportunity to Maximize Revenue Throughout the Asset Lifecycle
Construction and contracting customers today are demanding complete through-life service for their assets. Because customers want more than just asset delivery, asset owners are undergoing a change of mindset, looking to performance-based relationships that model whole-life costs and deliver guaranteed outcomes.
January 17th, 2018 | | Comments Off on Driving Manufacturing Efficiency in a World of Disruptive Technology
76% of manufacturers will increase their use of smart devices or embedded intelligence in two years. While technology can be beneficial and necessary, the key to success will be the ability to distinguish between what is new and what is useful.
January 17th, 2018 | | Comments Off on Software Selection for High Tech and Industrial Manufacturing
Manufacturers and high-tech companies today understand that change presents a constant challenge. Competition can come from anywhere on the globe at breathtaking speed, and risk and opportunity are often closely coupled. Keeping risk at bay, and identifying and seizing opportunity, are traits of companies that thrive in this environment. Enterprise (ERP) software is one of the main tools modern manufacturers leverage to grasp the opportunities that arise from successfully meeting challenges
Testimonial from an IFS Service Management customer.
January 8th, 2018 | | Comments Off on IFS Field Service Management Associa Customer Story
Property management company Associa has leveraged cloud technology to improve efficiency and work order management for its mobile service force. By implementing IFS Field Service Management (FSM) solution, Associa was able to accomplish:
- Improved service level agreement (SLA) oversight and compliance
- Standardize its work order processes
- Increase billable hours
January 8th, 2018 | | Comments Off on IFS Field Service Management NEE Customer Story
Never saying no to your customers is a sizeable undertaking for any enterprise, especially in a complex business like NEE’s. NEE, a distributor of energy-related equipment throughout Canada, implemented IFS Field Service Management so that it could turn its challenges into profitable business opportunities, enter new business areas and expand its offering.
January 8th, 2018 | | Comments Off on The Connected Service Business
Service providers must ensure on-time performance of mission-critical tasks while optimizing remotely deployed workforces. A new wave of technologies and increased pressure to provide excellent service are forcing the field service industry to adapt. This will continue as customer expectations increase and industry competition continues to grow.
FieldSumo is field service management software designed to manage and optimize mobile workforces, and to improve the efficiency and effectiveness of field staff. The platform includes multiple key field service management tools including scheduling, invoicing, and location tracking.
FeetPort is field service management software that provides users with employee location tracking and task management functionality as per client-specific needs. The platform enables organizations to digitize field workforce processes such as employee attendance and check-ins, geo-location tracking, and field force task management, and is built with a web-based administration console that enables users to create custom forms designed to capture information from touch-based mobile interfaces.