IT Management Software
Research and reviews for IT management software
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Download Now About IT Management SoftwareAbout IT Management Software
IT management software unifies many disparate and specialized elements of the corporate IT ecosystem under the umbrella of several types of software solution. The rapid proliferation of commercial IT trends like BYOD and the cloud have opened up both potential IT risks, like security breaches, and benefits like greater cost savings. Browse the best business accounting software with Business-Software.com’s free comparison report of the Top 10 IT Service Management software solutions. The types of products classified under IT management range from broader IT infrastructure monitoring and asset management to more specialized solutions like email security and mobile device management (MDM). Among the top-rated IT management software products are:- ChangeGear Enterprise Service Desk
- Remedyforce
- FrontRange IT Asset Management
- LANDesk Asset Lifecycle Manager
Articles
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Cloud IT Management
Cloud IT Management Articles
Behind the Software Q&A with Zetta.net's CMO and VP of Products
By Kiri Picone
As companies increasingly generate huge amounts of data, the need for enterprise cloud backup solutions has increased as well. We spoke with top enterprise cloud backup solution provider Zetta.net about why companies of all sizes will benefit from cloud backup and archiving software.
What Your Company Must Know Before Moving into the Cloud
By Jamon Moore
Hoards of companies continue to move their systems from data centers to Software-as-a-Service (SaaS), Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS), and a whole new host of “as-a-Service” acronyms that have recently burst onto the scene. In this blog post Jamon Moore of Revitas outlines the essential elements to have in hand before moving into the cloud.
4 Key Features of Remote Support Solutions (And Where to Find Them)
By Kiri Picone
Remote support solutions can make a huge different to IT staff members and customer service agents, enabling them to provide the best technical support to both employees and customers. Here are the must-have features (and the products that offer them) you'll want to look for!
Confio Brings the Next Level in Database Management Solutions
By Mark Aspillera
IT professionals continue to face considerable challenges. The explosion in big data's popularity means more data centers, which means a lot more data to manage. And despite forecasts of (slightly) increased IT spending 2013, many network admins are finding themselves having to deliver more performance with fewer resources.
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IT Security Software
IT Security Software Articles
Why BYOD Is Like Cancer (And How Endpoint Security Is the Cure)
By Miranda Limonczenko
Despite its rapid adoption, BYOD complicates endpoint security. Each phone, laptop and tablet connected to your network acts as another cancerous cell, growing your security risk and making your business susceptible to viruses and hacks. When unable to control devices outside of the workplace, employees can leave company information exposed or use non-approved applications that pose a threat to the business.
4 Tools Healthcare Companies Need in Their Digital Security Arsenal
By Kristin Crosier
As a healthcare provider serving consumers in our technology-driven age, you must also protect the sensitive data that you’re entrusted with. We’ve outlined a variety of security software tools that can help you do just that, whether you’re a medical office, hospital, insurance provider, rehab center or pharmaceutical company. Use our list as a starting point to identify and correct any weak spots in your security processes.
How to Choose an Enterprise Data Backup Solution
By Robert Cecchi
Before getting too far ahead of yourself, your business should confirm a few fundamentals to help focus and narrow your search for that backup solution your company needs.
The Top 10 Antivirus Software Tools in 2014
By Michelle Hemmings
Responding to these concerns, the major antivirus producers have put out their 2014 editions with many updated features to help your business stay ahead of the hackers. Here’s our list of the top 10 antivirus software available in 2014:
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IT Service Management
IT Service Management Articles
The Implementation of an ITIL-as-a-Service Essentials Solution
By SunView Software
The most basic way to get started with ITIL in your IT organization is the ChangeGear “ITIL-as-a-Service” essentials solution. There are five minimum components that we recommend in order to start an ITIL implementation: Incident Management, Problem Management, Change Management, Service Catalog, and Service Asset & Configuration Management.
ITIL Course: Service Catalog 101
By SunView Software
Welcome to the ITIL Class on Service Catalog. Over the course of this article, you will gain a better understanding of the function of a service catalog and the effort required to build one.
What Is Comprehensive IT Service Management?
By Oz M.
Often, an IT service desk may not be robust enough to help a business that relies heavily on information technology. That’s where IT service management (ITSM) becomes necessary. Comprehensive IT service management gives businesses the tools and processes needed to carry out IT functions and address problems when they arise.
Why and How to Use ITIL to Standardize Processes across the Enterprise
By SunView Software
With the expansion of the ChangeGear platform to include fully customizable modules, SunView Software is helping companies integrate their line of business processes with the ITIL-based framework. The modules have customizable workflow to match existing processes outside of the IT Organization helping to better align the business through standardization of practices.
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Mobile Device Management
Mobile Device Management Articles
Corporate BYOD Puts Client Data at Risk
By Robert Siciliano
When employees improperly use mobile devices, they put their companies at risk for data breaches. This includes leaving lots of sensitive data on the devices--which can pave the way to leakage of data, plus other issues. Mobile device use in workplaces is increasing, and so is its associated security risks. Robert Siciliano provides 6 fixes for improving corporate BYOD security policy.
3 Ways MDM Must Evolve to Escape Its Inevitable Demise
By Kristin Crosier
Bringing your own device to work may well become the new norm in the business world, but what about the software solutions that have sprung up to help companies manage BYOD in the workplace? MDM, or mobile device management, quickly made an appearance following the BYOD trend as yet another 3-letter acronym to add to the ever-growing list.
The Key Features of Mobile Device Management
By Robert Cecchi
Mobile devices are the future. For most, a mobile strategy will undoubtedly be crucial for companies who don’t wish to be left behind. Below, we've compiled the key features of mobile device management in order to give business owners a better idea of what to look for when choosing a solution for their business.
MDM vs. EMM Software: Decoding the Acronyms
By Kiri Picone
MDM software can keep your company's mobile devices safe. Yet an EMM software suite offers more comprehensive solutions for end-to-end mobility management.
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Trends in IT Management
Trends in IT Management Articles
What Is Network Management Software?
By Chad Yee
In a nutshell, network management software is a platform that uses tools and functions to operate, administrate and maintain your computer network systems. We explain more and share the benefits of implementing such a platform in this in-depth introduction.
Lessons from Heartbleed: 3 Data Security Takeaways
By Kiri Picone
While Heartbleed has caused quite a stir over the past few weeks, the exploit has also revived an important discussion about how businesses and websites handle and protect sensitive information and data. Data security has become an increasingly important concern for today's business owners.
Game-Changing IT Technologies to Watch in 2013
By Ashley Dotterweich
As businesses needs evolve, software companies must constantly reinvent their products and services to stay on the cutting edge. The most innovative companies in IT in 2013 are those that are changing up the way companies interact with their customers and their data. We're taking a look at game-changing companies in four segments that are striving to reinvent IT management software as more mobile, socially oriented and data-driven than ever before.
4 IT Risks That Will Crash Your Network in 2013
By Mark Aspillera
A recent study by Gartner predicts that IT spending is going to crest $2 trillion this year, a significant increase from 2012's $1.92T figure. There are a lot of reasons for this, but the bottom line is that networks and IT tech are an even greater priority for many enterprises going into 2013, and with greater power comes great responsibility for the IT professional.
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Popular IT Management Solutions
Ivanti HEAT IT Service Management
HEAT IT Service Management is ITIL service management software that provides release management, service level management, event management, availability management, financial management, and portfolio and project management tools. The platform enables users to automate incident processes, identify problem sources and restore service operations.
SunView Software ChangeGear Enterprise Service Desk
The ChangeGear Enterprise Service Desk is a web-based IT Service Management (ITSM) software solution that enables IT organizations to efficiently resolve IT requests and track, manage, and control IT services. ChangeGear includes the seamless integration of key ITSM processes: Incident Management, Problem Management, Change Management, Release Management, and Knowledge Management.
Zetta DataProtect
Zetta DataProtect is an enterprise cloud backup solution that is able to store up to 5 terabytes of backup data in 24 hours. The solution reliably supports organizations such as Marketo, UCLA and Mint by providing 3-in-1 backup in local, offsite and remote replication for instant or disaster recovery. All files are in its proprietary format and replicated without compression.
Asigra Cloud Backup
Asigra Cloud Backup is an enterprise-grade cloud backup and recovery solution that provides an integrated approach to data protection. The solution performs fast, efficient and secure backups of all types and locations of data, including physical and virtual environments, endpoint devices, data in cloud-based applications and more. The single, integrated platform protects against all data loss scenarios in the user's environment.
Netop Remote Control
Netop Remote Control has been serving major enterprises spanning industries and political boundaries for nearly 30 years. The solution excels in complex global environments where efficiency, stability and security are paramount.
CA Technologies IT Service Desk Manager
CA Technologies IT Service Desk Manager is an IT help desk solution that helps businesses provide quality, consistent IT service support to their employees. This IT service desk solution affords visibility into a company’s IT infrastructure so that problems can be identified and corrected before they disrupt operations.